Support Board
Date/Time: Tue, 26 Nov 2024 11:35:58 +0000
Cancel additional service and using credit for Sierra usage time
View Count: 1215
| [2014-04-16 20:39:34] |
| Bango - Posts: 76 |
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Hello, probably I will cancel my subscription for additional services. In that case is it feasible to convert remaining credit into Sierra usage time? What can I do? Thanks |
| [2014-04-17 00:51:09] |
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Yes. Let us know what you would like us to do for your account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-29 15:29:37] |
| Bango - Posts: 76 |
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I just deactivated additional services for my account. So I'd like to convert my additional service balance into Sierra Chart usage time. Thanks in advance. |
| [2014-04-29 16:53:36] |
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Go to this page: https://www.sierrachart.com/usercp.php?page=SCUsageTimePayments Choose the Sierra Chart Service Package and the number of months you want to pay for and click on the Purchase button in the "Pay From Additional Services Balance " frame. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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