Support Board
Date/Time: Sun, 09 Mar 2025 14:03:49 +0000
Full CME Group
View Count: 598
| [2022-03-01 11:21:00] |
| User696827 - Posts: 15 |
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I just buy Full CME Group, how long i need to wait for for activation? And DOM does not work (not showing price),same whit charts, so should i wait for activation? |
| [2022-03-01 12:04:08] |
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It is immediate but you may need to restart Sierra Chart. If you have a further issue: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-01 12:20:00] |
| User696827 - Posts: 15 |
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Software version: 2362 64-bit | 2022-03-01 07:18:24.246 Primary Thread ID: 14832 | 2022-03-01 07:18:24.246 Usage end date: 2022-03-31 | 2022-03-01 07:18:24.246 Enabled for: Advanced Features 2. | 2022-03-01 07:18:24.246 Enabled for: Sierra Chart Historical Data Service. | 2022-03-01 07:18:24.246 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-03-01 07:18:24.246 Enabled for: Delayed Denali Exchange Data Feed. | 2022-03-01 07:18:24.246 Enabled for exchange2: CME (Trading Account Required) | 2022-03-01 07:18:24.246 Enabled for exchange2: CBOT (Trading Account Required) | 2022-03-01 07:18:24.246 Enabled for exchange2: COMEX (Trading Account Required) | 2022-03-01 07:18:24.246 Enabled for exchange2: NYMEX (Trading Account Required) | 2022-03-01 07:18:24.246 Enabled for exchange2: fairx_exchange.data | 2022-03-01 07:18:24.246 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-03-01 07:18:24.246 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-03-01 07:18:24.246 Custom symbol settings values: enabled | 2022-03-01 07:18:24.246 Chart Update Interval: 500 | 2022-03-01 07:18:24.246 Intraday Data Storage Time Unit: 0 | 2022-03-01 07:18:24.246 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2022-03-01 07:18:24.246 2022-03-01 12:18:24 Local computer time in UTC | 2022-03-01 07:18:24.246 2022-03-01 07:18:24 Local computer time in SC Time Zone | 2022-03-01 07:18:24.246 2022-03-01 12:16:13 Server time in UTC | 2022-03-01 07:18:24.246 Local computer UTC time and Server UTC time difference: 2 seconds. | 2022-03-01 07:18:24.246 Program path: C:\SierraChart\ | 2022-03-01 07:18:24.246 Data Files path: C:\SierraChart\Data\ | 2022-03-01 07:18:24.246 OS Version Number: 10.0 | 2022-03-01 07:18:24.246 Locale Setting: C | 2022-03-01 07:18:24.246 DLLs: UserContributedStudies_64.dll | 2022-03-01 07:18:24.246 Allowed protected custom studies: | 2022-03-01 07:18:24.246 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2022-03-01 07:18:29.092 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2022-03-01 07:18:29.093 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2022-03-01 07:18:29.093 DTC Client socket (1) | New receive buffer size: 5242880 | 2022-03-01 07:18:29.093 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2022-03-01 07:18:29.093 Rithmic Direct - DTC | Network connection to server complete. | 2022-03-01 07:18:29.217 Rithmic Direct - DTC | Starting socket receive thread. | 2022-03-01 07:18:29.217 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2022-03-01 07:18:29.217 Rithmic Direct - DTC | Sending logon request message. | 2022-03-01 07:18:29.217 Rithmic Direct - DTC | Received logon response. | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Server Name: . | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Successfully connected. | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Trading is supported. | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Order cancel and replace is supported. | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | OCO Orders supported. | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2022-03-01 07:18:29.580 Rithmic Direct - DTC | Connected to server complete. | 2022-03-01 07:18:29.580 Triggering next historical data download in queue. | 2022-03-01 07:18:29.580 Triggering next historical data download in queue. | 2022-03-01 07:18:29.580 Triggering next historical data download in queue. | 2022-03-01 07:18:29.580 Triggering next historical data download in queue. | 2022-03-01 07:18:29.580 No download requests in the queue to start downloads for. | 2022-03-01 07:18:29.600 No download requests in the queue to start downloads for. | 2022-03-01 07:18:29.601 No download requests in the queue to start downloads for. | 