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Date/Time: Thu, 06 Mar 2025 10:10:27 +0000



the chart is not connecting

View Count: 455

[2022-01-27 15:15:19]
User229460 - Posts: 24
this is the fifth time in two weeks. yellow tab doesn't turn green
[2022-01-27 15:32:01]
Sierra Chart Engineering - Posts: 104368
Please refer to our message here to Transact users:
*Important* Priority Message to Transact Users

It is hugely in your interest to move off of Transact as soon as possible please. We want to provide you the very best and reliable services which we have with our Teton Order Routing:
Sierra Chart Teton Futures Order Routing

And to answer your question, you have a problem with the Transact service which we have no control over and cannot help you with it other than giving you advice on what to do which we have above.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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