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Date/Time: Sun, 09 Mar 2025 13:58:16 +0000



DOM and Market depth not working

View Count: 786

[2022-02-24 12:40:52]
Yemo - Posts: 3
Hi there!

I trade mainly forex and I was customizing my charts yesterday when I noticed that after opening my DOM there was no Depth of market present.
Well to be precise, the DOM was moving up and down but didn't show orders inside the buy and sell columns.

I was wondering if maybe you could help me figure out what may be the cause of this.

Best regards,
[2022-02-24 14:24:46]
Sierra Chart Engineering - Posts: 104368
Tell us the symbol of the Chart or Trading DOM.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-24 18:43:32]
Yemo - Posts: 3
I've Tried all the forex pairs (majors, minors as well as exotics) but none of them work on the DOM
imagedom not w.png / V - Attached On 2022-02-24 18:39:56 UTC - Size: 55.21 KB - 166 views
imageDepth of Market not w.png / V - Attached On 2022-02-24 18:41:51 UTC - Size: 7.54 KB - 165 views
Attachment Deleted.
[2022-02-24 18:53:06]
John - SC Support - Posts: 38516
There is not Market Depth data included with the Forex data. Refer to the information here:
Sierra Chart Real Time and Historical Forex and CFD Data Service: What is Included
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-24 19:07:04]
Yemo - Posts: 3
Oke. I read it thoroughly.

Thank you for the service
[2022-02-24 22:19:36]
Sierra Chart Engineering - Posts: 104368
You need to use Forex Futures for market depth data. You can get those with the Delayed Exchange Data Feed:
Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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