Support Board
Date/Time: Thu, 06 Mar 2025 21:54:00 +0000
MBO
View Count: 619
| [2022-02-11 00:24:28] |
| User105195 - Posts: 12 |
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How do I shut off the services for the market depth. I need to keep the denali, but I can not figure out how to shut off only the extra billing over market depth.
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| [2022-02-11 16:24:19] |
| John - SC Support - Posts: 38459 |
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You just need to change your package so it is not Package 12, so you would want Package 10 or 11. We see that you are on Package 11 now, so you are fine. We just realized that you may be referring to general Market Depth and not specifically to MBO data (your title is MBO). If you do not want Market Depth data, then you just need to deactivate the CME with Market Depth for nonprofessional Trading accounts for your account. You can make this change at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Note that you will continue to get the Market Depth data through the end of the month regardless of when you deactivate the exchange, as the exchanges do not give refunds and you have already paid for the full month of February. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-11 16:27:01
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| [2022-02-11 16:57:37] |
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After deactivating the CME exchange with market depth data, then next month, you will want to activate the one without market depth data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-11 16:57:51
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