Support Board
Date/Time: Sun, 09 Mar 2025 13:39:30 +0000
No historical Depth info on newer versions of Sierra.
View Count: 513
| [2022-02-23 09:25:55] |
| User963483 - Posts: 22 |
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So I updated to "current version" and noticed on my number bars all the info was "zerod or averaged out". Depth is only shown for the current min and from when I opened Sierra. I did a "delete all and download" and it didn't fix things. I rolled back to my older version it works correctly. I have attached two screen shots. Any ideas if this is a bug in the newer versions or do I have to do something? Thanks. |
 Latest.jpg / V - Attached On 2022-02-23 09:24:38 UTC - Size: 43.24 KB - 148 views Oldversion.jpg / V - Attached On 2022-02-23 09:24:42 UTC - Size: 57.35 KB - 147 views |
| [2022-02-23 10:02:29] |
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We see you are using CQG. Therefore, refer to: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2351 If this is for CME symbol, then activate that exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Also you are not referring to market depth data but historical bid volume and ask volume. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-23 10:03:24
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| [2022-02-25 06:53:47] |
| User963483 - Posts: 22 |
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Thanks for correcting me re bid volume, however I though I was using Denali and only CQG for order routing.
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| [2022-02-25 07:14:15] |
| User963483 - Posts: 22 |
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Must I now also cancel CQG routing and use the Teton Order Routing Service with AMP?
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| [2022-02-25 08:55:24] |
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No you just need to activate the appropriate exchange. We will do this for you. We need to know what symbol you need Historical Bid volume and Ask volume for. We do not know the symbol of that chart you posted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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