Support Board
Date/Time: Thu, 20 Mar 2025 17:10:59 +0000
[Locked] - Custom Studies not appearing in Sierra Chart
View Count: 1967
[2022-03-04 12:06:44] |
Mark Sear - Posts: 43 |
I have updated a .dll file and added it to our account online. When I load Sierra Chart the message log says that the new .dll has loaded and it is appearing in the /data directory but it is not appearing as a custom study. In fact anything changes I try to upload are not appearing and now our customers cannot access the custom studies. This may have been caused my me inadvertently uploading a file with (1) in it. What is the fix for this please. Many thanks, Peter |
[2022-03-04 13:04:06] |
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What is the file name? Restart Sierra Chart and then go to Analysis >> Studies >> Add Custom Study and then provide a copy of the Message Log here. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-04 14:06:13] |
Mark Sear - Posts: 43 |
Reading Internal Order ID file. | 2022-03-04 14:02:38.148 Reading Trade Orders file. | 2022-03-04 14:02:38.261 Reading Trade Positions file. | 2022-03-04 14:02:38.261 Reading Trade Account Data files. | 2022-03-04 14:02:38.261 UDPListener (1508). Port 22904 | Listening on UDP port 22904. | 2022-03-04 14:02:38.285 Software version: 2364 64-bit | 2022-03-04 14:02:38.285 Primary Thread ID: 17672 | 2022-03-04 14:02:38.285 Usage end date: 2022-06-17 | 2022-03-04 14:02:38.285 Enabled for: Sierra Chart Historical Data Service. | 2022-03-04 14:02:38.285 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-04 14:02:38.285 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-04 14:02:38.285 Current selected Data/Trading service: SC Data - All Services | 2022-03-04 14:02:38.285 Custom symbol settings values: enabled | 2022-03-04 14:02:38.285 Chart Update Interval: 500 | 2022-03-04 14:02:38.285 Intraday Data Storage Time Unit: 1 | 2022-03-04 14:02:38.285 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-04 14:02:38.285 2022-03-04 14:02:38 Local computer time in UTC | 2022-03-04 14:02:38.285 2022-03-04 14:02:38 Local computer time in SC Time Zone | 2022-03-04 14:02:38.285 2022-03-04 14:02:37 Server time in UTC | 2022-03-04 14:02:38.285 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-04 14:02:38.285 Program path: C:\SierraChart\ | 2022-03-04 14:02:38.285 Data Files path: C:\SierraChart\Data\ | 2022-03-04 14:02:38.285 OS Version Number: 10.0 | 2022-03-04 14:02:38.285 Locale Setting: C | 2022-03-04 14:02:38.285 DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll | 2022-03-04 14:02:38.285 Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-04 14:02:38.285 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-04 14:02:38.304 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-04 14:02:38.343 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-04 14:02:38.396 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-04 14:02:38.396 Received 5 login tokens. | 2022-03-04 14:02:38.496 Symbol settings MD5 received. Request ID: 1. | 2022-03-04 14:02:40.144 Symbol settings are up-to-date for scdataallservices. | 2022-03-04 14:02:40.145 Files to Open on Startup | File does not exist: C:\SierraChart\Data\ExampleChartbook.cht | 2022-03-04 14:02:42.664 SC Data - All Services | Connected to server complete. | 2022-03-04 14:02:44.663 Triggering next historical data download in queue. | 2022-03-04 14:02:44.664 Triggering next historical data download in queue. | 2022-03-04 14:02:44.664 Triggering next historical data download in queue. | 2022-03-04 14:02:44.664 Triggering next historical data download in queue. | 2022-03-04 14:02:44.664 No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666 No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666 No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666 No download requests in the queue to start downloads for. | 2022-03-04 14:02:44.666 MESH22-CME 1 Min #1 | Reloading chart. | 2022-03-04 14:03:09.871 Mapping MESH22-CME to MESH22. Service code: cme | 2022-03-04 14:03:10.367 Using symbol data fast lookup vector | 2022-03-04 14:03:10.367 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESH22-CME (MESH22). ID: 1 Service code: cme | 2022-03-04 14:03:10.368 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-04 14:03:10.368 SC DTC Delayed Exchange Data | Requesting security definition data for: MESH22-CME (MESH22). ID: 1 | 2022-03-04 14:03:10.368 Starting DelayedDownloadMonitoringTimer | 2022-03-04 14:03:10.368 Starting HDTimeoutTimer | 2022-03-04 14:03:10.368 Added historical Intraday data request for MESH22-CME to the queue. | 2022-03-04 14:03:10.369 Intraday data recording state for symbol MESH22-CME is set to download 'Pending'. | 2022-03-04 14:03:10.369 Triggering next historical data download in queue. | 2022-03-04 14:03:10.369 DTC Client socket (1) | Creating socket. | 2022-03-04 14:03:10.369 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-04 14:03:10.369 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-04 14:03:10.369 Delaying start of download for MESH22-CME | 2022-03-04 14:03:10.390 SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-04 14:03:10.507 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-04 14:03:10.507 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-04 14:03:10.507 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-04 14:03:10.715 SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-04 14:03:10.715 SC DTC Delayed Exchange Data | Received logon response. | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESH22-CME -> MESH22 | 2022-03-04 14:03:11.426 SC DTC Delayed Exchange Data | Received security definition for symbol MESH22-CME | 2022-03-04 14:03:11.645 HD Request # 1 | Downloading Intraday chart data for MESH22-CME to the file MESH22-CME.scid. Service: cme | 2022-03-04 14:03:16.364 HD Request # 1 | Download start date-time: 2022-03-04 12:37:35.000000. File last date-time: 2022-03-04 12:37:35.000000 | 2022-03-04 14:03:16.365 HD Request # 1 | Using server: ds21.sierracharts.com port 10150 | 2022-03-04 14:03:16.365 Socket (2) | Creating socket. | 2022-03-04 14:03:16.365 Socket (2) | New receive buffer size: 5242880 | 2022-03-04 14:03:16.365 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-04 14:03:16.365 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-04 14:03:16.604 HD Request # 1 | Sending historical data logon request message. | 2022-03-04 14:03:16.604 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-04 12:37:35. Record interval: 1. Symbol: MESH22 | 2022-03-04 14:03:17.163 HD Request # 1 | Decompressing data. | 2022-03-04 14:03:17.281 HD Request # 1 | Receiving Intraday data for MESH22-CME starting at 2022-03-04 12:37:35.122000 | 2022-03-04 14:03:17.650 Socket (2) | CloseSocket call. | 2022-03-04 14:03:17.653 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-04 14:03:17.653 Historical data download thread signaled to stop. | 2022-03-04 14:03:17.653 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-04 12:37:35.122000 | 2022-03-04 14:03:17.653 HD Request # 1 | Received 3719 Intraday data records from 2022-03-04 12:37:35.122000 to 2022-03-04 13:53:16.378000 (75.7 minutes) and wrote 3719 records for MESH22-CME | 2022-03-04 14:03:17.653 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-04 13:53:16.378000 | 2022-03-04 14:03:17.654 HD Request # 1 | Completion time: 1s | 2022-03-04 14:03:17.654 HD Request # 1 | Intraday data download complete for MESH22-CME. Unique request ID: 1 | 2022-03-04 14:03:17.654 Removing historical data download ID 1. | 2022-03-04 14:03:17.654 Real-time Intraday chart data file updates started for MESH22-CME | 2022-03-04 14:03:17.654 Opened cached Intraday file: C:\SierraChart\Data\MESH22-CME.scid. Thread ID: 17672 | 2022-03-04 14:03:17.654 Intraday chart data file opened for MESH22-CME | 2022-03-04 14:03:17.654 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-04 14:03:17.654 Triggering next historical data download in queue. | 2022-03-04 14:03:17.654 No download requests in the queue to start downloads for. | 2022-03-04 14:03:17.654 Socket (2) | Socket gracefully closed by remote side. | 2022-03-04 14:03:17.763 Socket (2) | Closed. | 2022-03-04 14:03:17.763 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ffd9b5c0000 | 2022-03-04 14:03:20.847 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ffda4ba0000 | 2022-03-04 14:03:20.852 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ffda4640000 | 2022-03-04 14:03:20.856 |
[2022-03-04 14:23:30] |
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What is the name of the custom studies file?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-04 17:44:20] |
Mark Sear - Posts: 43 |
Inteligex_64.dll
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[2022-03-04 18:29:20] |
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Based upon what we see, for some reason that file is just not being loaded. Not really sure why. You could attach it here and we can see what we find.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-04 19:45:43] |
Mark Sear - Posts: 43 |
Here it is
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Private File Attachment Deleted. |
[2022-03-04 21:14:34] |
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The studies show up for us. There is just one of them named Inteligex V20 in that DLL file.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-04 21:14:41
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[2022-03-05 10:59:46] |
Mark Sear - Posts: 43 |
That's good. But neither me or Mark can see it on our local versions. We can only see 'Enigma-Inteligex Lite' 'Enigma-Inteligex Market Momentum' and 'Enigma-Inteligex'. What should we try next? Many thanks, Peter |
[2022-03-05 13:03:15] |
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We are going to add some additional logging to see what the issue is. There should be some error given. We will have a new release out, on Sunday evening or Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-07 13:45:56] |
Mark Sear - Posts: 43 |
OK, please let me know what I need to do next to help the diagnostics. Many thanks, Peter |
[2022-03-07 18:02:03] |
Sierra_Chart Engineering - Posts: 18860 |
We apologize for the delay. We just implemented the additional logging this morning. Just give us about 30 minutes for the release. This will be 2365.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-07 18:02:31
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[2022-03-08 10:34:00] |
Mark Sear - Posts: 43 |
Thank you. I've downloaded the latest version, here is the message log: Reading Internal Order ID file. | 2022-03-08 10:32:08.163 Reading Trade Orders file. | 2022-03-08 10:32:08.254 Reading Trade Positions file. | 2022-03-08 10:32:08.255 Reading Trade Account Data files. | 2022-03-08 10:32:08.255 UDPListener (1492). Port 22904 | Listening on UDP port 22904. | 2022-03-08 10:32:08.274 Software version: 2364 64-bit | 2022-03-08 10:32:08.275 Primary Thread ID: 780 | 2022-03-08 10:32:08.275 Usage end date: 2022-06-17 | 2022-03-08 10:32:08.275 Enabled for: Sierra Chart Historical Data Service. | 2022-03-08 10:32:08.275 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-08 10:32:08.275 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-08 10:32:08.275 Current selected Data/Trading service: SC Data - All Services | 2022-03-08 10:32:08.275 Custom symbol settings values: enabled | 2022-03-08 10:32:08.275 Chart Update Interval: 500 | 2022-03-08 10:32:08.275 Intraday Data Storage Time Unit: 1 | 2022-03-08 10:32:08.275 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-08 10:32:08.275 2022-03-08 10:32:08 Local computer time in UTC | 2022-03-08 10:32:08.275 2022-03-08 10:32:08 Local computer time in SC Time Zone | 2022-03-08 10:32:08.275 2022-03-08 10:32:07 Server time in UTC | 2022-03-08 10:32:08.275 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-08 10:32:08.275 Program path: C:\SierraChart\ | 2022-03-08 10:32:08.275 Data Files path: C:\SierraChart\Data\ | 2022-03-08 10:32:08.275 OS Version Number: 10.0 | 2022-03-08 10:32:08.275 Locale Setting: C | 2022-03-08 10:32:08.275 DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-08 10:32:08.275 Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-08 10:32:08.275 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-08 10:32:08.294 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:08.330 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:08.382 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-08 10:32:08.382 Received 5 login tokens. | 2022-03-08 10:32:08.493 Symbol settings MD5 received. Request ID: 1. | 2022-03-08 10:32:09.996 Symbol settings are up-to-date for scdataallservices. | 2022-03-08 10:32:09.996 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-03-08 10:32:12.673 Chart (XAUUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.682 XAUUSD 1 Min #1 | Reloading chart. | 2022-03-08 10:32:12.689 Chart (XAUUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.701 XAUUSD Daily #2 | Reloading chart. | 2022-03-08 10:32:12.717 Chart (US30) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.726 US30 1 Min #3 | Reloading chart. | 2022-03-08 10:32:12.733 Chart (USOil) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.741 USOil 1 Min #4 | Reloading chart. | 2022-03-08 10:32:12.749 Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.757 ESU19 1 Min #5 | Reloading chart. | 2022-03-08 10:32:12.763 Chart ($INX) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.775 $INX Daily #6 | Reloading chart. | 2022-03-08 10:32:12.788 Chart (EURUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.801 EURUSD Daily #7 | Reloading chart. | 2022-03-08 10:32:12.814 Chart (EURUSD) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.824 EURUSD 5 Min #8 | Reloading chart. | 2022-03-08 10:32:12.830 Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.839 ESU19 #9 | Reloading chart. | 2022-03-08 10:32:12.845 Chart (ESU19) | Encountered unknown Chartbook Field. Field Code: 393 Field Size: 1 Previous Field Code: 392 | 2022-03-08 10:32:12.853 ESU19 1 Min #10 | Reloading chart. | 