2022-03-01 07:18:29.601 No download requests in the queue to start downloads for. | 2022-03-01 07:18:29.601 Mapping GCJ2.COMEX to GCJ22. Service code: comex | 2022-03-01 07:18:29.601 Using symbol data fast lookup vector | 2022-03-01 07:18:29.601 | Starting real-time market data updates for: GCJ2.COMEX (GCJ22). ID: 1 Service code: comex | 2022-03-01 07:18:29.601 | Connecting to the server ds21.sierracharts.com. Port 443 | 2022-03-01 07:18:29.601 | Requesting security definition data for: GCJ2.COMEX (GCJ22). ID: 1 | 2022-03-01 07:18:29.601 Added historical Intraday data request for GCJ2.COMEX to the queue. | 2022-03-01 07:18:29.601 Intraday data recording state for symbol GCJ2.COMEX is set to download 'Pending'. | 2022-03-01 07:18:29.601 Triggering next historical data download in queue. | 2022-03-01 07:18:29.601 Delaying start of download for GCJ2.COMEX | 2022-03-01 07:18:29.601 Mapping 6BH2.CME to 6BH22. Service code: cme | 2022-03-01 07:18:29.602 | Starting real-time market data updates for: 6BH2.CME (6BH22). ID: 2 Service code: cme | 2022-03-01 07:18:29.602 | Requesting security definition data for: 6BH2.CME (6BH22). ID: 2 | 2022-03-01 07:18:29.602 Added historical Intraday data request for 6BH2.CME to the queue. | 2022-03-01 07:18:29.602 Intraday data recording state for symbol 6BH2.CME is set to download 'Pending'. | 2022-03-01 07:18:29.602 DTC Client socket (2) | Creating socket. | 2022-03-01 07:18:29.602 Triggering next historical data download in queue. | 2022-03-01 07:18:29.602 DTC Client socket (2) | New receive buffer size: 5242880 | 2022-03-01 07:18:29.602 DTC Client socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-01 07:18:29.602 Mapping ZNM2.CBOT to ZNM22. Service code: cbot | 2022-03-01 07:18:29.602 | Starting real-time market data updates for: ZNM2.CBOT (ZNM22). ID: 3 Service code: cbot | 2022-03-01 07:18:29.602 | Requesting security definition data for: ZNM2.CBOT (ZNM22). ID: 3 | 2022-03-01 07:18:29.602 Added historical Intraday data request for ZNM2.CBOT to the queue. | 2022-03-01 07:18:29.602 Intraday data recording state for symbol ZNM2.CBOT is set to download 'Pending'. | 2022-03-01 07:18:29.602 Triggering next historical data download in queue. | 2022-03-01 07:18:29.602 Mapping BTCG2.CME to BTCG22. Service code: cme | 2022-03-01 07:18:29.602 | Starting real-time market data updates for: BTCG2.CME (BTCG22). ID: 4 Service code: cme | 2022-03-01 07:18:29.602 | Requesting security definition data for: BTCG2.CME (BTCG22). ID: 4 | 2022-03-01 07:18:29.602 Added historical Intraday data request for BTCG2.CME to the queue. | 2022-03-01 07:18:29.602 Intraday data recording state for symbol BTCG2.CME is set to download 'Pending'. | 2022-03-01 07:18:29.602 Triggering next historical data download in queue. | 2022-03-01 07:18:29.602 Mapping ESH2.CME to ESH22. Service code: cme | 2022-03-01 07:18:29.602 | Starting real-time market data updates for: ESH2.CME (ESH22). ID: 5 Service code: cme | 2022-03-01 07:18:29.603 | Requesting security definition data for: ESH2.CME (ESH22). ID: 5 | 2022-03-01 07:18:29.603 Added historical Intraday data request for ESH2.CME to the queue. | 2022-03-01 07:18:29.603 Intraday data recording state for symbol ESH2.CME is set to download 'Pending'. | 2022-03-01 07:18:29.603 Triggering next historical data download in queue. | 2022-03-01 07:18:29.603 Mapping CLJ2.NYMEX to CLJ22. Service code: nymex | 2022-03-01 07:18:29.710 | Starting real-time market data updates for: CLJ2.NYMEX (CLJ22). ID: 6 Service code: nymex | 2022-03-01 07:18:29.710 | Requesting security definition data for: CLJ2.NYMEX (CLJ22). ID: 6 | 2022-03-01 07:18:29.710 Added historical Intraday data request for CLJ2.NYMEX to the queue. | 2022-03-01 07:18:29.710 Intraday data recording state for symbol CLJ2.NYMEX is set to download 'Pending'. | 2022-03-01 07:18:29.710 Triggering next historical data download in queue. | 2022-03-01 07:18:29.710 Mapping BTCZ1.CME to BTCZ21. Service code: cme | 2022-03-01 07:18:29.710 | Starting real-time market data updates for: BTCZ1.CME (BTCZ21). ID: 7 Service code: cme | 2022-03-01 07:18:29.710 | Requesting security definition data for: BTCZ1.CME (BTCZ21). ID: 7 | 2022-03-01 07:18:29.710 | Network connection to server complete. | 2022-03-01 07:18:29.726 | Starting socket receive thread. | 2022-03-01 07:18:29.726 | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-01 07:18:29.727 Mapping ESZ1.CME to