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Date/Time: Thu, 06 Mar 2025 13:26:18 +0000



Missing historical data

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[2022-01-31 00:37:42]
User677131 - Posts: 1
Last month I had a lot of trouble accessing historical dates from my trading broker Rithmic. That's why last week I decided to start using historical data from Denali, and I changed the current Service package 5 to the new version 11. I passed the recommendation given in
Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services
, but the only chart where I see historical data is the chart for the TICK-NYSE symbol, where I also see indicator [M]. On the chartss for Nasdaq NQH2.CME the indicator [M] is not shown, and I have data only from 26.1.
I send also Message log directly from my Sierra Chart.
Thank you for your help
[2022-01-31 06:06:09]
Sierra Chart Engineering - Posts: 104368
There is more you need to do to use the Denali Exchange Data Feed. You need to complete the agreements:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME


After completing the agreements, then activate the exchanges you need.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-31 06:06:33

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