Support Board
Date/Time: Mon, 10 Mar 2025 07:03:41 +0000
real time data
View Count: 534
| [2022-03-12 15:13:35] |
| User184014 - Posts: 4 |
|
I'm not getting any real time data (today)....its been working fine since I moved form TransAct to Teton. Here's my log: Software version: 2362 64-bit | 2022-03-12 07:05:46.647 Primary Thread ID: 13232 | 2022-03-12 07:05:46.647 Usage end date: 2022-10-06 | 2022-03-12 07:05:46.647 Enabled for: Sierra Chart Historical Data Service. | 2022-03-12 07:05:46.647 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-03-12 07:05:46.647 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-12 07:05:46.647 Enabled for exchange2: CME (Trading Account Required) | 2022-03-12 07:05:46.647 Enabled for exchange2: CBOT (Trading Account Required) | 2022-03-12 07:05:46.647 Enabled for exchange2: COMEX (Trading Account Required) | 2022-03-12 07:05:46.647 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-03-12 07:05:46.647 Enabled for exchange2: fairx_exchange.data | 2022-03-12 07:05:46.647 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-12 07:05:46.647 Current selected Data/Trading service: Teton CME Order Routing | 2022-03-12 07:05:46.647 Custom symbol settings values: disabled | 2022-03-12 07:05:46.647 Chart Update Interval: 900 | 2022-03-12 07:05:46.647 Intraday Data Storage Time Unit: 0 | 2022-03-12 07:05:46.647 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-03-12 07:05:46.647 2022-03-12 15:05:46 Local computer time in UTC | 2022-03-12 07:05:46.647 2022-03-12 07:05:46 Local computer time in SC Time Zone | 2022-03-12 07:05:46.647 2022-03-12 15:03:12 Server time in UTC | 2022-03-12 07:05:46.647 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-03-12 07:05:46.647 Program path: C:\SierraChart\SierraChartTransActMA\ | 2022-03-12 07:05:46.647 Data Files path: D:\Data\100_TheInvestorsGroup\102_IG_Trd_Current_Year\IG_Trd_Programs\SierraChart\SierraChartTransActMA\Data\ | 2022-03-12 07:05:46.647 OS Version Number: 10.0 | 2022-03-12 07:05:46.647 Locale Setting: C | 2022-03-12 07:05:46.647 DLLs: TTM Squeeze.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, VCValueLevels.dll | 2022-03-12 07:05:46.649 Allowed protected custom studies: TTM Squeeze | 2022-03-12 07:05:46.649 File >> Disconnect selected. | 2022-03-12 07:05:56.562 Teton CME Order Routing | Waiting for socket receive thread to end | 2022-03-12 07:05:56.564 DTC Client socket (1) | CloseSocket call. | 2022-03-12 07:05:56.564 DTC Client socket (1) | Max send buffers used during socket life: 3 | 2022-03-12 07:05:56.564 DTC Client socket (1) | Max send buffer size during socket life: 331 | 2022-03-12 07:05:56.564 | Waiting for socket receive thread to end | 2022-03-12 07:05:56.564 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-12 07:05:56.564 DTC Client socket (4) | CloseSocket call. | 2022-03-12 07:05:56.564 | Disconnected from the server. | 2022-03-12 07:05:56.564 Teton CME Order Routing | Disconnected. | 2022-03-12 07:05:56.564 DTC Client socket (4) | Shutdown started. Waiting for graceful close. | 2022-03-12 07:05:56.564 DTC Client socket (4) | Socket gracefully closed by remote side. | 2022-03-12 07:05:56.601 DTC Client socket (4) | Closed. | 2022-03-12 07:05:56.601 DTC Client socket (1) | Socket gracefully closed by remote side. | 2022-03-12 07:05:56.621 DTC Client socket (1) | Closed. | 2022-03-12 07:05:56.621 Teton CME Order Routing | Connecting to the server futurestrading2.sierracharts.com. Port 11093 | 2022-03-12 07:06:10.402 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-03-12 07:06:10.402 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-12 07:06:10.402 DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2022-03-12 07:06:10.402 Teton CME Order Routing | Network