ESZ21. Service code: cme | 2022-03-01 07:18:29.727 | Starting real-time market data updates for: ESZ1.CME (ESZ21). ID: 8 Service code: cme | 2022-03-01 07:18:29.727 | Requesting security definition data for: ESZ1.CME (ESZ21). ID: 8 | 2022-03-01 07:18:29.727 Added historical Intraday data request for ESZ1.CME to the queue. | 2022-03-01 07:18:29.727 Intraday data recording state for symbol ESZ1.CME is set to download 'Pending'. | 2022-03-01 07:18:29.727 Triggering next historical data download in queue. | 2022-03-01 07:18:29.727 Mapping BTCF2.CME to BTCF22. Service code: cme | 2022-03-01 07:18:29.728 | Starting real-time market data updates for: BTCF2.CME (BTCF22). ID: 9 Service code: cme | 2022-03-01 07:18:29.728 | Requesting security definition data for: BTCF2.CME (BTCF22). ID: 9 | 2022-03-01 07:18:29.728 | Setting DTC encoding to Binary VLS | 2022-03-01 07:18:29.862 | Sending logon request message. | 2022-03-01 07:18:29.862 Requesting market depth updates for: ESH2.CME if supported. | 2022-03-01 07:18:29.978 Separate subscription for market depth updates not supported. ESH2.CME | 2022-03-01 07:18:29.978 Mapping CLM1.NYMEX to CLM21. Service code: nymex | 2022-03-01 07:18:30.275 | Starting real-time market data updates for: CLM1.NYMEX (CLM21). ID: 10 Service code: nymex | 2022-03-01 07:18:30.275 | Requesting security definition data for: CLM1.NYMEX (CLM21). ID: 10 | 2022-03-01 07:18:30.276 Mapping CLQ1.NYMEX to CLQ21. Service code: nymex | 2022-03-01 07:18:30.276 | Starting real-time market data updates for: CLQ1.NYMEX (CLQ21). ID: 11 Service code: nymex | 2022-03-01 07:18:30.276 | Requesting security definition data for: CLQ1.NYMEX (CLQ21). ID: 11 | 2022-03-01 07:18:30.276 Mapping CLU1.NYMEX to CLU21. Service code: nymex | 2022-03-01 07:18:30.276 | Starting real-time market data updates for: CLU1.NYMEX (CLU21). ID: 12 Service code: nymex | 2022-03-01 07:18:30.276 | Requesting security definition data for: CLU1.NYMEX (CLU21). ID: 12 | 2022-03-01 07:18:30.276 Mapping ESM1.CME to ESM21. Service code: cme | 2022-03-01 07:18:30.276 | Starting real-time market data updates for: ESM1.CME (ESM21). ID: 13 Service code: cme | 2022-03-01 07:18:30.276 | Requesting security definition data for: ESM1.CME (ESM21). ID: 13 | 2022-03-01 07:18:30.276 Mapping ZNZ1.CBOT to ZNZ21. Service code: cbot | 2022-03-01 07:18:30.305 | Starting real-time market data updates for: ZNZ1.CBOT (ZNZ21). ID: 14 Service code: cbot | 2022-03-01 07:18:30.305 | Requesting security definition data for: ZNZ1.CBOT (ZNZ21). ID: 14 | 2022-03-01 07:18:30.305 Mapping ZNU0.CBOT to ZNU20. Service code: cbot | 2022-03-01 07:18:30.305 | Starting real-time market data updates for: ZNU0.CBOT (ZNU20). ID: 15 Service code: cbot | 2022-03-01 07:18:30.306 | Requesting security definition data for: ZNU0.CBOT (ZNU20). ID: 15 | 2022-03-01 07:18:30.306 Mapping ZNZ0.CBOT to ZNZ20. Service code: cbot | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: ZNZ0.CBOT (ZNZ20). ID: 16 Service code: cbot | 2022-03-01 07:18:30.306 | Requesting security definition data for: ZNZ0.CBOT (ZNZ20). ID: 16 | 2022-03-01 07:18:30.306 Mapping ESM2.CME to ESM22. Service code: cme | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: ESM2.CME (ESM22). ID: 17 Service code: cme | 2022-03-01 07:18:30.306 | Requesting security definition data for: ESM2.CME (ESM22). ID: 17 | 2022-03-01 07:18:30.306 Mapping CLZ1.NYMEX to CLZ21. Service code: nymex | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: CLZ1.NYMEX (CLZ21). ID: 18 Service code: nymex | 2022-03-01 07:18:30.306 | Requesting security definition data for: CLZ1.NYMEX (CLZ21). ID: 18 | 2022-03-01 07:18:30.306 Mapping CLF2.NYMEX to CLF22. Service code: nymex | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: CLF2.NYMEX (CLF22). ID: 19 Service code: nymex | 2022-03-01 07:18:30.306 | Requesting security definition data for: CLF2.NYMEX (CLF22). ID: 19 | 2022-03-01 07:18:30.306 Mapping CLG2.NYMEX to CLG22. Service code: nymex | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: CLG2.NYMEX (CLG22). ID: 20 Service code: nymex | 2022-03-01 07:18:30.306 | Requesting security definition data for: CLG2.NYMEX (CLG22). ID: 20 | 2022-03-01 07:18:30.306 Mapping 6BZ1.CME to 6BZ21. Service code: cme | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: 6BZ1.CME (6BZ21). ID: 21 Service code: cme | 2022-03-01 07:18:30.306 | Requesting security definition data for: 6BZ1.CME (6BZ21). ID: 21 | 2022-03-01 07:18:30.306 Mapping GCZ1.COMEX to GCZ21. Service code: comex | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: GCZ1.COMEX (GCZ21). ID: 22 Service code: comex | 2022-03-01 07:18:30.306 | Requesting security definition data for: GCZ1.COMEX (GCZ21). ID: 22 | 2022-03-01 07:18:30.306 Mapping GCG2.COMEX to GCG22. Service code: comex | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: GCG2.COMEX (GCG22). ID: 23 Service code: comex | 2022-03-01 07:18:30.306 | Requesting security definition data for: GCG2.COMEX (GCG22). ID: 23 | 2022-03-01 07:18:30.306 Mapping BTCX1.CME to BTCX21. Service code: cme | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: BTCX1.CME (BTCX21). ID: 24 Service code: cme | 2022-03-01 07:18:30.306 | Requesting security definition data for: BTCX1.CME (BTCX21). ID: 24 | 2022-03-01 07:18:30.306 Mapping BTCV1.CME to BTCV21. Service code: cme | 2022-03-01 07:18:30.306 | Starting real-time market data updates for: BTCV1.CME (BTCV21). ID: 25 Service code: cme | 2022-03-01 07:18:30.306 | Requesting security definition data for: BTCV1.CME (BTCV21). ID: 25 | 2022-03-01 07:18:30.306 | Received logon response. | 2022-03-01 07:18:30.633 | Server Name: RealTime Server. | 2022-03-01 07:18:30.633 | Server protocol version: 8. Client protocol version: 8 | 2022-03-01 07:18:30.633 | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-03-01 07:18:30.633 | Waiting for socket receive thread to end | 2022-03-01 07:18:30.633 DTC Client socket (2) | CloseSocket call. | 2022-03-01 07:18:30.634 | Disconnected from the server. | 2022-03-01 07:18:30.634 | Data feed disconnected. Will reconnect in 30 seconds. | 2022-03-01 07:18:30.634 DTC Client socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:18:30.634 DTC Client socket (2) | Socket gracefully closed by remote side. | 2022-03-01 07:18:30.754 DTC Client socket (2) | Closed. | 2022-03-01 07:18:30.754 Requesting market depth updates for: 6BH2.CME if supported. | 2022-03-01 07:18:34.570 Separate subscription for market depth updates not supported. 6BH2.CME | 2022-03-01 07:18:34.570 Requesting market depth updates for: BTCG2.CME if supported. | 2022-03-01 07:18:34.570 Separate subscription for market depth updates not supported. BTCG2.CME | 2022-03-01 07:18:34.570 Requesting market depth updates for: CLJ2.NYMEX if supported. | 2022-03-01 07:18:34.570 Separate subscription for market depth updates not supported. CLJ2.NYMEX | 2022-03-01 07:18:34.570 Requesting market depth updates for: GCJ2.COMEX if supported. | 2022-03-01 07:18:34.570 Separate subscription for market depth updates not supported. GCJ2.COMEX | 2022-03-01 07:18:34.570 Requesting market depth updates for: ZNM2.CBOT if supported. | 2022-03-01 07:18:34.570 Separate subscription for market depth updates not supported. ZNM2.CBOT | 2022-03-01 07:18:34.570 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. | 2022-03-01 07:18:59.088 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 32768 | 2022-03-01 07:18:59.089 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 38.79.0.89. | 2022-03-01 07:18:59.089 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. | 2022-03-01 07:18:59.534 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | CloseSocket call. | 2022-03-01 07:18:59.534 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2022-03-01 07:18:59.535 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (2) | Closed. | 2022-03-01 07:18:59.535 HD Request # 18 | Downloading Intraday chart data for GCJ2.COMEX to the file GCJ2.COMEX.scid. Service: comex | 2022-03-01 07:19:00.041 HD Request # 18 | Download start date-time: 2022-03-01 07:16:52.000000. File last date-time: 2022-03-01 07:16:52.405002 | 2022-03-01 07:19:00.042 HD Request # 18 | Using server: ds21.sierracharts.com port 10150 | 2022-03-01 07:19:00.042 Socket (2) | Creating socket. | 2022-03-01 07:19:00.042 Socket (2) | New receive buffer size: 5242880 | 2022-03-01 07:19:00.042 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-01 07:19:00.042 HD Request # 18 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:00.300 HD Request # 18 | Sending historical data logon request message. | 2022-03-01 07:19:00.300 | Connecting to the server ds6-2.sierracharts.com. Port 443 | 2022-03-01 07:19:00.632 DTC Client socket (3) | Creating socket. | 2022-03-01 07:19:00.632 DTC Client socket (3) | New receive buffer size: 5242880 | 2022-03-01 07:19:00.633 