2022-03-08 10:32:13.089 ESU19 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.115 ESU19 #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.117 ESU19 1 Min #10 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESU19.scid | 2022-03-08 10:32:13.158 Using Bid/Ask average for last trade price for XAUUSD | 2022-03-08 10:32:13.241 Using symbol data fast lookup vector | 2022-03-08 10:32:13.241 Starting DelayedDownloadMonitoringTimer | 2022-03-08 10:32:13.241 Starting HDTimeoutTimer | 2022-03-08 10:32:13.241 Added historical Intraday data request for XAUUSD to the queue. | 2022-03-08 10:32:13.241 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2022-03-08 10:32:13.241 Triggering next historical data download in queue. | 2022-03-08 10:32:13.241 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2022-03-08 10:32:13.244 HD Request # 1 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:13.245 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:13.245 Socket (1) | Creating socket. | 2022-03-08 10:32:13.246 Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:13.246 Socket (1) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:13.246 Added historical Daily data request for XAUUSD to the queue. | 2022-03-08 10:32:13.249 Triggering next historical data download in queue. | 2022-03-08 10:32:13.249 Using Bid/Ask average for last trade price for US30 | 2022-03-08 10:32:13.253 Added historical Intraday data request for US30 to the queue. | 2022-03-08 10:32:13.253 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2022-03-08 10:32:13.253 Triggering next historical data download in queue. | 2022-03-08 10:32:13.253 Using Bid/Ask average for last trade price for USOil | 2022-03-08 10:32:13.257 Added historical Intraday data request for USOil to the queue. | 2022-03-08 10:32:13.257 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2022-03-08 10:32:13.257 Triggering next historical data download in queue. | 2022-03-08 10:32:13.257 SC Data - All Services | Connected to server complete. | 2022-03-08 10:32:13.261 Triggering next historical data download in queue. | 2022-03-08 10:32:13.261 Triggering next historical data download in queue. | 2022-03-08 10:32:13.262 Triggering next historical data download in queue. | 2022-03-08 10:32:13.262 Triggering next historical data download in queue. | 2022-03-08 10:32:13.262 Using symbol data fast lookup vector | 2022-03-08 10:32:13.262 SC Data - All Services | Starting real-time market data updates for: ESU19. ID: 1 | 2022-03-08 10:32:13.263 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: ESU19 | 2022-03-08 10:32:13.263 SC Data - All Services | Requesting security definition data for: ESU19. ID: 1 | 2022-03-08 10:32:13.263 No historical data client is currently set to download historical Intraday data for ESU19. | 2022-03-08 10:32:13.263 Real-time Intraday chart data file updates started for ESU19 | 2022-03-08 10:32:13.263 Opened cached Intraday file: C:\SierraChart\Data\ESU19.scid. Thread ID: 780 | 2022-03-08 10:32:13.263 Intraday chart data file opened for ESU19 | 2022-03-08 10:32:13.263 No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263 No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263 No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.263 Starting DelayedDownloadMonitoringTimer | 2022-03-08 10:32:13.282 Starting HDTimeoutTimer | 2022-03-08 10:32:13.282 Added historical Daily data request for $INX to the queue. | 2022-03-08 10:32:13.282 Triggering next historical data download in queue. | 2022-03-08 10:32:13.282 SC Data - All Services | Starting real-time market data updates for: $INX. ID: 2 Service code: sp.index | 2022-03-08 10:32:13.282 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: $INX | 2022-03-08 10:32:13.282 SC Data - All Services | Requesting security definition data for: $INX. ID: 2 | 2022-03-08 10:32:13.282 HD Request # 2 | Downloading Historical Daily chart data for $INX. Starting date: 2022-03-03. Service: sp.index | 2022-03-08 10:32:13.290 Added historical Daily data request for EURUSD to the queue. | 2022-03-08 10:32:13.315 Triggering next historical data download in queue. | 2022-03-08 10:32:13.315 Using Bid/Ask average for last trade price for EURUSD | 2022-03-08 10:32:13.315 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 3 Service code: fxcm | 2022-03-08 10:32:13.315 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2022-03-08 10:32:13.315 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 3 | 2022-03-08 10:32:13.316 DTC Client socket (3) | Creating socket. | 2022-03-08 10:32:13.316 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-03-08 10:32:13.317 DTC Client socket (3) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:13.317 Added historical Intraday data request for EURUSD to the queue. | 2022-03-08 10:32:13.329 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2022-03-08 10:32:13.329 Triggering next historical data download in queue. | 2022-03-08 10:32:13.329 SC DTC Data with Market Depth | Network connection to server complete. | 2022-03-08 10:32:13.450 SC DTC Data with Market Depth | Starting socket receive thread. | 2022-03-08 10:32:13.450 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-08 10:32:13.450 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:13.512 HD Request # 1 | Sending historical data logon request message. | 2022-03-08 10:32:13.512 HD Request # 2 | Requesting historical Daily data for $INX starting at 2022-03-02. SC External HD service. | 2022-03-08 10:32:13.588 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:13.592 SC DTC Data with Market Depth | Sending logon request message. | 2022-03-08 10:32:13.592 Using Bid/Ask average for last trade price for XAUUSD | 2022-03-08 10:32:13.704 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 4 Service code: fxcm | 2022-03-08 10:32:13.704 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 4 | 2022-03-08 10:32:13.704 Using Bid/Ask average for last trade price for US30 | 2022-03-08 10:32:13.721 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 5 Service code: fxcm | 2022-03-08 10:32:13.721 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 5 | 2022-03-08 10:32:13.721 Using Bid/Ask average for last trade price for USOil | 2022-03-08 10:32:13.738 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 6 Service code: fxcm | 2022-03-08 10:32:13.738 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 6 | 2022-03-08 10:32:13.738 HD Request # 2 | Receiving historical Daily data for $INX starting at 2022-03-03 | 2022-03-08 10:32:13.832 HD Request # 2 | Writing historical Daily data to the file $INX.dly | 2022-03-08 10:32:13.833 HD Request # 2 | Bytes received: 236 | 2022-03-08 10:32:13.958 HD Request # 2 | Received 4 Daily data records from 2022-03-03 00:00:00 to 2022-03-07 00:00:00 (5.0 days) and wrote 3 records for $INX | 2022-03-08 10:32:13.958 HD Request # 2 | Completion time: 0s | 2022-03-08 10:32:13.958 HD Request # 2 | Daily data download complete for $INX. Unique request ID: 5 | 2022-03-08 10:32:13.958 Removing