Support Board
Date/Time: Sun, 09 Mar 2025 20:50:15 +0000
Limit orders executed immediately at random prices instead of set price.
View Count: 1323
| [2022-03-01 15:55:29] |
| Kenny Mercado - Posts: 7 |
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I placed a buy limit order at a certain price by right-clicking on the chart and it was executed immediately at a random price. I exited immediately. I opened up dom for chart and again placed sell order limit at a certain price and it executed at a random price. Something is seriously wrong with my platform. Can you look into this for me to see what's going on? I'm very concerned about sustaining additional losses because of this issue. Also, I switched to sim mode and again place a buy limit order using Dom at certain price, and the order was executed immediately.https://www.sierrachart.com/image.php?Image=1646151197313.png In sim mode, I placed bracket limit sell order at 14146.75 using DOM and before it could reach my target entry it executed at 14150.50 immediately upon clicking on DOM to set bracket order. The bracket order was for QTY of 9 but order was executed for QTY of 3. Also, the order was filled with incorrect QTY. Date Time Of Last Edit: 2022-03-01 16:25:47
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| [2022-03-01 18:36:23] |
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Most likely the order is being submitted with an order type different than you think you are using. Check the Order Type field in the Trade Activity Log for those orders: Trade Activity Log: Viewing Historical Trade Activity What is the Order Type? And then make sure you are configuring the Attached Orders and order quantity on the correct Trade Window. Refer to: Basic Trading and the Trade Window: Trade Window Settings Not Applying to Chart or Trading DOM (Trade Window Settings Not Applying to Chart or Trading DOM) And finally we do recommend using the Teton order routing service instead of CQG for much better/safer handling of bracket orders, and also risk management: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-01 18:38:04
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| [2022-03-01 19:15:40] |
| Kenny Mercado - Posts: 7 |
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The order types show as limit orders. The first order I place was executed as intended, worked fine. The 3rd order should have been a limit order but was executed as a market order. Could have been an error on my part. But remaining orders all were set up as limit order types and were executed before meeting the set bracket order price.
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| [2022-03-02 14:04:01] |
| Kenny Mercado - Posts: 7 |
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This is a platform issue. In simulation mode, in DOM when I click on a price should the buy/sell limit order be set to that price and execute once the market price reaches the set price? This is not the case with my orders. In sim mode on DOM, I place an order on MYM for 33360 by clicking on the square next to the price. The order was executed at 33347 See attached pictures. It shows Price 33360 then Average fill price of 33347. executed my price at the market price and not the price I clicked on in the DOM. This order, I place was a bracket order for QTY of 9. 6 were filled at 20ticks and 3 still opened. When I look at picture in trade orders I see only QTY of 3 and closed. Is this correct? Please help me with this issue. My platform is not working as intended. I've reached out to my broker and they said it's a platform issue they can not do anything about it. |
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| [2022-03-02 14:20:28] |
| 1+1=10 - Posts: 270 |
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Kenny, Fellow user here. I think you’re confused about how limit orders work. If you place a buy limit order at 33360 and the market price is 33347 then you’ve essentially placed a market order. Why? A buy limit order tells the exchange to fill the order at this price or better. For a buy, 33347 < 33360, meaning 33347 is a better price. Typically buy limit orders are placed below the current market price. If you’re trying to create a buy entry order that is above the current market price, then you’d use a buy stop order, which says when the market price is >= the buy stop price, then submit a buy market order. |
| [2022-03-03 23:03:11] |
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Let us know if any further help is needed here based upon the explanation given at post #5. And we think we have an explanation for this: , I place was a bracket order for QTY of 9. 6 were filled at 20ticks and 3 still opened.
Based upon the misunderstanding of how Limit orders work, 6 of the contracts must have immediately closed out from hitting either the Target or Stop. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-03 23:03:21
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