Support Board
Date/Time: Thu, 06 Mar 2025 16:28:26 +0000
LMAX Demo account
View Count: 542
[2022-02-02 15:09:46] |
User173411 - Posts: 7 |
Hi, Thank you to assign my SC account to LMAX demo account...but the data still delayed, i thought it was in real-time...am i wrong ? Thanks |
[2022-02-02 15:17:56] |
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There is no delayed LMAX data available. It must be real time. How do you conclude the data is delayed? The updates will not be as fast as a LMAX live account but the data is real time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-02-02 15:36:17] |
User173411 - Posts: 7 |
"There is no delayed LMAX data available. It must be real time. How do you conclude the data is delayed?" >>> on 1 mn chart, the candle is 10 minutes delayed with the clock (see attached file) "The updates will not be as fast as a LMAX live account but the data is real time." >> I would like :-) |
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[2022-02-02 19:09:30] |
John - SC Support - Posts: 38441 |
The image you provided is not LMAX data. The symbol is ESH22-CME, which means it is data from the CME Group, which is part of our Denali Exchange Data Feed. The reason this data is delayed is because you have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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