Support Board
Date/Time: Sat, 23 Nov 2024 23:32:53 +0000
Transact
View Count: 1149
| [2022-01-27 13:21:37] |
| User739935 - Posts: 37 |
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I have been using Sierra since 2010 and i go thru Transact I want to continue using Sierra .I do not trade from the charts I trade using Transact dome will this be a problem if I do not switch brokers.
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| [2022-01-27 15:12:24] |
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Yes you need to move to a different broker because of CME market data policy. You will need to use our Denali Exchange Data Feed for data: Denali Exchange Data Feed You need to be able to connect Sierra Chart to a trading account once a month to authorize the CME data at nonprofessional rates and transact will no longer be supported at some point. Sierra Chart has its own Trading DOM functionality: Chart Trading and the Chart DOM: Trade DOM And more importantly, when using our Teton order routing: Sierra Chart Teton Futures Order Routing You have server-side OCO and bracket orders which you do not have with Transact. These are absolutely essential. And then you also have, very reliable order routing with full order fill history. Numerous other features as well. What we are offering is so hugely superior there should not even be any consideration to stay with Transact. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-27 15:14:33
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| [2022-01-27 15:23:37] |
| Stage 5 Trading - Posts: 155 |
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Dear Trader, As a former Infinity Broker I fully understand the trials and tribulations of changing brokerage firms. As far as I understand, the Transact connection is in the process of no longer being supported by Sierra Chart. Stage 5 takes great pride in helping Transact/Infinity traders transition as seamlessly as possible. Denali would be the data feed you would use for real time and historical data and Sierra Chart Teton Order Routing would be your order routing solution. This is all maintained by Sierra directly, which I feel provides great benefits to traders as Sierra can focus on enhancements instead of maintenance of other third party order routing feeds. In addition, I feel it is the best overall quality and value for traders. Please feel free to contact us and we will gladly assist you with the process of transitioning and hopefully helping you improve your current issues. If you have questions or would like to speak to an assigned personal broker for details, please call us at 312-896-9897 or 1-800-258-6675. You can email us at sierrachart@s5trading.com and can also contact us here: https://stage5trading.com/contact/ If you are ready to move to the Teton Order Routing solution right away, we invite you to file an application here: https://stage5trading.com/ Thank you, Anthony Giacomin Trading derivatives carries a high degree of risk, and may not be suitable for all investors. Past performance is not necessarily indicative of future results. |
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