Support Board
Date/Time: Tue, 26 Nov 2024 08:54:41 +0000
CQG market data
View Count: 1020
| [2014-04-17 19:34:41] |
| usersc - Posts: 14 Invalid SC Account Name. |
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I try to use CQG market data but what difference between api.cqg and fixapi.cqgtrader. My login doesn't work with market data... Thanks, |
| [2014-04-17 19:39:06] |
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Provide a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-17 19:55:07] |
| usersc - Posts: 14 Invalid SC Account Name. |
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Current selected Data/Trading service: CQG Trading | 2014-04-17 21:53:14 CQG FIX Trading: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-04-17 21:53:16 Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-04-17 21:53:16 The network socket is connected. | 2014-04-17 21:53:16 CQG FIX Trading: Sending the Logon message. | 2014-04-17 21:53:16 CQG Trading: Trade Session Connected. | 2014-04-17 21:53:16 Connecting WebSocket socket. | 2014-04-17 21:53:16 Resolved address api.cqg.com to IP 208.48.16.34 | 2014-04-17 21:53:16 The network socket is connected. | 2014-04-17 21:53:16 Starting SSL connection on the socket. | 2014-04-17 21:53:16 SSL socket is connected. | 2014-04-17 21:53:17 Opening WebSocket. | 2014-04-17 21:53:17 Sending websocket handshake ... | 2014-04-17 21:53:17 Received websocket handshake acknowledgment. | 2014-04-17 21:53:17 TRANSPORT OPEN | 2014-04-17 21:53:17 CQG Trading: Web Socket connected. | 2014-04-17 21:53:17 CQG Trading: Sending market data logon message. | 2014-04-17 21:53:17 CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-17 21:53:17 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-04-17 21:53:17 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-04-17 21:53:17 CQG FIX Trading: Sending a Logout message. | 2014-04-17 21:53:17 SSL shutdown indicates not able to send 'close notify'. | 2014-04-17 21:53:17 The SSL socket was shut down. | 2014-04-17 21:53:17 The SSL socket object has been freed. SSL state is now disconnected. | 2014-04-17 21:53:17 Socket has been shutdown and closed. | 2014-04-17 21:53:17 CQG Trading: Web Socket closed. | 2014-04-17 21:53:17 CQG Trading: Disconnected. | 2014-04-17 21:53:17 CQG FIX Trading: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2014-04-17 21:53:17 Socket has been shutdown and closed. | 2014-04-17 21:53:17 CQG FIX Trading: Logged out and disconnected. | 2014-04-17 21:53:17 CQG FIX Trading: Disconnected. | 2014-04-17 21:53:17 |
| [2014-04-17 22:14:07] |
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Contact your broker and show them you are getting this message when connecting to the market data server: CQG Trading: Sending market data logon message. | 2014-04-17 21:53:17 CQG Trading: Logon unsuccessful. Info: Logon failed: Trader is not enabled to use SierraChart client application. Please contact your FCM. | 2014-04-17 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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