Support Board
Date/Time: Mon, 10 Mar 2025 07:27:24 +0000
Denali Conncetion
View Count: 490
| [2022-03-15 23:10:03] |
| Mr Obinna Edeh - Posts: 9 |
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Jusr want to double chcek im now connected to Denali as oy seems all is showing between my laptop and computer and how can i make re-occuring payments for the data
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| [2022-03-16 00:23:06] |
| John - SC Support - Posts: 38516 |
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You are all setup to get the Denali data for the "Full CME Group with Market Depth Data". Keep in mind that the exchange fees renew on the first day of each month, which is different from your Sierra Chart software renewals. So you need to ensure that you have enough funds in your account to cover the cost of the exchange ($33.00 USD) on the first day of each month. And then remember to add funds for the renewal of your Sierra Chart software when it comes due. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-16 07:33:03] |
| Mr Obinna Edeh - Posts: 9 |
|
Hi there is there a way to make the monthly pauyment automatic? Regards, |
| [2022-03-16 14:04:58] |
| John - SC Support - Posts: 38516 |
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Yes, go to the Make a Payment page and scroll to the bottom. There is an option for Automatic Payments with Stripe section. Select the button in that section for Manage Automatic Payments and go through the setup. Your card will be charged for upcoming fees that are due within the next 30 days.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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