Support Board
Date/Time: Sun, 09 Mar 2025 14:04:41 +0000
Delayed data. Error message need connect to live trading account, which I am connected
View Count: 517
| [2022-02-25 03:12:38] |
| User437526 - Posts: 5 |
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I keep getting the error message that I need to connect once a month to a live trading account to get reduced CME rates. I also now have 10 minute delayed charts. I assume these are related. I re-verified my account with Amp on Sierra Charts and I have Denali. I don't even understand why this popped up all the sudden. I haven't changed anything in months. Thanks. |
| [2022-02-25 12:27:03] |
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We do not know why there is an issue with the functionality here: https://www.sierrachart.com/UserControlPanel.php?page=AMPTradingAccountVerification It connects to an AMP system and that is not always working properly on the AMP side. So we cannot rely on it any longer. Instead manually connect to your trading account. AMP uses CQG, so follow through the CQG instructions here: CQG Trading Platform Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-25 12:28:51
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