DTC Client socket (3) | Connecting to IP: 51.195.180.15. | 2022-03-01 07:19:00.633 | Network connection to server complete. | 2022-03-01 07:19:00.668 | Starting socket receive thread. | 2022-03-01 07:19:00.668 | Sending encoding request to server: Binary VLS. Compression: standard | 2022-03-01 07:19:00.668 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:00.708 | Sending logon request message. | 2022-03-01 07:19:00.708 HD Request # 18 | Requesting Intraday data. Start date-time: 2022-03-01 07:16:52. Record interval: 0. Symbol: GCJ22 | 2022-03-01 07:19:00.872 HD Request # 18 | Decompressing data. | 2022-03-01 07:19:00.992 HD Request # 18 | Receiving Intraday data for GCJ2.COMEX starting at 2022-03-01 07:16:52.015000 | 2022-03-01 07:19:00.993 Socket (2) | CloseSocket call. | 2022-03-01 07:19:00.993 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:00.993 Historical data download thread signaled to stop. | 2022-03-01 07:19:00.993 HD Request # 18 | Timestamp of first Intraday data file record written: 2022-03-01 07:16:53.344000 | 2022-03-01 07:19:00.993 HD Request # 18 | Received 201 Intraday data records from 2022-03-01 07:16:52.015000 to 2022-03-01 07:18:56.498000 (2.1 minutes) and wrote 197 records for GCJ2.COMEX | 2022-03-01 07:19:00.993 HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2022-03-01 12:18:56.498000 | 2022-03-01 07:19:00.996 HD Request # 18 | Completion time: 0s | 2022-03-01 07:19:00.996 HD Request # 18 | Intraday data download complete for GCJ2.COMEX. Unique request ID: 18 | 2022-03-01 07:19:00.996 Removing historical data download ID 18. | 2022-03-01 07:19:00.996 Real-time Intraday chart data file updates started for GCJ2.COMEX | 2022-03-01 07:19:00.996 Intraday chart data file opened for GCJ2.COMEX | 2022-03-01 07:19:00.996 HD Request # 18 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:00.996 Triggering next historical data download in queue. | 2022-03-01 07:19:00.996 HD Request # 19 | Downloading Intraday chart data for 6BH2.CME to the file 6BH2.CME.scid. Service: cme | 2022-03-01 07:19:00.996 HD Request # 19 | Download start date-time: 2022-03-01 07:16:50.000000. File last date-time: 2022-03-01 07:16:50.102003 | 2022-03-01 07:19:00.997 HD Request # 19 | Using server: ds23.sierracharts.com port 10149 | 2022-03-01 07:19:00.997 Socket (4) | Creating socket. | 2022-03-01 07:19:00.997 Socket (4) | New receive buffer size: 5242880 | 2022-03-01 07:19:00.997 Socket (4) | Connecting to IP: 216.1.90.130. | 2022-03-01 07:19:00.997 Socket (2) | Socket gracefully closed by remote side. | 2022-03-01 07:19:01.116 Socket (2) | Closed. | 2022-03-01 07:19:01.116 | Received logon response. | 2022-03-01 07:19:01.147 | Server Name: RealTime Server. | 2022-03-01 07:19:01.147 | Server protocol version: 8. Client protocol version: 8 | 2022-03-01 07:19:01.147 | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-03-01 07:19:01.147 | Waiting for socket receive thread to end | 2022-03-01 07:19:01.147 DTC Client socket (3) | CloseSocket call. | 2022-03-01 07:19:01.147 | Disconnected from the server. | 2022-03-01 07:19:01.147 | Data feed disconnected. Will reconnect in 30 seconds. | 2022-03-01 07:19:01.147 DTC Client socket (3) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:01.148 DTC Client socket (3) | Socket gracefully closed by remote side. | 2022-03-01 07:19:01.184 DTC Client socket (3) | Closed. | 2022-03-01 07:19:01.185 HD Request # 19 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:01.259 HD Request # 19 | Sending historical data logon request message. | 2022-03-01 07:19:01.259 HD Request # 19 | Requesting Intraday data. Start date-time: 2022-03-01 07:16:50. Record interval: 0. Symbol: 6BH22 | 2022-03-01 07:19:01.837 HD Request # 19 | Decompressing data. | 2022-03-01 07:19:01.954 HD Request # 19 | Receiving Intraday data for 6BH2.CME starting at 2022-03-01 07:16:50.102000 | 2022-03-01 07:19:01.954 Socket (4) | CloseSocket call. | 2022-03-01 07:19:01.955 Historical data download thread signaled to stop. | 2022-03-01 07:19:01.955 Socket (4) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:01.955 HD Request # 19 | Timestamp of first Intraday data file record written: 2022-03-01 07:17:03.434000 | 2022-03-01 07:19:01.955 HD Request # 19 | Received 78 Intraday data records from 2022-03-01 07:16:50.102000 to 2022-03-01 07:18:52.692000 (2.0 minutes) and wrote 74 records for 6BH2.CME | 2022-03-01 07:19:01.955 