historical data download ID 5. | 2022-03-08 10:32:13.958 Triggering next historical data download in queue. | 2022-03-08 10:32:13.958 No download requests in the queue to start downloads for. | 2022-03-08 10:32:13.958 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: XAUUSD | 2022-03-08 10:32:14.152 HD Request # 1 | Decompressing data. | 2022-03-08 10:32:14.261 HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2022-03-08 10:31:54.068000 | 2022-03-08 10:32:14.262 Socket (1) | CloseSocket call. | 2022-03-08 10:32:14.264 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:14.264 Historical data download thread signaled to stop. | 2022-03-08 10:32:14.264 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.068000 | 2022-03-08 10:32:14.264 HD Request # 1 | Received 17 Intraday data records from 2022-03-08 10:31:54.068000 to 2022-03-08 10:32:13.014000 (18.9 seconds) and wrote 17 records for XAUUSD | 2022-03-08 10:32:14.265 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:14.267 HD Request # 1 | Completion time: 1s | 2022-03-08 10:32:14.267 HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2022-03-08 10:32:14.267 Removing historical data download ID 1. | 2022-03-08 10:32:14.267 Real-time Intraday chart data file updates started for XAUUSD | 2022-03-08 10:32:14.267 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 780 | 2022-03-08 10:32:14.268 Intraday chart data file opened for XAUUSD | 2022-03-08 10:32:14.268 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:14.268 Triggering next historical data download in queue. | 2022-03-08 10:32:14.268 Initiating new historical data download for XAUUSD to get the latest data since the download was started while not connected to primary service. | 2022-03-08 10:32:14.268 Added historical Intraday data request for XAUUSD to the queue. | 2022-03-08 10:32:14.269 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2022-03-08 10:32:14.269 Delaying start of download for XAUUSD | 2022-03-08 10:32:14.269 $INX Daily #6 | Reloading chart. | 2022-03-08 10:32:14.285 SC DTC Data with Market Depth | Received logon response. | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Successfully connected. | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Trading is not supported. | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2022-03-08 10:32:14.372 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2022-03-08 10:32:14.373 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2022-03-08 10:32:14.373 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2022-03-08 10:32:14.373 Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:14.376 Socket (1) | Closed. | 2022-03-08 10:32:14.376 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2022-03-08 10:32:14.594 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2022-03-08 10:32:14.594 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2022-03-08 10:32:14.594 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2022-03-08 10:32:14.594 HD Request # 3 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2022-03-08 10:32:19.237 HD Request # 3 | Download start date-time: 2022-03-08 10:32:13.000000. File last date-time: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:19.237 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:19.237 Socket (1) | Creating socket. | 2022-03-08 10:32:19.238 Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:19.238 Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:19.238 HD Request # 3 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:19.495 HD Request # 3 | Sending historical data logon request message. | 2022-03-08 10:32:19.495 HD Request # 3 | Requesting Intraday data. Start date-time: 2022-03-08 10:32:13. Record interval: 1. Symbol: XAUUSD | 2022-03-08 10:32:20.149 HD Request # 3 | Decompressing data. | 2022-03-08 10:32:20.284 HD Request # 3 | Receiving Intraday data for XAUUSD starting at 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:20.285 Socket (1) | CloseSocket call. | 2022-03-08 10:32:20.286 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:20.286 Historical data download thread signaled to stop. | 2022-03-08 10:32:20.286 HD Request # 3 | Timestamp of first Intraday data file record written: 2022-03-08 10:32:13.014000 | 2022-03-08 10:32:20.286 HD Request # 3 | Received 5 Intraday data records from 2022-03-08 10:32:13.014000 to 2022-03-08 10:32:18.376000 (5.4 seconds) and wrote 5 records for XAUUSD | 2022-03-08 10:32:20.287 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:18.376000 | 2022-03-08 10:32:20.288 Added 2 Time and Sales records to Intraday data file for XAUUSD after download. | 2022-03-08 10:32:20.288 HD Request # 3 | Completion time: 1s | 2022-03-08 10:32:20.288 HD Request # 3 | Intraday data download complete for XAUUSD. Unique request ID: 8 | 2022-03-08 10:32:20.288 Removing historical data download ID 8. | 2022-03-08 10:32:20.288 Real-time Intraday chart data file updates started for XAUUSD | 2022-03-08 10:32:20.288 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 780 | 2022-03-08 10:32:20.288 Intraday chart data file opened for XAUUSD | 2022-03-08 10:32:20.288 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:20.289 Triggering next historical data download in queue. | 2022-03-08 10:32:20.289 HD Request # 4 | Downloading Historical Daily chart data for XAUUSD. Starting date: 2022-03-04. Service: fxcm | 2022-03-08 10:32:20.293 HD Request # 4 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:20.293 Socket (2) | Creating socket. | 2022-03-08 10:32:20.293 Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:20.293 Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:20.293 Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:20.410 Socket (1) | Closed. | 2022-03-08 10:32:20.411 HD Request # 4 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:20.546 HD Request # 4 | Sending historical data logon request message. | 2022-03-08 10:32:20.546 HD Request # 4 | Requesting historical Daily data starting at 2022-03-04. | 2022-03-08 10:32:20.658 HD Request # 4 | Decompressing data. | 2022-03-08 10:32:20.775 HD Request # 4 | Receiving historical Daily data for XAUUSD starting at 2022-03-04 | 2022-03-08 10:32:20.816 HD Request # 4 | Writing historical Daily data to the file XAUUSD.dly | 2022-03-08 10:32:20.818 Socket (2) | CloseSocket call. | 2022-03-08 10:32:20.970 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:20.970 Historical data download thread signaled to stop. | 2022-03-08 10:32:20.970 HD Request # 4 | Received 3 Daily data records from 2022-03-04 00:00:00 to 2022-03-08 00:00:00 (5.0 days) and wrote 3 records for XAUUSD | 2022-03-08 10:32:20.970 HD Request # 4 | Completion time: 0s | 2022-03-08 10:32:20.970 HD Request # 4 | Daily data download complete for XAUUSD. Unique request ID: 2 | 2022-03-08 10:32:20.970 Removing historical data download ID 2. | 2022-03-08 10:32:20.970 Triggering next historical data download in queue. | 2022-03-08 10:32:20.970 HD Request # 5 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2022-03-08 10:32:20.970 