Support Board
Date/Time: Tue, 26 Nov 2024 08:43:26 +0000
OEC - Cannot place an Order
View Count: 968
| [2014-04-15 15:39:27] |
| User36703 - Posts: 29 |
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Hello, I am not able to place an LIVE order in Sierra Chart. I have got the log: Trade Order Error - OEC order update (Rejected). Text: Invalid account. Unknown account(s). Internal Order ID: 18035. Service Order ID: OECFIX:635330196421379310:8956. Symbol: NQM4 | 2014-04-15 17:32:08 Sierra Chart is enabled according to OEC support. They directed me to you. I was trying to find out the solution on your web but with no success. I am using Sierra Chart data also. Thank you in advance. |
| [2014-04-15 16:43:03] |
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Select Global Settings >> Data/Trade Service Settings. In the Connection Details >> Trade Account box, enter your OEC trading account number, or if it is already entered, make sure it is correct. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-15 16:43:24
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| [2014-04-15 18:05:09] |
| User36703 - Posts: 29 |
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Thank you. Problem solved.
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