Support Board
Date/Time: Sun, 22 Dec 2024 16:43:29 +0000
Alerts Questions
View Count: 1042
| [2014-04-10 14:15:23] |
| Futures Operator - Posts: 239 |
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Updated to from non CLR v1110 to 1118, and lost my saved time alerts. Tried restoring the backup file from the backup folder, but it doesn't have them. Any idea why they're gone/how to recover them, and how to prevent this on update? Also could it be possible to update the symbol name to the current contract when re-arming a prior symbol alert after it has rolled? |
| [2014-04-10 17:57:48] |
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Not sure why the Time Alerts would be lost. In regards to this we will make sure everything works properly as it should. Also could it be possible to update the symbol name to the current contract when re-arming a prior symbol alert after it has rolled? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-10 18:39:31] |
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Go to Window >>Show/Hide Message Log to see if there any messages relating to reading the SC Alerts file.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-10 21:20:22] |
| Futures Operator - Posts: 239 |
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Please consider that linking rolled symbols to alerts capability, as it would reduce one more unnecessary manual step of the roll process. No messages in the log related to alerts. |
| [2015-08-13 03:46:02] |
| Futures Operator - Posts: 239 |
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Updated to v1282, in this or other recent update saved time alerts have been lost again, no error in message log.
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| [2015-08-13 04:25:49] |
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Add a new Time Alert and restart Sierra Chart. Is that new one you added, missing? If you updated from a significantly older version, it is possible they will be missing. However, not going forward. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-08-15 05:37:10
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| [2015-08-15 04:17:03] |
| Futures Operator - Posts: 239 |
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Newly added alert is saved on restart. FYI, version update was not very old, done every few weeks.
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