HD Request # 19 | Add time&sales data | Remembered last file record date-time: 2022-03-01 12:18:52.692000 | 2022-03-01 07:19:01.961 HD Request # 19 | Completion time: 1s | 2022-03-01 07:19:01.961 HD Request # 19 | Intraday data download complete for 6BH2.CME. Unique request ID: 19 | 2022-03-01 07:19:01.961 Removing historical data download ID 19. | 2022-03-01 07:19:01.961 Real-time Intraday chart data file updates started for 6BH2.CME | 2022-03-01 07:19:01.961 Intraday chart data file opened for 6BH2.CME | 2022-03-01 07:19:01.961 HD Request # 19 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:01.961 Triggering next historical data download in queue. | 2022-03-01 07:19:01.961 HD Request # 20 | Downloading Intraday chart data for ZNM2.CBOT to the file ZNM2.CBOT.scid. Service: cbot | 2022-03-01 07:19:01.961 HD Request # 20 | Download start date-time: 2022-03-01 07:16:54.000000. File last date-time: 2022-03-01 07:16:54.198000 | 2022-03-01 07:19:01.961 HD Request # 20 | Using server: ds21.sierracharts.com port 10150 | 2022-03-01 07:19:01.961 Socket (2) | Creating socket. | 2022-03-01 07:19:01.961 Socket (2) | New receive buffer size: 5242880 | 2022-03-01 07:19:01.961 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-01 07:19:01.961 Socket (4) | Socket gracefully closed by remote side. | 2022-03-01 07:19:02.076 Socket (4) | Closed. | 2022-03-01 07:19:02.076 HD Request # 20 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:02.216 HD Request # 20 | Sending historical data logon request message. | 2022-03-01 07:19:02.216 HD Request # 20 | Requesting Intraday data. Start date-time: 2022-03-01 07:16:54. Record interval: 0. Symbol: ZNM22 | 2022-03-01 07:19:02.336 HD Request # 20 | Decompressing data. | 2022-03-01 07:19:02.455 HD Request # 20 | Receiving Intraday data for ZNM2.CBOT starting at 2022-03-01 07:16:54.146000 | 2022-03-01 07:19:02.571 Socket (2) | CloseSocket call. | 2022-03-01 07:19:02.571 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:02.571 Historical data download thread signaled to stop. | 2022-03-01 07:19:02.571 HD Request # 20 | Timestamp of first Intraday data file record written: 2022-03-01 07:16:57.404000 | 2022-03-01 07:19:02.571 HD Request # 20 | Received 1904 Intraday data records from 2022-03-01 07:16:54.146000 to 2022-03-01 07:18:56.346003 (2.0 minutes) and wrote 1894 records for ZNM2.CBOT | 2022-03-01 07:19:02.571 HD Request # 20 | Add time&sales data | Remembered last file record date-time: 2022-03-01 12:18:56.346003 | 2022-03-01 07:19:02.574 HD Request # 20 | Completion time: 1s | 2022-03-01 07:19:02.574 HD Request # 20 | Intraday data download complete for ZNM2.CBOT. Unique request ID: 20 | 2022-03-01 07:19:02.574 Removing historical data download ID 20. | 2022-03-01 07:19:02.574 Real-time Intraday chart data file updates started for ZNM2.CBOT | 2022-03-01 07:19:02.574 Intraday chart data file opened for ZNM2.CBOT | 2022-03-01 07:19:02.574 HD Request # 20 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:02.574 Triggering next historical data download in queue. | 2022-03-01 07:19:02.574 HD Request # 21 | Downloading Intraday chart data for BTCG2.CME to the file BTCG2.CME.scid. Service: cme | 2022-03-01 07:19:02.574 HD Request # 21 | Download start date-time: 2022-02-25 10:59:48.000000. File last date-time: 2022-02-25 10:59:48.601000 | 2022-03-01 07:19:02.575 HD Request # 21 | Using server: ds23.sierracharts.com port 10149 | 2022-03-01 07:19:02.575 Socket (3) | Creating socket. | 2022-03-01 07:19:02.575 Socket (3) | New receive buffer size: 5242880 | 2022-03-01 07:19:02.575 Socket (3) | Connecting to IP: 216.1.90.130. | 2022-03-01 07:19:02.575 Socket (2) | Socket gracefully closed by remote side. | 2022-03-01 07:19:02.697 Socket (2) | Closed. | 2022-03-01 07:19:02.697 HD Request # 21 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:02.847 HD Request # 21 | Sending historical data logon request message. | 2022-03-01 07:19:02.847 HD Request # 21 | Requesting Intraday data. Start date-time: 2022-02-25 10:59:48. Record interval: 0. Symbol: BTCG22 | 2022-03-01 07:19:02.964 HD Request # 21 | Decompressing data. | 2022-03-01 07:19:03.082 HD Request # 21 | Receiving Intraday data for BTCG2.CME starting at 2022-02-25 10:59:48.601000 | 2022-03-01 07:19:03.082 Socket (3) | CloseSocket call. | 2022-03-01 07:19:03.082 Historical data download thread signaled to stop. | 2022-03-01 07:19:03.082 