Support Board
Date/Time: Thu, 06 Mar 2025 22:26:28 +0000
ActualMessageDelay
View Count: 641
| [2022-02-11 00:24:42] |
| PaulJan - Posts: 2 |
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Hello, i struggle a lot since this month. Last month worked all the Data Feed well and now i have a delay around of 14 seconds at the datafeed.I try all the help from you and i wrote a lot with my broker and nobody can help me with this problem. Please check this out, i dont want to be a customer from this service anymore, if it cant be fixed. Thanks a lot. Triggering next historical data download in queue. | 2022-02-10 19:57:45.787 No download requests in the queue to start downloads for. | 2022-02-10 19:57:45.787 Socket (6) | Socket gracefully closed by remote side. | 2022-02-10 19:57:45.925 Socket (6) | Closed. | 2022-02-10 19:57:45.925 Opened cached Intraday file: C:\SierraChart\Data\F.US.EPH22.scid. Thread ID: 15688 | 2022-02-10 19:57:50.806 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=1634, ActualMessageDelay=14.2 seconds, DataCompRatio=2.36, UncompressedBytes=266592, CompressionTime=0.000826(secs), NumCompressions=111, Source=10.3.49.101 | 2022-02-10 19:57:52.740 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=988, ActualMessageDelay=14.2 seconds, DataCompRatio=2.33, UncompressedBytes=673299, CompressionTime=0.002070(secs), NumCompressions=270, Source=10.3.49.101 | 2022-02-10 19:58:12.753 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=3724, ActualMessageDelay=14.1 seconds, DataCompRatio=2.34, UncompressedBytes=1119627, CompressionTime=0.003395(secs), NumCompressions=423, Source=10.3.49.101 | 2022-02-10 19:58:32.689 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=1183, ActualMessageDelay=14.1 seconds, DataCompRatio=2.33, UncompressedBytes=1443558, CompressionTime=0.004415(secs), NumCompressions=582, Source=10.3.49.101 | 2022-02-10 19:58:52.687 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=1098, ActualMessageDelay=14.1 seconds, DataCompRatio=2.34, UncompressedBytes=1835611, CompressionTime=0.005601(secs), NumCompressions=741, Source=10.3.49.101 | 2022-02-10 19:59:12.697 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=1672, ActualMessageDelay=14.1 seconds, DataCompRatio=2.35, UncompressedBytes=2313794, CompressionTime=0.006982(secs), NumCompressions=893, Source=10.3.49.101 | 2022-02-10 19:59:32.660 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=2587, ActualMessageDelay=14.1 seconds, DataCompRatio=2.35, UncompressedBytes=2775621, CompressionTime=0.008339(secs), NumCompressions=1048, Source=10.3.49.101 | 2022-02-10 19:59:52.708 Socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-02-10 19:59:59.201 Socket (1) | Closed. | 2022-02-10 19:59:59.201 CQG WebSocket socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-02-10 19:59:59.201 CQG WebSocket socket (2) | Closed. | 2022-02-10 19:59:59.201 DTC Client socket (4) | Timed out waiting for shutdown. Performing an immediate socket close. | 2022-02-10 19:59:59.201 DTC Client socket (4) | Closed. | 2022-02-10 19:59:59.201 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=2100, ActualMessageDelay=14.1 seconds, DataCompRatio=2.35, UncompressedBytes=3207762, CompressionTime=0.009633(secs), NumCompressions=1204, Source=10.3.49.101 | 2022-02-10 20:00:12.698 Socket (1) | Deleting network socket now after delay. | 2022-02-10 20:00:29.213 CQG WebSocket socket (2) | Deleting network socket now after delay. | 2022-02-10 20:00:29.213 DTC Client socket (4) | Deleting network socket now after delay. | 2022-02-10 20:00:29.213 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=1178, ActualMessageDelay=14.1 seconds, DataCompRatio=2.36, UncompressedBytes=3992733, CompressionTime=0.011822(secs), NumCompressions=1364, Source=10.3.49.101 | 2022-02-10 20:00:32.667 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=2221, ActualMessageDelay=14.1 seconds, DataCompRatio=2.37, UncompressedBytes=4511016, CompressionTime=0.013328(secs), NumCompressions=1523, Source=10.3.49.101 | 2022-02-10 20:00:52.657 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=2181, ActualMessageDelay=14.1 seconds, DataCompRatio=2.37, UncompressedBytes=5057188, CompressionTime=0.014880(secs), NumCompressions=1680, Source=10.3.49.101 | 2022-02-10 20:01:12.653 SC Data - All Services | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=13, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=3998, ActualMessageDelay=14.1 seconds, DataCompRatio=2.37, UncompressedBytes=5531691, CompressionTime=0.016270(secs), NumCompressions=1837, Source=10.3.49.101 | 2022-02-10 20:01:32.666 |
| [2022-02-11 11:07:17] |
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This has already been answered here: Delay CQG Data Feed around 15sec. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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