Support Board
Date/Time: Thu, 06 Mar 2025 09:12:15 +0000
Missing Chart Data - Small problem made worse
View Count: 504
| [2022-01-19 17:33:12] |
| User717403 - Posts: 1 |
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Earlier today, I noticed my intraday chart data wasn't opening even thought the market was open. So I attempted to fix this myself by using the Help articles. I thought using "Delete and Download Data from current position to end" was going to fix my problem, but it made it worse. After that, the current day was updated but the previous four days of price action were gone. Just now, I made it even worse by using "Delete all data and Download". Now, my chart is completely gone except for the current overnight trading session info and I have no idea how to recover it. Any assistance would be greatly appreciated!
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| [2022-01-24 16:57:13] |
| John - SC Support - Posts: 38425 |
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Refer to the following regarding Rithmic historical data: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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