Support Board
Date/Time: Sun, 09 Mar 2025 21:00:07 +0000
Cancel my account
View Count: 593
| [2022-03-02 17:17:27] |
| Mikael Lindholm - Posts: 1 |
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Hello I want to cancel my account today 2022-03-02. Can you please help me with this, thank you. Kind regards, Mikael Lindholm |
| [2022-03-02 18:35:56] |
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We have deactivated the renewal of the service package for your account. Your account is expect to expire March 6, and there is less than 10 USD services balance. Therefore, there is nothing further to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-03 17:52:42] |
| MZTECH - Posts: 29 |
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Please cancel my account "MZTECH" Mike Zilai |
| [2022-03-03 17:59:17] |
| John - SC Support - Posts: 38516 |
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MZTECH: We have set your account to not renew and you do not have any funds in the account. You still have Usage Time through March 30, 2022, so you can continue to use Sierra Chart until that time. After March 30, your account will automatically be set to an Expired state. There is nothing further you need to do. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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