Support Board
Date/Time: Mon, 10 Mar 2025 10:36:28 +0000
How to open a chart and studies from 2018-2019? Also Full Download of the entire data set.
View Count: 549
| [2022-03-18 00:44:51] |
| peaceland - Posts: 95 |
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Hi, It's been a while. Nice to be back. My 2018 charts and study collections will not open in the latest version of the software. Do I have to recreate everything from scratch? Also, while we're at it, where do you increase the size of the DATA download file so that it includes ALL available data for the FX pair you are working with? I know you can specify the number of days to show, but there also used to be a setting that limited the size of the data file, as well. Do we automatically receive all of the data now, or only some? The new settings windows are more difficult to find things. Please advise. Thank you |
| [2022-03-18 15:42:38] |
| John - SC Support - Posts: 38516 |
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My 2018 charts and study collections will not open in the latest version of the software. Do I have to recreate everything from scratch?
Unfortunately, if they will not open in the current release then you will have to recreate them. Also, while we're at it, where do you increase the size of the DATA download file so that it includes ALL available data for the FX pair you are working with? I know you can specify the number of days to show, but there also used to be a setting that limited the size of the data file, as well. Do we automatically receive all of the data now, or only some?
This option is still there. You will need to update to the latest Pre-Release in order to get an update to the Chart Settings window for this. The option is under Chart >> Chart Settings >> Data Limiting >> Date Range in File From. Refer to the documentation for this here: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#DateRangeInFile In general, you will download the number of days defined by these items: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxHistoricalIntradayDaysToDownload For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-18 16:11:57] |
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There actually is a solution to this, using a version somewhere between the current version, and the version you are previously using. For example use a version from about one year ago from this point in time. Open your Chartbooks in that version, save them and then update to the latest version and then open them. They will successfully open. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-18 16:13:01
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