Support Board
Date/Time: Tue, 26 Nov 2024 09:51:51 +0000
TT FIX not downloading historical intraday data for ES and NQ
View Count: 1556
| [2014-04-17 13:16:36] |
| Netgear - Posts: 4 |
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TT FIX has not been able to download historical intraday data since last night(abound 6pm ET. I've tried version 1120,1121 and 1090. Message log keep saying: Socket has been shutdown and closed. | 2014-04-17 08:58:22 The network socket for historical data has been closed. | 2014-04-17 08:58:22 Here's the full Message Log: TT FIX: Connecting. | 2014-04-17 08:57:52 Starting the Price Feed session. Connecting to 66.150.104.21 port 10502... | 2014-04-17 08:57:52 The network socket is connected. | 2014-04-17 08:57:52 TT FIX Data: Sending the Logon message. | 2014-04-17 08:57:52 TT FIX Price Feed session connected. | 2014-04-17 08:57:52 Starting the Orders session. Connecting to 66.150.104.15 port 10501... | 2014-04-17 08:57:52 The network socket is connected. | 2014-04-17 08:57:52 TT FIX Trading: Sending the Logon message. | 2014-04-17 08:57:52 TT FIX Orders session connected. | 2014-04-17 08:57:52 TT FIX: Connected. | 2014-04-17 08:57:52 TT FIX - Starting real-time market data updates for: NQ-201406-CME | 2014-04-17 08:57:52 Requesting market data for NQ-201406-CME. Depth levels: 1 | 2014-04-17 08:57:52 HD Request # 12 - Downloading Intraday chart data for NQ-201406-CME to the file NQ-201406-CME.scid. Service: tt | 2014-04-17 08:57:52 HD Request # 12 - Download start Date-Time: 2014-04-17 08:57:42.0 | 2014-04-17 08:57:52 HD Request # 12 - Using server: ds4.sierracharts.com port 10149 | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CBOT-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CBOT-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CBOT-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CBOT-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CBOT-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CBOT-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CBOT exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CBOT exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CBOT exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CME-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CME-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CME-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CME-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CME-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CME-B exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the CME exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the CME exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the CME exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the Eurex-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the Eurex-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the Eurex-A exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the ICE_IPE exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the ICE_IPE exchange is Open | 2014-04-17 08:57:52 Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the ICE_IPE exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Price server for the NYSE_Liffe exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Order server for the NYSE_Liffe exchange is Open | 2014-04-17 08:57:52 TT Gateway Status: Fill server for the NYSE_Liffe exchange is Open | 2014-04-17 08:57:52 TT FIX - Starting real-time market data updates for: ES-201406-CME | 2014-04-17 08:57:52 Requesting market data for ES-201406-CME. Depth levels: 1 | 2014-04-17 08:57:52 The network socket is connected. | 2014-04-17 08:57:52 HD Request # 12 - Sending historical data logon request message. | 2014-04-17 08:57:52 HD Request # 12 - Requesting Intraday data. Max. days to return: 30. Start Date-Time: 2014-04-17 12:57:42. Record interval: 0 | 2014-04-17 08:57:52 Socket has been shutdown and closed. | 2014-04-17 08:57:52 The network socket for historical data has been closed. | 2014-04-17 08:57:52 HD Request # 12 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-CME | 2014-04-17 08:57:52 HD Request # 12 - Receiving Intraday data for NQ-201406-CME starting at 2014-04-17 08:57:51 | 2014-04-17 08:57:52 HD Request # 12 - Timestamp of first Intraday data file record written: 2014-04-17 08:57:51 | 2014-04-17 08:57:52 Added 1 Time and Sales records to Intraday data file for NQ-201406-CME after download. | 2014-04-17 08:57:52 HD Request # 12 - Intraday download COMPLETE for NQ-201406-CME. Completion time: 0s | 2014-04-17 08:57:52 Real-time Intraday chart data file updates started for NQ-201406-CME | 2014-04-17 08:57:52 HD Request # 13 - Downloading Intraday chart data for ES-201406-CME to the file ES-201406-CME.scid. Service: tt | 2014-04-17 08:57:53 HD Request # 13 - Download start Date-Time: 2014-04-17 08:57:42.0 | 2014-04-17 08:57:53 HD Request # 13 - Using server: ds5.sierracharts.com port 10149 | 2014-04-17 08:57:53 Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-04-17 08:57:53 The network socket is connected. | 2014-04-17 08:57:53 HD Request # 13 - Sending historical data logon request message. | 2014-04-17 08:57:53 TT FIX - Starting real-time market data updates for: GC-201406-CME | 2014-04-17 08:57:53 Requesting market data for GC-201406-CME. Depth levels: 1 | 2014-04-17 08:57:53 TT FIX - Starting real-time market data updates for: HG-201405-CME | 2014-04-17 08:57:53 Requesting market data for HG-201405-CME. Depth