connection to server complete. | 2022-03-12 07:06:10.461 Teton CME Order Routing | Starting socket receive thread. | 2022-03-12 07:06:10.461 Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2022-03-12 07:06:10.461 Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2022-03-12 07:06:10.639 Teton CME Order Routing | Sending logon request message. | 2022-03-12 07:06:10.639 Teton CME Order Routing | Received logon response. | 2022-03-12 07:06:11.196 Teton CME Order Routing | Server Name: SC DTC Server. Build=41200. | 2022-03-12 07:06:11.196 Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2022-03-12 07:06:11.196 Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2022-03-12 07:06:11.197 Teton CME Order Routing | Trading is supported. | 2022-03-12 07:06:11.197 Teton CME Order Routing | Order cancel and replace is supported. | 2022-03-12 07:06:11.197 Teton CME Order Routing | OCO Orders supported. | 2022-03-12 07:06:11.197 Teton CME Order Routing | Bracket Orders supported. | 2022-03-12 07:06:11.197 Teton CME Order Routing | Connected to server complete. | 2022-03-12 07:06:11.197 Triggering next historical data download in queue. | 2022-03-12 07:06:11.198 Triggering next historical data download in queue. | 2022-03-12 07:06:11.198 Triggering next historical data download in queue. | 2022-03-12 07:06:11.198 Triggering next historical data download in queue. | 2022-03-12 07:06:11.198 Updated verified funded futures trading account ending date to: 2022-04-11 15:06:11 | 2022-03-12 07:06:11.198 No download requests in the queue to start downloads for. | 2022-03-12 07:06:11.202 No download requests in the queue to start downloads for. | 2022-03-12 07:06:11.202 No download requests in the queue to start downloads for. | 2022-03-12 07:06:11.202 No download requests in the queue to start downloads for. | 2022-03-12 07:06:11.202 Updated verified funded futures trading account ending date to: 2022-04-11 15:06:11 | 2022-03-12 07:06:11.262 Mapping ESM22_FUT_CME to ESM22. Service code: cme | 2022-03-12 07:06:11.262 Using symbol data fast lookup vector | 2022-03-12 07:06:11.262 | Starting real-time market data updates for: ESM22_FUT_CME (ESM22). ID: 1 Service code: cme | 2022-03-12 07:06:11.262 | Connecting to the server ds22.sierracharts.com. Port 443 | 2022-03-12 07:06:11.262 | Requesting security definition data for: ESM22_FUT_CME (ESM22). ID: 1 | 2022-03-12 07:06:11.263 Added historical Intraday data request for ESM22_FUT_CME to the queue. | 2022-03-12 07:06:11.263 Intraday data recording state for symbol ESM22_FUT_CME is set to download 'Pending'. | 2022-03-12 07:06:11.263 Triggering next historical data download in queue. | 2022-03-12 07:06:11.263 DTC Client socket (2) | Creating socket. | 2022-03-12 07:06:11.276 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-03-12 07:06:11.276 DTC Client socket (2) | Connecting to IP: 208.185.224.129. | 2022-03-12 07:06:11.276 Delaying start of download for ESM22_FUT_CME | 2022-03-12 07:06:11.294 | Network connection to server complete. | 2022-03-12 07:06:11.335 | Starting socket receive thread. | 2022-03-12 07:06:11.335 | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-12 07:06:11.335 Mapping ZBM22_FUT_CME to ZBM22. Service code: cbot | 2022-03-12 07:06:11.402 | Starting real-time market data updates for: ZBM22_FUT_CME (ZBM22). ID: 2 Service code: cbot | 2022-03-12 07:06:11.402 | Requesting security definition data for: ZBM22_FUT_CME (ZBM22). ID: 2 | 2022-03-12 07:06:11.402 Added historical Intraday data request for ZBM22_FUT_CME to the queue. | 2022-03-12 07:06:11.402 Intraday data recording state for symbol ZBM22_FUT_CME is set to download 'Pending'. | 2022-03-12 07:06:11.402 Triggering next historical data download in queue. | 2022-03-12 