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Date/Time: Sun, 09 Mar 2025 13:40:06 +0000



REMOTE ASSISTANCE

View Count: 614

[2022-02-19 19:54:19]
yow - Posts: 5
I would like to schedule a telephone call with one of your staf. my Dom is not doing what it is supposed to do. i cant get the Bid & Ask Pulling and Stacking to show on my charts.
yousif
[2022-02-21 14:41:14]
John - SC Support - Posts: 38516
This is not something that we would do a phone call for. We simply do not have the time.

Additionally, the account from which you have posted is Expired. If you have an active Sierra Chart account then you need to post from that account.

If you want someone to talk to on the phone to help you with the setup of your system, then we recommend Diana Pena. You can contact her through the following link:
https://bio.link/dianapena
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-02-28 15:46:51]
Sierra Chart Engineering - Posts: 104368
We can definitely help with this. Please update your telephone number here:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo


Let us know when done.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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