Support Board
Date/Time: Thu, 06 Mar 2025 16:34:05 +0000
Hanging order in SIM
View Count: 399
| [2022-02-02 07:32:22] |
| User368639 - Posts: 45 |
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Trade Activity Log shows an Open Order which hangs and continually buys and sells automatically. It holds an order overnight that only clears when I make one new trade which I open and close, but in the Trade Activity Log Statistics, it still shows: Number of Open Trades 1. I have tried uploading screenshots but there is no Submit Button on that screen. I have read everything I can find to try to resolve this problem over the past several days. Thank you. |
 Hanging order 2-02_06-43-43.png / V - Attached On 2022-02-02 07:14:43 UTC - Size: 86.67 KB - 134 views Hanging order Tracde Activity Log 2-02_06-46-30.png / V - Attached On 2022-02-02 07:15:10 UTC - Size: 27.53 KB - 127 views Attachment Deleted. |
| [2022-02-02 21:22:46] |
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Disregard the prior answer. This looks like an issue with the Start Date-Time for the Trades list: Trade Activity Log: Understanding and Setting the Start Date-Time for a Trades List Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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