HD Request # 5 | Download start date-time: 2022-03-08 10:31:53.000000. File last date-time: 2022-03-08 10:31:53.000000 | 2022-03-08 10:32:20.971 HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:20.971 Socket (1) | Creating socket. | 2022-03-08 10:32:20.971 Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:20.971 Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:20.971 Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:21.112 Socket (2) | Closed. | 2022-03-08 10:32:21.112 XAUUSD[M] Daily #2 | Reloading chart. | 2022-03-08 10:32:21.211 HD Request # 5 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:21.319 HD Request # 5 | Sending historical data logon request message. | 2022-03-08 10:32:21.319 HD Request # 5 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:53. Record interval: 1. Symbol: US30 | 2022-03-08 10:32:21.439 HD Request # 5 | Decompressing data. | 2022-03-08 10:32:21.564 HD Request # 5 | Receiving Intraday data for US30 starting at 2022-03-08 10:31:53.160000 | 2022-03-08 10:32:21.565 Socket (1) | CloseSocket call. | 2022-03-08 10:32:21.566 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:21.566 Historical data download thread signaled to stop. | 2022-03-08 10:32:21.566 HD Request # 5 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:53.160000 | 2022-03-08 10:32:21.567 HD Request # 5 | Received 24 Intraday data records from 2022-03-08 10:31:53.160000 to 2022-03-08 10:32:20.577000 (27.4 seconds) and wrote 24 records for US30 | 2022-03-08 10:32:21.567 HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:20.577000 | 2022-03-08 10:32:21.569 Added 1 Time and Sales records to Intraday data file for US30 after download. | 2022-03-08 10:32:21.569 HD Request # 5 | Completion time: 1s | 2022-03-08 10:32:21.569 HD Request # 5 | Intraday data download complete for US30. Unique request ID: 3 | 2022-03-08 10:32:21.569 Removing historical data download ID 3. | 2022-03-08 10:32:21.569 Real-time Intraday chart data file updates started for US30 | 2022-03-08 10:32:21.569 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 780 | 2022-03-08 10:32:21.571 Intraday chart data file opened for US30 | 2022-03-08 10:32:21.571 HD Request # 5 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:21.571 Triggering next historical data download in queue. | 2022-03-08 10:32:21.571 HD Request # 6 | Downloading Intraday chart data for USOil to the file USOil.scid. Service: fxcm | 2022-03-08 10:32:21.571 HD Request # 6 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:21.572 HD Request # 6 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:21.573 Socket (2) | Creating socket. | 2022-03-08 10:32:21.573 Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:21.573 Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:21.573 Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:21.688 Socket (1) | Closed. | 2022-03-08 10:32:21.688 HD Request # 6 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:21.848 HD Request # 6 | Sending historical data logon request message. | 2022-03-08 10:32:21.848 HD Request # 6 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: USOil | 2022-03-08 10:32:21.969 HD Request # 6 | Decompressing data. | 2022-03-08 10:32:22.106 HD Request # 6 | Receiving Intraday data for USOil starting at 2022-03-08 10:31:54.056000 | 2022-03-08 10:32:22.109 Socket (2) | CloseSocket call. | 2022-03-08 10:32:22.111 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:22.111 Historical data download thread signaled to stop. | 2022-03-08 10:32:22.111 HD Request # 6 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.056000 | 2022-03-08 10:32:22.111 HD Request # 6 | Received 25 Intraday data records from 2022-03-08 10:31:54.056000 to 2022-03-08 10:32:20.006000 (25.9 seconds) and wrote 25 records for USOil | 2022-03-08 10:32:22.112 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:20.006000 | 2022-03-08 10:32:22.114 Added 1 Time and Sales records to Intraday data file for USOil after download. | 2022-03-08 10:32:22.114 HD Request # 6 | Completion time: 1s | 2022-03-08 10:32:22.114 HD Request # 6 | Intraday data download complete for USOil. Unique request ID: 4 | 2022-03-08 10:32:22.114 Removing historical data download ID 4. | 2022-03-08 10:32:22.114 Real-time Intraday chart data file updates started for USOil | 2022-03-08 10:32:22.114 Opened cached Intraday file: C:\SierraChart\Data\USOil.scid. Thread ID: 780 | 2022-03-08 10:32:22.115 Intraday chart data file opened for USOil | 2022-03-08 10:32:22.116 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:22.116 Triggering next historical data download in queue. | 2022-03-08 10:32:22.116 HD Request # 7 | Downloading Historical Daily chart data for EURUSD. Starting date: 2022-03-04. Service: fxcm | 2022-03-08 10:32:22.118 HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2022-03-08 10:32:22.118 Socket (1) | Creating socket. | 2022-03-08 10:32:22.118 Socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:22.118 Socket (1) | Connecting to IP: 192.81.56.146. | 2022-03-08 10:32:22.118 Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:22.233 Socket (2) | Closed. | 2022-03-08 10:32:22.233 HD Request # 7 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:22.358 HD Request # 7 | Sending historical data logon request message. | 2022-03-08 10:32:22.358 HD Request # 7 | Requesting historical Daily data starting at 2022-03-04. | 2022-03-08 10:32:22.499 HD Request # 7 | Decompressing data. | 2022-03-08 10:32:22.608 HD Request # 7 | Receiving historical Daily data for EURUSD starting at 2022-03-04 | 2022-03-08 10:32:22.625 HD Request # 7 | Writing historical Daily data to the file EURUSD.dly | 2022-03-08 10:32:22.625 Socket (1) | CloseSocket call. | 2022-03-08 10:32:22.706 Socket (1) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:22.706 Historical data download thread signaled to stop. | 2022-03-08 10:32:22.709 HD Request # 7 | Received 3 Daily data records from 2022-03-04 00:00:00 to 2022-03-08 00:00:00 (5.0 days) and wrote 3 records for EURUSD | 2022-03-08 10:32:22.709 HD Request # 7 | Completion time: 0s | 2022-03-08 10:32:22.709 HD Request # 7 | Daily data download complete for EURUSD. Unique request ID: 6 | 2022-03-08 10:32:22.709 Removing historical data download ID 6. | 2022-03-08 10:32:22.709 Triggering next historical data download in queue. | 2022-03-08 10:32:22.709 HD Request # 8 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2022-03-08 10:32:22.709 HD Request # 8 | Download start date-time: 2022-03-08 10:31:54.000000. File last date-time: 2022-03-08 10:31:54.000000 | 2022-03-08 10:32:22.710 HD Request # 8 | Using server: ds12.sierracharts.com port 10150 | 2022-03-08 10:32:22.710 Socket (2) | Creating socket. | 2022-03-08 10:32:22.710 Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:22.710 Socket (2) | Connecting to IP: 204.15.197.14. | 2022-03-08 10:32:22.710 Socket (1) | Socket gracefully closed by remote side. | 2022-03-08 10:32:22.818 Socket (1) | Closed. | 2022-03-08 10:32:22.818 EURUSD[M] Daily #7 | Reloading chart. | 