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Date/Time: Thu, 06 Mar 2025 09:54:57 +0000



I am having trouble

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[2022-01-26 02:51:50]
User403650 - Posts: 1
Hello,

Iv been trying to use the charts with live market data and the charts will not connect. I also paid 26 for the extension and it still does not work. Can you please refund me or assist me in activating the trail so I can actually use your software. Iv done a free trail and have gotten nothing out of it.
[2022-01-26 04:13:55]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is active until February 26.

Perform the Forced Login procedure here:
Sierra Chart - Software Login Instructions: Forced Login

You will then be able to connect. If you have any further issues or other questions let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-01-26 04:14:08

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