07:06:11.402 | Setting DTC encoding to Binary VLS | 2022-03-12 07:06:11.470 | Sending logon request message. | 2022-03-12 07:06:11.470 Mapping YMM22_FUT_CME to YMM22. Service code: cbot | 2022-03-12 07:06:11.590 | Starting real-time market data updates for: YMM22_FUT_CME (YMM22). ID: 3 Service code: cbot | 2022-03-12 07:06:11.590 | Requesting security definition data for: YMM22_FUT_CME (YMM22). ID: 3 | 2022-03-12 07:06:11.590 Mapping NQM22_FUT_CME to NQM22. Service code: cme | 2022-03-12 07:06:11.590 | Starting real-time market data updates for: NQM22_FUT_CME (NQM22). ID: 4 Service code: cme | 2022-03-12 07:06:11.590 | Requesting security definition data for: NQM22_FUT_CME (NQM22). ID: 4 | 2022-03-12 07:06:11.590 Mapping GCJ22_FUT_CME to GCJ22. Service code: comex | 2022-03-12 07:06:11.590 | Starting real-time market data updates for: GCJ22_FUT_CME (GCJ22). ID: 5 Service code: comex | 2022-03-12 07:06:11.590 | Requesting security definition data for: GCJ22_FUT_CME (GCJ22). ID: 5 | 2022-03-12 07:06:11.590 Mapping CLJ22_FUT_CME to CLJ22. Service code: nymex | 2022-03-12 07:06:11.591 | Starting real-time market data updates for: CLJ22_FUT_CME (CLJ22). ID: 6 Service code: nymex | 2022-03-12 07:06:11.591 | Requesting security definition data for: CLJ22_FUT_CME (CLJ22). ID: 6 | 2022-03-12 07:06:11.591 Mapping 6EM22_FUT_CME to 6EM22. Service code: cme | 2022-03-12 07:06:11.591 | Starting real-time market data updates for: 6EM22_FUT_CME (6EM22). ID: 7 Service code: cme | 2022-03-12 07:06:11.591 | Requesting security definition data for: 6EM22_FUT_CME (6EM22). ID: 7 | 2022-03-12 07:06:11.591 Mapping ZNM22_FUT_CME to ZNM22. Service code: cbot | 2022-03-12 07:06:11.967 | Starting real-time market data updates for: ZNM22_FUT_CME (ZNM22). ID: 8 Service code: cbot | 2022-03-12 07:06:11.967 | Requesting security definition data for: ZNM22_FUT_CME (ZNM22). ID: 8 | 2022-03-12 07:06:11.968 Added historical Intraday data request for ZNM22_FUT_CME to the queue. | 2022-03-12 07:06:11.968 Intraday data recording state for symbol ZNM22_FUT_CME is set to download 'Pending'. | 2022-03-12 07:06:11.968 Triggering next historical data download in queue. | 2022-03-12 07:06:11.968 | Received logon response. | 2022-03-12 07:06:12.289 | Server Name: SC Realtime Server. | 2022-03-12 07:06:12.289 | Server protocol version: 8. Client protocol version: 8 | 2022-03-12 07:06:12.289 | Successfully connected. | 2022-03-12 07:06:12.289 | Trading is not supported. | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: 6EM22_FUT_CME -> 6EM22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: CLJ22_FUT_CME -> CLJ22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: ESM22_FUT_CME -> ESM22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: GCJ22_FUT_CME -> GCJ22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: NQM22_FUT_CME -> NQM22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: YMM22_FUT_CME -> YMM22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: ZBM22_FUT_CME -> ZBM22 | 2022-03-12 07:06:12.289 | Restarting real-time data updates for symbol: ZNM22_FUT_CME -> ZNM22 | 2022-03-12 07:06:12.289 | Received security definition for symbol 6EM22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol CLJ22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol ESM22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol GCJ22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol NQM22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol YMM22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol ZBM22_FUT_CME | 2022-03-12 07:06:12.447 | Received security definition for symbol ZNM22_FUT_CME | 2022-03-12 07:06:12.447 Requesting market depth updates for: ESM22_FUT_CME if supported. | 2022-03-12 07:06:16.182 Requesting