Support Board
Date/Time: Thu, 06 Mar 2025 09:34:46 +0000
teton setup order executing issue
View Count: 563
[2022-01-27 15:05:43] |
Shlomi.B - Posts: 50 |
Hi, I connected to the new Teton order routing with my clearing firm last night and setup my platform as instructed on the site but I seem to be having some issue when trying to execute an order. attached is the service log commend. Please help. Thank you https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=60530 |
[2022-01-27 15:45:59] |
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Who is your broker? They did not set the position limit for the symbol you want to trade.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-01-27 15:50:15] |
Shlomi.B - Posts: 50 |
im with Phillip Capital. should I be addressing this issue with them?
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[2022-01-27 15:59:09] |
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Actually would be best that you contact them directly. Say that you are getting a "No position limit set for symbol" error when submitting an order and give them the symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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