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:03.082 HD Request # 21 | Received 1 Intraday data record from 2022-02-25 10:59:48.601000 to 2022-02-25 10:59:48.601000 (0.0 seconds) and wrote 0 records for BTCG2.CME | 2022-03-01 07:19:03.082 HD Request # 21 | Add time&sales data | Remembered last file record date-time: 2022-02-25 15:59:48.601000 | 2022-03-01 07:19:03.082 HD Request # 21 | Completion time: 1s | 2022-03-01 07:19:03.082 HD Request # 21 | Intraday data download complete for BTCG2.CME. Unique request ID: 21 | 2022-03-01 07:19:03.082 Removing historical data download ID 21. | 2022-03-01 07:19:03.082 Real-time Intraday chart data file updates started for BTCG2.CME | 2022-03-01 07:19:03.082 Intraday chart data file opened for BTCG2.CME | 2022-03-01 07:19:03.082 HD Request # 21 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:03.083 Triggering next historical data download in queue. | 2022-03-01 07:19:03.083 HD Request # 22 | Downloading Intraday chart data for ESH2.CME to the file ESH2.CME.scid. Service: cme | 2022-03-01 07:19:03.083 HD Request # 22 | Download start date-time: 2022-03-01 07:16:53.000000. File last date-time: 2022-03-01 07:16:53.892009 | 2022-03-01 07:19:03.083 HD Request # 22 | Using server: ds21.sierracharts.com port 10150 | 2022-03-01 07:19:03.083 Socket (2) | Creating socket. | 2022-03-01 07:19:03.083 Socket (2) | New receive buffer size: 5242880 | 2022-03-01 07:19:03.083 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-01 07:19:03.083 Socket (3) | Socket gracefully closed by remote side. | 2022-03-01 07:19:03.215 Socket (3) | Closed. | 2022-03-01 07:19:03.215 HD Request # 22 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:03.338 HD Request # 22 | Sending historical data logon request message. | 2022-03-01 07:19:03.338 HD Request # 22 | Requesting Intraday data. Start date-time: 2022-03-01 07:16:53. Record interval: 0. Symbol: ESH22 | 2022-03-01 07:19:03.462 HD Request # 22 | Decompressing data. | 2022-03-01 07:19:03.584 HD Request # 22 | Receiving Intraday data for ESH2.CME starting at 2022-03-01 07:16:53.881000 | 2022-03-01 07:19:03.590 Socket (2) | CloseSocket call. | 2022-03-01 07:19:03.593 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:03.593 Historical data download thread signaled to stop. | 2022-03-01 07:19:03.593 HD Request # 22 | Timestamp of first Intraday data file record written: 2022-03-01 07:16:55.498000 | 2022-03-01 07:19:03.593 HD Request # 22 | Received 858 Intraday data records from 2022-03-01 07:16:53.881000 to 2022-03-01 07:18:59.559008 (2.1 minutes) and wrote 847 records for ESH2.CME | 2022-03-01 07:19:03.593 HD Request # 22 | Add time&sales data | Remembered last file record date-time: 2022-03-01 12:18:59.559008 | 2022-03-01 07:19:03.601 HD Request # 22 | Completion time: 0s | 2022-03-01 07:19:03.601 HD Request # 22 | Intraday data download complete for ESH2.CME. Unique request ID: 22 | 2022-03-01 07:19:03.601 Removing historical data download ID 22. | 2022-03-01 07:19:03.601 Real-time Intraday chart data file updates started for ESH2.CME | 2022-03-01 07:19:03.601 Intraday chart data file opened for ESH2.CME | 2022-03-01 07:19:03.601 HD Request # 22 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:03.601 Triggering next historical data download in queue. | 2022-03-01 07:19:03.601 HD Request # 23 | Downloading Intraday chart data for CLJ2.NYMEX to the file CLJ2.NYMEX.scid. Service: nymex | 2022-03-01 07:19:03.601 HD Request # 23 | Download start date-time: 2022-03-01 07:16:51.000000. File last date-time: 2022-03-01 07:16:51.181000 | 2022-03-01 07:19:03.601 HD Request # 23 | Using server: ds23.sierracharts.com port 10149 | 2022-03-01 07:19:03.601 Socket (3) | Creating socket. | 2022-03-01 07:19:03.601 Socket (3) | New receive buffer size: 5242880 | 2022-03-01 07:19:03.601 Socket (3) | Connecting to IP: 216.1.90.130. | 2022-03-01 07:19:03.601 Socket (2) | Socket gracefully closed by remote side. | 2022-03-01 07:19:03.714 Socket (2) | Closed. | 2022-03-01 07:19:03.714 HD Request # 23 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:03.870 HD Request # 23 | Sending historical data logon request message. | 2022-03-01 07:19:03.870 HD Request # 23 | Requesting Intraday data. Start date-time: 2022-03-01 07:16:51. Record interval: 0. Symbol: CLJ22 | 2022-03-01 07:19:03.989 HD Request # 23 | Decompressing data. | 2022-03-01 07:19:04.106 HD Request # 23 | Receiving Intraday