Support Board
Date/Time: Wed, 05 Mar 2025 19:47:23 +0000
Delete and Re-download Rithmic ES H2 Contract
View Count: 647
| [2022-01-15 22:04:43] |
| DancyAnd - Posts: 7 |
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I recently upgraded to the most current SC version and am having trouble with my data. It appears that the CME symbols for ES Futures contracts have changed. I updated my charts but still am getting gaps and incomplete charts when I connect. I recently tried to delete and re-download my ES H2 data at the end of the Friday the 14th session. But when I try to reload charts I on get chart data starting from the time I performed the delete/download action. I am not sure if I could not get complete redownloaded data since it was the end of the week anc the session had closes or if I did something wrong. Also, will the new symbol format affect backadjusting to futures data with the prior format? Some of my charts will not back adjust for the Continuous contract rollover and back-adjustment option. When I select it, I get a blank screen. The chart will only load when I select the "None" option. Thanks, Andrew Dancy |
| [2022-01-16 00:52:28] |
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We see you are using Rithmic. Refer to: Rithmic Trading Platform Service: Rithmic Support Policy Also, will the new symbol format affect backadjusting to futures data with the prior format? Some of my charts will not back adjust for the Continuous contract rollover and back-adjustment option.
You cannot use Rithmic data for Continuous Futures Contract charts. This is explained here:Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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