levels: 1 | 2014-04-17 08:57:53 HD Request # 13 - Requesting Intraday data. Max. days to return: 30. Start Date-Time: 2014-04-17 12:57:42. Record interval: 0 | 2014-04-17 08:57:53 Socket has been shutdown and closed. | 2014-04-17 08:57:53 The network socket for historical data has been closed. | 2014-04-17 08:57:53 HD Request # 13 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201406-CME | 2014-04-17 08:57:53 HD Request # 13 - Receiving Intraday data for ES-201406-CME starting at 2014-04-17 08:57:51 | 2014-04-17 08:57:53 HD Request # 13 - Timestamp of first Intraday data file record written: 2014-04-17 08:57:51 | 2014-04-17 08:57:53 Added 1 Time and Sales records to Intraday data file for ES-201406-CME after download. | 2014-04-17 08:57:53 HD Request # 13 - Intraday download COMPLETE for ES-201406-CME. Completion time: 0s | 2014-04-17 08:57:53 Real-time Intraday chart data file updates started for ES-201406-CME | 2014-04-17 08:57:53 Requesting market depth updates for: ES-201406-CME if supported. | 2014-04-17 08:57:57 Requesting market data for ES-201406-CME. Depth levels: 3 | 2014-04-17 08:57:57 Reloading all charts with filename: NQ-201406-CME.scid | 2014-04-17 08:58:21 HD Request # 14 - Downloading Intraday chart data for NQ-201406-CME to the file NQ-201406-CME.scid. Service: tt | 2014-04-17 08:58:21 HD Request # 14 - Download start Date-Time: 2014-04-17 06:57:07.0 | 2014-04-17 08:58:21 HD Request # 14 - Using server: ds3.sierracharts.com port 10149 | 2014-04-17 08:58:21 Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-04-17 08:58:21 The network socket is connected. | 2014-04-17 08:58:21 HD Request # 14 - Sending historical data logon request message. | 2014-04-17 08:58:21 HD Request # 14 - Requesting Intraday data. Max. days to return: 30. Start Date-Time: 2014-04-17 10:57:07. Record interval: 0 | 2014-04-17 08:58:22 Socket has been shutdown and closed. | 2014-04-17 08:58:22 The network socket for historical data has been closed. | 2014-04-17 08:58:22 HD Request # 14 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-CME | 2014-04-17 08:58:22 HD Request # 14 - Receiving Intraday data for NQ-201406-CME starting at 2014-04-17 08:55:59 | 2014-04-17 08:58:22 HD Request # 14 - Timestamp of first Intraday data file record written: 2014-04-17 08:55:59 | 2014-04-17 08:58:22 Added 171 Time and Sales records to Intraday data file for NQ-201406-CME after download. | 2014-04-17 08:58:22 HD Request # 14 - Intraday download COMPLETE for NQ-201406-CME. Completion time: 1s | 2014-04-17 08:58:22 Real-time Intraday chart data file updates started for NQ-201406-CME | 2014-04-17 08:58:22 |
| [2014-04-17 14:03:58] |
| kfitch555 - Posts: 2 |
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Hi, I have a similar problem. I'm using SC 1107 and it has been working perfectly. This morning I found I have no data from about 16:00 yesterday. The data missing for NQ is from 4-16-14 22:48 until 9:34 today. Swiss Franc is missing from 4-16-14 16:58 until 9:44 today. All of my markets have the same issue.
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| [2014-04-17 16:39:39] |
| George - Posts: 60 |
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I, also have the same problem, using TT FIX, plus, if I "delete and download data", no data fills in from the delete bar, till the current bar. I have tried "delete and download data" many times and on different computers, same result. One more thing, if I shut down SC, then restart, the data from time of shutdown to time of restart does not fill in. |
| [2014-04-17 16:45:59] |
| kfitch555 - Posts: 2 |
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Same here. I tried "delete and download data" and it did not work. It also deleted all data from today since I logged into sierra charts. And still no data from overnight.
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| [2014-04-17 16:54:02] |
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In the case of Champion Futures/Iron Been clearing, we are working on a solution for this with them. Please contact your broker and have them move you over to the CQG trading platform service. We will have a solution implemented by the end of the day today. For other brokers, we will be able to offer 10 minute delayed historical data for TT FIX. This will be supported in 1022 and later. Version 1022 will be out later today. For historical data that is not delayed, you will need to use the Sierra Chart Exchange Data Feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-17 16:56:14
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| [2014-04-17 17:03:06] |
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Actually, there is a solution for TT FIX and that is to use AMP Futures. You can find a link to them on this page here: http://www.sierrachart.com/?l=doc/TradingTechnologies.php#SetupInstructions You will have access to historical data which is not delayed in that case. Once again if you are with Champion Futures, we will have a solution ready by the end of the day which uses CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-17 17:11:51] |
| Sawtooth - Posts: 4120 |
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TT is still offered by AMP and Advantage, and their Introducing Brokers. Crossland and Ironbeam, and their Introducing Brokers, have discontinued TT FIX.
Date Time Of Last Edit: 2014-04-17 17:12:57
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