Support Board
Date/Time: Tue, 26 Nov 2024 06:31:00 +0000
sierra real time data feed...
View Count: 2894
| [2014-04-14 22:36:04] |
| User53765 - Posts: 66 |
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Hi Support, I currently use CTS as data account provider on sim but if I switch to Rithmic sim paper trading server can I also add Sierra Real time data? What is the additional cost and if im connected to the Sierra data real time data feed will I always have historical tick delta volume data with accuracy as I did with CTS data? Lastly do you find Rithmic accounts with Sierra combination produce any problems outside what is found with CTS accounts generally speaking? Thanks. |
| [2014-04-14 22:45:55] |
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Yes you can. The cost is 35 USD per month +4 USD per month for the CME exchange fee. You will definitely have accurate historical bid trade volume and ask trade volume data. We see lots of problems with users getting a connection to a Rithmic demo account. Whether you will be able to connect or not, is not known to us. This is a matter for Rithmic to handle. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-14 22:46:22
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| [2014-04-14 22:59:12] |
| User53765 - Posts: 66 |
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This actually brought me to my next question. I read under trading requirement that if not enough users are using the rithmic service that Sierra could discontinue offering the service. Can you please explain this further in more of straight format. From what I gather Sierra will soon terminate rithmic services because they seem to be a high maintenance platform that does not make supporting the platform convenient for Sierra and other high performance charting providers. Just my personal opinion and assumptions being made, but your response to this would be appreciated. |
| [2014-04-14 23:23:40] |
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It would not be us which would discontinue Rithmic. It would be the other way around where Rithmic discontinues allowing Sierra Chart to connect to their systems.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-15 00:10:39] |
| User53765 - Posts: 66 |
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For general purpose discussion, would you recommend if possible to continue to use CTS over Rithmic if were the only two current available options. Though CTS has had a string of issues lately their data is still good and accurate for delta and together with Sierra is a great combo. I just don`t know enough about Rithmic but from what im gathering for delta volume and demo account Rithmic should be likely at the bottom of the list as far as choice is concerned. This is what I would really like to clarify. Thanks. |
| [2014-04-15 01:35:07] |
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We think CTS is a good choice and you should stay with them. The most recent issue was very quickly resolved. Our perspective is a little different than a users perspective. Since Rithmic uses an API in process component to connect and being demo accounts often have problems connecting because Rithmic is blocking them, we are not really that happy technically with the Rithmic interface. However, for the user who has a live trading account, and sees that the Rithmic connection works very well for them, none of that is really relevant to them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-15 02:07:29] |
| User53765 - Posts: 66 |
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Sierra Support, You guys in my book have been the best in the industry in my own opinion. I wish no trading account was required and I could pay the exchange fees and have the Sierra platform with direct feed independent of brokerage trading accounts being required. But it is what is. You guys are fantastic, best live feed now, best tools in the industry and best charting and customizable platform by far. Thanks for the feedback. |
| [2014-04-15 09:02:09] |
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And thank you as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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