market depth updates for: ZBM22_FUT_CME if supported. | 2022-03-12 07:06:16.182 | Clearing market depth for ESM22_FUT_CME | 2022-03-12 07:06:16.327 | Clearing market depth for ZBM22_FUT_CME | 2022-03-12 07:06:16.327 HD Request # 8 | Downloading Intraday chart data for ESM22_FUT_CME to the file ESM22_FUT_CME.scid. Service: cme | 2022-03-12 07:06:17.794 HD Request # 8 | Download start date-time: 2022-03-11 13:59:57.000000. File last date-time: 2022-03-11 13:59:57.829000 | 2022-03-12 07:06:17.794 HD Request # 8 | Using server: ds21.sierracharts.com port 10149 | 2022-03-12 07:06:17.794 Socket (3) | Creating socket. | 2022-03-12 07:06:17.794 Socket (3) | New receive buffer size: 5242880 | 2022-03-12 07:06:17.794 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-03-12 07:06:17.794 HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-03-12 07:06:17.923 HD Request # 8 | Sending historical data logon request message. | 2022-03-12 07:06:17.923 HD Request # 8 | Requesting Intraday data. Start date-time: 2022-03-11 13:59:57. Record interval: 0. Symbol: ESM22 | 2022-03-12 07:06:18.434 HD Request # 8 | Decompressing data. | 2022-03-12 07:06:18.492 HD Request # 8 | Receiving Intraday data for ESM22_FUT_CME starting at 2022-03-11 13:59:57.791000 | 2022-03-12 07:06:18.492 Socket (3) | CloseSocket call. | 2022-03-12 07:06:18.492 Historical data download thread signaled to stop. | 2022-03-12 07:06:18.492 HD Request # 8 | Received 3 Intraday data records from 2022-03-11 13:59:57.791000 to 2022-03-11 13:59:57.829000 (0.0 seconds) and wrote 0 records for ESM22_FUT_CME | 2022-03-12 07:06:18.493 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-03-12 07:06:18.493 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-03-11 21:59:57.829000 | 2022-03-12 07:06:18.493 HD Request # 8 | Completion time: 1s | 2022-03-12 07:06:18.493 HD Request # 8 | Intraday data download complete for ESM22_FUT_CME. Unique request ID: 8 | 2022-03-12 07:06:18.493 Removing historical data download ID 8. | 2022-03-12 07:06:18.493 Real-time Intraday chart data file updates started for ESM22_FUT_CME | 2022-03-12 07:06:18.493 Intraday chart data file opened for ESM22_FUT_CME | 2022-03-12 07:06:18.493 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-03-12 07:06:18.493 Triggering next historical data download in queue. | 2022-03-12 07:06:18.493 HD Request # 9 | Downloading Intraday chart data for ZBM22_FUT_CME to the file ZBM22_FUT_CME.scid. Service: cbot | 2022-03-12 07:06:18.493 HD Request # 9 | Download start date-time: 2022-03-11 13:59:59.000000. File last date-time: 2022-03-11 13:59:59.098000 | 2022-03-12 07:06:18.493 HD Request # 9 | Using server: ds23.sierracharts.com port 10150 | 2022-03-12 07:06:18.493 Socket (4) | Creating socket. | 2022-03-12 07:06:18.493 Socket (4) | New receive buffer size: 5242880 | 2022-03-12 07:06:18.493 Socket (4) | Connecting to IP: 216.1.90.130. | 2022-03-12 07:06:18.493 Socket (3) | Socket gracefully closed by remote side. | 2022-03-12 07:06:18.551 Socket (3) | Closed. | 2022-03-12 07:06:18.551 HD Request # 9 | Setting DTC encoding to Binary VLS | 2022-03-12 07:06:18.622 HD Request # 9 | Sending historical data logon request message. | 2022-03-12 07:06:18.622 HD Request # 9 | Requesting Intraday data. Start date-time: 2022-03-11 13:59:59. Record interval: 0. Symbol: ZBM22 | 2022-03-12 07:06:19.137 HD Request # 9 | Decompressing data. | 2022-03-12 07:06:19.196 HD Request # 9 | Receiving Intraday data for ZBM22_FUT_CME starting at 2022-03-11 13:59:59.098000 | 2022-03-12 07:06:19.196 Socket (4) | CloseSocket call. | 2022-03-12 07:06:19.196 Historical data download thread signaled to stop. | 2022-03-12 07:06:19.196 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-03-12 07:06:19.196 HD