2022-03-08 10:32:22.824 HD Request # 8 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:22.956 HD Request # 8 | Sending historical data logon request message. | 2022-03-08 10:32:22.956 HD Request # 8 | Requesting Intraday data. Start date-time: 2022-03-08 10:31:54. Record interval: 1. Symbol: EURUSD | 2022-03-08 10:32:23.077 HD Request # 8 | Decompressing data. | 2022-03-08 10:32:23.192 HD Request # 8 | Receiving Intraday data for EURUSD starting at 2022-03-08 10:31:54.108000 | 2022-03-08 10:32:23.193 Socket (2) | CloseSocket call. | 2022-03-08 10:32:23.194 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:23.194 Historical data download thread signaled to stop. | 2022-03-08 10:32:23.238 HD Request # 8 | Timestamp of first Intraday data file record written: 2022-03-08 10:31:54.108000 | 2022-03-08 10:32:23.238 HD Request # 8 | Received 25 Intraday data records from 2022-03-08 10:31:54.108000 to 2022-03-08 10:32:21.002000 (26.9 seconds) and wrote 25 records for EURUSD | 2022-03-08 10:32:23.238 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:32:21.002000 | 2022-03-08 10:32:23.240 Added 1 Time and Sales records to Intraday data file for EURUSD after download. | 2022-03-08 10:32:23.240 HD Request # 8 | Completion time: 1s | 2022-03-08 10:32:23.241 HD Request # 8 | Intraday data download complete for EURUSD. Unique request ID: 7 | 2022-03-08 10:32:23.241 Removing historical data download ID 7. | 2022-03-08 10:32:23.241 Real-time Intraday chart data file updates started for EURUSD | 2022-03-08 10:32:23.241 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 780 | 2022-03-08 10:32:23.241 Intraday chart data file opened for EURUSD | 2022-03-08 10:32:23.241 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:23.241 Triggering next historical data download in queue. | 2022-03-08 10:32:23.241 No download requests in the queue to start downloads for. | 2022-03-08 10:32:23.241 Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:23.306 Socket (2) | Closed. | 2022-03-08 10:32:23.306 MESH22-CME 1 Min #1 | Reloading chart. | 2022-03-08 10:32:33.590 Mapping MESH22-CME to MESH22. Service code: cme | 2022-03-08 10:32:34.081 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESH22-CME (MESH22). ID: 7 Service code: cme | 2022-03-08 10:32:34.081 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-08 10:32:34.081 SC DTC Delayed Exchange Data | Requesting security definition data for: MESH22-CME (MESH22). ID: 7 | 2022-03-08 10:32:34.081 Added historical Intraday data request for MESH22-CME to the queue. | 2022-03-08 10:32:34.081 Intraday data recording state for symbol MESH22-CME is set to download 'Pending'. | 2022-03-08 10:32:34.081 Triggering next historical data download in queue. | 2022-03-08 10:32:34.081 Delaying start of download for MESH22-CME | 2022-03-08 10:32:34.088 DTC Client socket (1) | Creating socket. | 2022-03-08 10:32:34.102 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-08 10:32:34.102 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-08 10:32:34.102 SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-08 10:32:34.216 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-08 10:32:34.216 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-08 10:32:34.216 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:34.402 SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-08 10:32:34.402 SC DTC Delayed Exchange Data | Received logon response. | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESH22-CME -> MESH22 | 2022-03-08 10:32:35.134 SC DTC Delayed Exchange Data | Received security definition for symbol MESH22-CME | 2022-03-08 10:32:35.370 HD Request # 9 | Downloading Intraday chart data for MESH22-CME to the file MESH22-CME.scid. Service: cme | 2022-03-08 10:32:40.237 HD Request # 9 | Download start date-time: 2022-03-07 14:01:34.000000. File last date-time: 2022-03-07 14:01:34.000000 | 2022-03-08 10:32:40.238 HD Request # 9 | Using server: ds21.sierracharts.com port 10149 | 2022-03-08 10:32:40.238 Socket (2) | Creating socket. | 2022-03-08 10:32:40.239 Socket (2) | New receive buffer size: 5242880 | 2022-03-08 10:32:40.239 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-08 10:32:40.239 HD Request # 9 | Setting DTC encoding to Binary VLS | 2022-03-08 10:32:40.518 HD Request # 9 | Sending historical data logon request message. | 2022-03-08 10:32:40.518 HD Request # 9 | Requesting Intraday data. Start date-time: 2022-03-07 14:01:34. Record interval: 1. Symbol: MESH22 | 2022-03-08 10:32:41.110 HD Request # 9 | Decompressing data. | 2022-03-08 10:32:41.256 HD Request # 9 | Receiving Intraday data for MESH22-CME starting at 2022-03-07 14:01:34.061000 | 2022-03-08 10:32:41.947 HD Request # 9 | Timestamp of first Intraday data file record written: 2022-03-07 14:01:34.061000 | 2022-03-08 10:32:42.553 Socket (2) | CloseSocket call. | 2022-03-08 10:32:42.893 Historical data download thread signaled to stop. | 2022-03-08 10:32:42.893 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-08 10:32:42.893 HD Request # 9 | Received 57285 Intraday data records from 2022-03-07 14:01:34.061000 to 2022-03-08 10:22:41.439000 (20.4 hours) and wrote 57285 records for MESH22-CME | 2022-03-08 10:32:42.894 HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2022-03-08 10:22:41.439000 | 2022-03-08 10:32:42.895 HD Request # 9 | Completion time: 2s | 2022-03-08 10:32:42.895 HD Request # 9 | Intraday data download complete for MESH22-CME. Unique request ID: 9 | 2022-03-08 10:32:42.895 Removing historical data download ID 9. | 2022-03-08 10:32:42.895 Real-time Intraday chart data file updates started for MESH22-CME | 2022-03-08 10:32:42.895 Opened cached Intraday file: C:\SierraChart\Data\MESH22-CME.scid. Thread ID: 780 | 2022-03-08 10:32:42.895 Intraday chart data file opened for MESH22-CME | 2022-03-08 10:32:42.895 HD Request # 9 | Enabling Intraday chart updating for symbol. | 2022-03-08 10:32:42.895 Triggering next historical data download in queue. | 2022-03-08 10:32:42.895 No download requests in the queue to start downloads for. | 2022-03-08 10:32:42.895 Socket (2) | Socket gracefully closed by remote side. | 2022-03-08 10:32:43.138 Socket (2) | Closed. | 2022-03-08 10:32:43.138 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ff83b160000 | 2022-03-08 10:32:43.716 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ff83b110000 | 2022-03-08 10:32:43.721 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ff83b060000 | 2022-03-08 10:32:43.726 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ff80aff0000 | 2022-03-08 10:32:43.737 |
[2022-03-08 11:27:55] |
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Zip up all of your DLL files, that are listed here: DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-08 10:32:08.275 And attach them and then we will run a test. There must be something about the searching of files which is not working right due to the similar names. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-08 11:48:36] |
Mark Sear - Posts: 43 |
I have attached the files as requested.
