Support Board
Date/Time: Thu, 06 Mar 2025 12:51:42 +0000
5. If you are using the following services (Global Settings >> Data/Trade Service Settings
View Count: 557
| [2022-02-01 16:10:50] |
| User39772 - Posts: 311 |
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Hello, As soon as I switch from Global Settings >> Data/Trade Service Settings -> SC Data All Services to Global Settings >> Data/Trade Service Settings -> Interactive Brokers [trading] the delayed new Nasdaq data feed seems to stop. Does this mean when using the new data feed with market depth it is not possible to send orders to IB ? |
| [2022-02-01 17:19:03] |
| John - SC Support - Posts: 38425 |
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You are not setup with the new NASDAQ feed. Go through the instructions in the first post at this link: How to Use New NASDAQ Total View Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 18:59:26] |
| User39772 - Posts: 311 |
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Hello, I accomplished all steps tor receive delay data. 5. If you are using the following services (Global Settings >> Data/Trade Service Settings ): -Teton CME Order Routing -SC/TT Order Routing -SC Data-All Services -Trading Evaluator services (the live evaluator service will require upcoming release 2352 to access delayed NASDAQ data. Real-time is now supported.) -LMAX demo/Live Trading services If you require delayed data, and you are not using one of the above listed services, then you need to install another installation of Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart Since Interactive Brokers [trading] is not listed above, I understand, that I have to install another installation of Sierra Chart. Is that understanding correct ? |
| [2022-02-01 19:59:27] |
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Yes that is correct. If you want delayed data from the NASDAQ TotalView data feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-01 20:41:10] |
| User39772 - Posts: 311 |
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Is that also the case, if I use realtime data or does it work with one single instance of SC, that is set to Interactive Brokers [trading] ?
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| [2022-02-01 22:53:40] |
| John - SC Support - Posts: 38425 |
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If you are setup with the Real-Time data (which you are not as of this writing) then you will be able to use it with Interactive Brokers.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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