Request # 9 | Received 1 Intraday data record from 2022-03-11 13:59:59.098000 to 2022-03-11 13:59:59.098000 (0.0 seconds) and wrote 0 records for ZBM22_FUT_CME | 2022-03-12 07:06:19.196 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2022-03-11 21:59:59.098000 | 2022-03-12 07:06:19.196 HD Request # 9 | Completion time: 1s | 2022-03-12 07:06:19.196 HD Request # 9 | Intraday data download complete for ZBM22_FUT_CME. Unique request ID: 9 | 2022-03-12 07:06:19.196 Removing historical data download ID 9. | 2022-03-12 07:06:19.196 Real-time Intraday chart data file updates started for ZBM22_FUT_CME | 2022-03-12 07:06:19.196 Intraday chart data file opened for ZBM22_FUT_CME | 2022-03-12 07:06:19.196 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2022-03-12 07:06:19.196 Triggering next historical data download in queue. | 2022-03-12 07:06:19.196 HD Request # 10 | Downloading Intraday chart data for ZNM22_FUT_CME to the file ZNM22_FUT_CME.scid. Service: cbot | 2022-03-12 07:06:19.196 HD Request # 10 | Download start date-time: 2022-03-11 13:59:59.000000. File last date-time: 2022-03-11 13:59:59.098001 | 2022-03-12 07:06:19.196 HD Request # 10 | Using server: ds21.sierracharts.com port 10149 | 2022-03-12 07:06:19.196 Socket (3) | Creating socket. | 2022-03-12 07:06:19.196 Socket (3) | New receive buffer size: 5242880 | 2022-03-12 07:06:19.196 Socket (3) | Connecting to IP: 216.1.90.129. | 2022-03-12 07:06:19.196 Socket (4) | Socket gracefully closed by remote side. | 2022-03-12 07:06:19.254 Socket (4) | Closed. | 2022-03-12 07:06:19.254 HD Request # 10 | Setting DTC encoding to Binary VLS | 2022-03-12 07:06:19.319 HD Request # 10 | Sending historical data logon request message. | 2022-03-12 07:06:19.319 HD Request # 10 | Requesting Intraday data. Start date-time: 2022-03-11 13:59:59. Record interval: 0. Symbol: ZNM22 | 2022-03-12 07:06:19.377 HD Request # 10 | Decompressing data. | 2022-03-12 07:06:19.435 HD Request # 10 | Receiving Intraday data for ZNM22_FUT_CME starting at 2022-03-11 13:59:59.098000 | 2022-03-12 07:06:19.435 Socket (3) | CloseSocket call. | 2022-03-12 07:06:19.435 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-03-12 07:06:19.435 Historical data download thread signaled to stop. | 2022-03-12 07:06:19.435 HD Request # 10 | Received 2 Intraday data records from 2022-03-11 13:59:59.098000 to 2022-03-11 13:59:59.098001 (0.0 seconds) and wrote 0 records for ZNM22_FUT_CME | 2022-03-12 07:06:19.435 HD Request # 10 | Add time&sales data | Remembered last file record date-time: 2022-03-11 21:59:59.098001 | 2022-03-12 07:06:19.436 HD Request # 10 | Completion time: 0s | 2022-03-12 07:06:19.436 HD Request # 10 | Intraday data download complete for ZNM22_FUT_CME. Unique request ID: 10 | 2022-03-12 07:06:19.436 Removing historical data download ID 10. | 2022-03-12 07:06:19.436 Real-time Intraday chart data file updates started for ZNM22_FUT_CME | 2022-03-12 07:06:19.436 Intraday chart data file opened for ZNM22_FUT_CME | 2022-03-12 07:06:19.436 HD Request # 10 | Enabling Intraday chart updating for symbol. | 2022-03-12 07:06:19.436 Triggering next historical data download in queue. | 2022-03-12 07:06:19.436 No download requests in the queue to start downloads for. | 2022-03-12 07:06:19.436 Socket (3) | Socket gracefully closed by remote side. | 2022-03-12 07:06:19.493 Socket (3) | Closed. | 2022-03-12 07:06:19.493 |
| [2022-03-12 16:52:16] |
| User184014 - Posts: 4 |
|
I am a total idiot. Please forget the request, today is Saturday. Sorry about that....senior moment |
| [2022-03-13 13:59:00] |
| |
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This is considered resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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