Support Board
Date/Time: Mon, 10 Mar 2025 10:46:31 +0000
Overlapping prices on DOM
View Count: 630
| [2022-03-18 14:02:30] |
| alexvmit - Posts: 9 |
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Hi there, I recently activated my package to have MOB included with the denali data exchange, I'm using a particular DOM but prices are overlapping sometimes on top of each other. My sessions are 24h for 6E yet I can't seem to figure it out why it's overlapping, even resetting the scale chart stays the same. If I could get some help would be amazing. I'll attach here a picture of how it looks as well. And since I'm writing this concern, I also want to point out the Chart Settings window appears differently then what it used to be as a normal grey normal window, now it shows in black and if I can change this back to normal. I tried installing the latest release yet still the same. |
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| [2022-03-21 10:12:58] |
| Sierra_Chart Engineering - Posts: 18725 |
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First for proper functioning of market depth data you cannot change the tick size or Price Display Format. Neither of those are set correctly. You must have changed them. Follow these instructions to set them to the default: Global Symbol Settings: Update/Apply Symbol Settings to Charts And if they are still not set correctly after doing the above disable the use of Custom Symbol Settings Values: Global Symbol Settings: Disabling Custom Symbol Settings For information about the new Chart Settings window, refer to: Settings Windows Interface: Introduction Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-21 19:03:34
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