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Attachment Deleted. Private File |
[2022-03-09 02:27:43] |
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All these files got loaded properly for us: Loading DLL: \Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7fffc2620000 | 2022-03-08 21:25:37.476 Loading DLL: \Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7fffc5e10000 | 2022-03-08 21:25:37.488 Loading DLL: \Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7fffc42e0000 | 2022-03-08 21:25:37.503 Loading DLL: \Data\Inteligex.dll (Inteligex_64.dll). Handle: 7fffbf090000 | 2022-03-08 21:25:37.581 So therefore there is just something about this particular file on the systems that have an issue. We are adding some additional logging. We still do not know what the issue is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-09 02:34:28
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[2022-03-09 13:51:17] |
Mark Sear - Posts: 43 |
Ok let me know when that's ready please. As I said at the beginning of the thread I mistakenly uploaded a file which was Inteligex_64 (1).dll, I'm wondering whether this contributed to the problem. |
[2022-03-09 13:59:26] |
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We will let you know. We can get this out today. at the beginning of the thread I mistakenly uploaded a file which was Inteligex_64 (1).dll,
It should not but as long as that file is not in the Data folder with the other DLLs it is not going to cause an issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-09 13:59:41
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[2022-03-10 23:28:29] |
Sierra_Chart Engineering - Posts: 18860 |
We will have a new release out later this evening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-14 15:42:08] |
Mark Sear - Posts: 43 |
Can you let me know what you know from your new release please? Many thanks, Peter |
[2022-03-14 16:13:38] |
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Update to the very latest prerelease. Instructions: Software Download: Fast Update And then we need to see the Message Log again after you go into the Add Custom Study window. Hopefully we will get better idea about the problem now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-14 17:34:06] |
Mark Sear - Posts: 43 |
here you go: Reading Internal Order ID file. | 2022-03-14 17:33:03.801 Reading Trade Orders file. | 2022-03-14 17:33:03.901 Reading Trade Positions file. | 2022-03-14 17:33:03.901 Reading Trade Account Data files. | 2022-03-14 17:33:03.902 UDPListener (1512). Port 22904 | Listening on UDP port 22904. | 2022-03-14 17:33:03.925 Software version: 2364 64-bit | 2022-03-14 17:33:03.925 Primary Thread ID: 18496 | 2022-03-14 17:33:03.925 Usage end date: 2022-06-17 | 2022-03-14 17:33:03.925 Enabled for: Sierra Chart Historical Data Service. | 2022-03-14 17:33:03.925 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-14 17:33:03.925 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-14 17:33:03.925 Current selected Data/Trading service: SC Data - All Services | 2022-03-14 17:33:03.925 Custom symbol settings values: enabled | 2022-03-14 17:33:03.925 Chart Update Interval: 500 | 2022-03-14 17:33:03.925 Intraday Data Storage Time Unit: 1 | 2022-03-14 17:33:03.925 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-14 17:33:03.925 2022-03-14 17:33:03 Local computer time in UTC | 2022-03-14 17:33:03.925 2022-03-14 17:33:03 Local computer time in SC Time Zone | 2022-03-14 17:33:03.925 2022-03-14 17:33:03 Server time in UTC | 2022-03-14 17:33:03.925 Local computer UTC time and Server UTC time difference: 0 seconds. | 2022-03-14 17:33:03.925 Program path: C:\SierraChart\ | 2022-03-14 17:33:03.925 Data Files path: C:\SierraChart\Data\ | 2022-03-14 17:33:03.925 OS Version Number: 10.0 | 2022-03-14 17:33:03.925 Locale Setting: C | 2022-03-14 17:33:03.925 Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-14 17:33:03.925 Date Time Of Last Edit: 2022-03-14 22:48:32
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[2022-03-14 22:48:15] |
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You need to run version 2368 which is the prerelease. This is not the latest prerelease. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-03-15 10:26:38] |
Mark Sear - Posts: 43 |
Done that. Here's the log: Reading Internal Order ID file. | 2022-03-15 10:24:01.951 Reading Trade Orders file. | 2022-03-15 10:24:02.066 Reading Trade Positions file. | 2022-03-15 10:24:02.066 Reading Trade Account Data files. | 2022-03-15 10:24:02.067 UDPListener (1548). Port 22904 | Listening on UDP port 22904. | 2022-03-15 10:24:02.105 Software version: 2368 64-bit | 2022-03-15 10:24:02.105 Primary Thread ID: 16744 | 2022-03-15 10:24:02.105 Usage end date: 2022-06-17 | 2022-03-15 10:24:02.105 Enabled for: Sierra Chart Historical Data Service. | 2022-03-15 10:24:02.105 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-15 10:24:02.105 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-15 10:24:02.105 Current selected Data/Trading service: SC Data - All Services | 2022-03-15 10:24:02.105 Custom symbol settings values: enabled | 2022-03-15 10:24:02.105 Chart Update Interval: 500 | 2022-03-15 10:24:02.105 Intraday Data Storage Time Unit: 1 | 2022-03-15 10:24:02.105 Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2022-03-15 10:24:02.105 2022-03-15 10:24:02 Local computer time in UTC | 2022-03-15 10:24:02.105 2022-03-15 10:24:02 Local computer time in SC Time Zone | 2022-03-15 10:24:02.105 2022-03-15 10:23:59 Server time in UTC | 2022-03-15 10:24:02.105 Local computer UTC time and Server UTC time difference: 1 seconds. | 2022-03-15 10:24:02.105 Program path: C:\SierraChart\ | 2022-03-15 10:24:02.105 Data Files path: C:\SierraChart\Data\ | 2022-03-15 10:24:02.105 OS Version Number: 10.0 | 2022-03-15 10:24:02.106 Locale Setting: C | 2022-03-15 10:24:02.106 DLLs: Enigma-Inteligex-Lite_64.dll, Enigma-Inteligex-MarketMomentum_64.dll, Enigma-Inteligex_64.dll, Inteligex_64.dll, UserContributedStudies_64.dll | 2022-03-15 10:24:02.106 Allowed protected custom studies: Enigma-Inteligex, Enigma-Inteligex Lite, Enigma-Inteligex Market Momentum, Enigma-Inteligex Pro, Inteligex, Inteligex-DiamondV2 | 2022-03-15 10:24:02.106 Crash reporter started: true | 2022-03-15 10:24:02.106 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2022-03-15 10:24:02.126 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2022-03-15 10:24:02.172 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2022-03-15 10:24:02.221 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2022-03-15 10:24:02.221 Received 5 login tokens. | 2022-03-15 10:24:02.297 Symbol settings MD5 received. Request ID: 1. | 2022-03-15 10:24:04.006 Requested symbol settings for service code scdataallservices. Request ID: 2. | 2022-03-15 10:24:04.006 Symbol settings received. Request ID: 2. | 2022-03-15 10:24:06.570 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2022-03-15 10:24:06.779 The Chartbook file is not a valid Chartbook. File: C:\SierraChart\Data\ExampleChartbook.cht | 2022-03-15 10:24:06.779 * SC Data - All Services | Connected to server complete. | 2022-03-15 10:24:08.781 Triggering next historical data download in queue. | 2022-03-15 10:24:08.781 Triggering next historical data download in queue. | 2022-03-15 10:24:08.781 Triggering next historical data download in queue. | 2022-03-15 10:24:08.781 Triggering next historical data download in queue. | 2022-03-15 10:24:08.781 No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784 No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784 No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784 No download requests in the queue to start downloads for. | 2022-03-15 10:24:08.784 MESM22-CME 3 Min #1 | Reloading chart. | 2022-03-15 10:24:29.107 Mapping MESM22-CME to MESM22. Service code: cme | 2022-03-15 10:24:29.609 Using symbol data fast lookup vector | 2022-03-15 10:24:29.609 SC DTC Delayed Exchange Data | Starting real-time market data updates for: MESM22-CME (MESM22). ID: 1 Service code: cme | 2022-03-15 10:24:29.609 SC DTC Delayed Exchange Data | Connecting to the server ds21.sierracharts.com. Port 10043 | 2022-03-15 10:24:29.609 SC DTC Delayed Exchange Data | Requesting security definition data for: MESM22-CME (MESM22). ID: 1 | 2022-03-15 10:24:29.609 Starting DelayedDownloadMonitoringTimer | 2022-03-15 10:24:29.609 Starting HDTimeoutTimer | 2022-03-15 10:24:29.609 Added historical Intraday data request for MESM22-CME to the queue. | 2022-03-15 10:24:29.610 Intraday data recording state for symbol MESM22-CME is set to download 'Pending'. | 2022-03-15 10:24:29.610 Triggering next historical data download in queue. | 2022-03-15 10:24:29.610 DTC Client socket (1) | Creating socket. | 2022-03-15 10:24:29.610 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-15 10:24:29.610 DTC Client socket (1) | Connecting to IP: 216.1.90.129. | 2022-03-15 10:24:29.610 Delaying start of download for MESM22-CME | 2022-03-15 10:24:29.623 SC DTC Delayed Exchange Data | Network connection to server complete. | 2022-03-15 10:24:29.725 SC DTC Delayed Exchange Data | Starting socket receive thread. | 2022-03-15 10:24:29.725 SC DTC Delayed Exchange Data | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-15 10:24:29.725 SC DTC Delayed Exchange Data | Setting DTC encoding to Binary VLS | 2022-03-15 10:24:29.918 SC DTC Delayed Exchange Data | Sending logon request message. | 2022-03-15 10:24:29.918 SC DTC Delayed Exchange Data | Received logon response. | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Server Name: SC Realtime Server. | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Server protocol version: 8. Client protocol version: 8 | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Successfully connected. | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Trading is not supported. | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Restarting real-time data updates for symbol: MESM22-CME -> MESM22 | 2022-03-15 10:24:30.602 SC DTC Delayed Exchange Data | Received security definition for symbol MESM22-CME | 2022-03-15 10:24:30.796 HD Request # 1 | Downloading Intraday chart data for MESM22-CME to the file MESM22-CME.scid. Service: cme | 2022-03-15 10:24:35.608 HD Request # 1 | Download start date-time: 2022-03-14 17:24:05.000000. File last date-time: 2022-03-14 17:24:05.000000 | 2022-03-15 10:24:35.608 HD Request # 1 | Using server: ds21.sierracharts.com port 10150 | 2022-03-15 10:24:35.608 Socket (2) | Creating socket. | 2022-03-15 10:24:35.608 Socket (2) | New receive buffer size: 5242880 | 2022-03-15 10:24:35.608 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-15 10:24:35.608 HD Request # 1 | Setting DTC encoding to Binary VLS | 2022-03-15 10:24:35.870 HD Request # 1 | Sending historical data logon request message. | 2022-03-15 10:24:35.871 HD Request # 1 | Requesting Intraday data. Start date-time: 2022-03-14 17:24:05. Record interval: 1. Symbol: MESM22 | 2022-03-15 10:24:36.433 HD Request # 1 | Decompressing data. | 2022-03-15 10:24:36.550 HD Request # 1 | Receiving Intraday data for MESM22-CME starting at 2022-03-14 17:24:05.122000 | 2022-03-15 10:24:37.163 HD Request # 1 | Timestamp of first Intraday data file record written: 2022-03-14 17:24:05.122000 | 2022-03-15 10:24:37.572 Socket (2) | CloseSocket call. | 2022-03-15 10:24:37.574 Historical data download thread signaled to stop. | 2022-03-15 10:24:37.574 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-15 10:24:37.574 HD Request # 1 | Received 34123 Intraday data records from 2022-03-14 17:24:05.122000 to 2022-03-15 10:14:31.399000 (16.8 hours) and wrote 34123 records for MESM22-CME | 2022-03-15 10:24:37.574 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2022-03-15 10:14:31.399000 | 2022-03-15 10:24:37.574 HD Request # 1 | Completion time: 2s | 2022-03-15 10:24:37.575 HD Request # 1 | Intraday data download complete for MESM22-CME. Unique request ID: 1 | 2022-03-15 10:24:37.575 Removing historical data download ID 1. | 2022-03-15 10:24:37.575 Real-time Intraday chart data file updates started for MESM22-CME | 2022-03-15 10:24:37.575 Opened cached Intraday file: C:\SierraChart\Data\MESM22-CME.scid. Thread ID: 16744 | 2022-03-15 10:24:37.575 Intraday chart data file opened for MESM22-CME | 2022-03-15 10:24:37.575 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2022-03-15 10:24:37.575 Triggering next historical data download in queue. | 2022-03-15 10:24:37.575 No download requests in the queue to start downloads for. | 2022-03-15 10:24:37.575 Socket (2) | Socket gracefully closed by remote side. | 2022-03-15 10:24:37.696 Socket (2) | Closed. | 2022-03-15 10:24:37.697 Found DLL: Enigma-Inteligex-Lite_64.dll | 2022-03-15 10:25:33.852 Found DLL: Enigma-Inteligex-MarketMomentum_64.dll | 2022-03-15 10:25:33.852 Found DLL: Enigma-Inteligex_64.dll | 2022-03-15 10:25:33.852 Found DLL: Inteligex_64.dll | 2022-03-15 10:25:33.852 Found DLL: UserContributedStudies_64.dll | 2022-03-15 10:25:33.852 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-Lite.dll (Enigma-Inteligex-Lite_64.dll). Handle: 7ff82c670000 | 2022-03-15 10:25:33.859 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex-MarketMomentum.dll (Enigma-Inteligex-MarketMomentum_64.dll). Handle: 7ff81dfc0000 | 2022-03-15 10:25:33.864 Loading DLL: C:\SierraChart\Data\Enigma-Inteligex.dll (Enigma-Inteligex_64.dll). Handle: 7ff81b720000 | 2022-03-15 10:25:33.870 InternalVersionNumberToFileNameMap is empty for Inteligex | 2022-03-15 10:25:33.872 * Closest match search for: C:\SierraChart\Data\Inteligex.dll returned empty result. | 2022-03-15 10:25:33.872 * Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fffcdeb0000 | 2022-03-15 10:25:34.233 |
[2022-03-15 13:14:55] |
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We finally have some good information here. We need to study this and examine the code and figure out what is happening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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