Support Board
Date/Time: Sun, 09 Mar 2025 20:20:46 +0000
Volume keeps resetting
View Count: 551
| [2022-03-02 22:48:01] |
| MasTrader - Posts: 5 |
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Hello, I am having an issue with my volume continuing to reset from the DOM generated information. Is this a possibility? I will attach a picture of the DOM The market orders should be bigger like 30, 20, 40 and such. Why are the orders so small? How can I fix that https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=61984 |
| [2022-03-02 23:03:24] |
| John - SC Support - Posts: 38516 |
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Which column is resetting? What symbol is this data for? You state that "The market orders should be bigger like 30, 20, 40 and such. Why are the orders so small?". But this is exactly what we are seeing, the Market Depth data is in the range of 20, 30, 40 and we see a value of 107 in the Bid and 115 in the Ask. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-02 23:33:43] |
| MasTrader - Posts: 5 |
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The Market orders, Recent Bid and Recent Ask Volume - Middle Column That is EPH22 It is limiting the Orders and only showing a select few I also noticed it has been under some sort of automatic Volume reset, is that possible? ( I could be saying it incorrectly) These two issues I am speaking of are directly correlated to each other. |
| [2022-03-03 14:47:36] |
| John - SC Support - Posts: 38516 |
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There are a few settings that control the resetting of the Recent Bid and Ask. Refer to the information at the following link and the setting after it: Global Trade Settings Windows: Reset Recent Bid/Ask Volume on Bid/Ask Change (Global Settings >> Chart DOM Settings >> Other >> Other Settings) Also, be aware of the option to reset all of the Recent Bid and Ask: Trade Menu: Clear Recent Bid/Ask Volume (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-03 18:30:44] |
| MasTrader - Posts: 5 |
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This is it, Thank you
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