data for CLJ2.NYMEX starting at 2022-03-01 07:16:51.118000 | 2022-03-01 07:19:04.112 Socket (3) | CloseSocket call. | 2022-03-01 07:19:04.113 Historical data download thread signaled to stop. | 2022-03-01 07:19:04.114 Socket (3) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:04.114 HD Request # 23 | Timestamp of first Intraday data file record written: 2022-03-01 07:16:54.081000 | 2022-03-01 07:19:04.114 HD Request # 23 | Received 657 Intraday data records from 2022-03-01 07:16:51.118000 to 2022-03-01 07:19:00.338000 (2.2 minutes) and wrote 646 records for CLJ2.NYMEX | 2022-03-01 07:19:04.114 HD Request # 23 | Add time&sales data | Remembered last file record date-time: 2022-03-01 12:19:00.338000 | 2022-03-01 07:19:04.121 HD Request # 23 | Completion time: 1s | 2022-03-01 07:19:04.121 HD Request # 23 | Intraday data download complete for CLJ2.NYMEX. Unique request ID: 23 | 2022-03-01 07:19:04.121 Removing historical data download ID 23. | 2022-03-01 07:19:04.121 Real-time Intraday chart data file updates started for CLJ2.NYMEX | 2022-03-01 07:19:04.121 Intraday chart data file opened for CLJ2.NYMEX | 2022-03-01 07:19:04.121 HD Request # 23 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:04.121 Triggering next historical data download in queue. | 2022-03-01 07:19:04.121 HD Request # 24 | Downloading Intraday chart data for ESZ1.CME to the file ESZ1.CME.scid. Service: cme | 2022-03-01 07:19:04.121 HD Request # 24 | Download start date-time: 2021-12-17 09:29:58.000000. File last date-time: 2021-12-17 09:29:58.216000 | 2022-03-01 07:19:04.121 HD Request # 24 | Using server: ds21.sierracharts.com port 10150 | 2022-03-01 07:19:04.121 Socket (2) | Creating socket. | 2022-03-01 07:19:04.121 Socket (2) | New receive buffer size: 5242880 | 2022-03-01 07:19:04.121 Socket (2) | Connecting to IP: 216.1.90.129. | 2022-03-01 07:19:04.121 Socket (3) | Socket gracefully closed by remote side. | 2022-03-01 07:19:04.234 Socket (3) | Closed. | 2022-03-01 07:19:04.235 HD Request # 24 | Setting DTC encoding to Binary VLS | 2022-03-01 07:19:04.368 HD Request # 24 | Sending historical data logon request message. | 2022-03-01 07:19:04.368 HD Request # 24 | Requesting Intraday data. Start date-time: 2021-12-17 09:29:58. Record interval: 0. Symbol: ESZ21 | 2022-03-01 07:19:04.488 HD Request # 24 | Decompressing data. | 2022-03-01 07:19:04.608 HD Request # 24 | Receiving Intraday data for ESZ1.CME starting at 2021-12-17 09:29:58.216000 | 2022-03-01 07:19:04.608 Socket (2) | CloseSocket call. | 2022-03-01 07:19:04.608 Historical data download thread signaled to stop. | 2022-03-01 07:19:04.609 HD Request # 24 | Received 1 Intraday data record from 2021-12-17 09:29:58.216000 to 2021-12-17 09:29:58.216000 (0.0 seconds) and wrote 0 records for ESZ1.CME | 2022-03-01 07:19:04.609 Socket (2) | Shutdown started. Waiting for graceful close. | 2022-03-01 07:19:04.609 HD Request # 24 | Add time&sales data | Remembered last file record date-time: 2021-12-17 14:29:58.216000 | 2022-03-01 07:19:04.609 HD Request # 24 | Completion time: 0s | 2022-03-01 07:19:04.609 HD Request # 24 | Intraday data download complete for ESZ1.CME. Unique request ID: 24 | 2022-03-01 07:19:04.609 Removing historical data download ID 24. | 2022-03-01 07:19:04.609 Real-time Intraday chart data file updates started for ESZ1.CME | 2022-03-01 07:19:04.609 Intraday chart data file opened for ESZ1.CME | 2022-03-01 07:19:04.609 HD Request # 24 | Enabling Intraday chart updating for symbol. | 2022-03-01 07:19:04.609 Triggering next historical data download in queue. | 2022-03-01 07:19:04.609 No download requests in the queue to start downloads for. | 2022-03-01 07:19:04.609 Socket (2) | Socket gracefully closed by remote side. | 2022-03-01 07:19:04.748 Socket (2) | Closed. | 2022-03-01 07:19:04.748 |
| [2022-03-01 12:23:46] |
| User696827 - Posts: 15 |
|
so I have a problem with ever symbols of the chart, the price does not move at all, and the DOM does not show the order or current price at all |
 Screenshot (88).png / V - Attached On 2022-03-01 12:23:37 UTC - Size: 850.64 KB - 146 views |
| [2022-03-01 13:19:51] |
| |
|
This is the problem: | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2022-03-01 07:19:01.147 You have another connection to the data feed from another computer. Refer to:Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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