Support Board
Date/Time: Tue, 26 Nov 2024 06:37:14 +0000
delayed bars
View Count: 1210
| [2014-04-08 19:15:09] |
| Yetlee - Posts: 12 |
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my 3 minute bars are delayed. several times a day I have to download data to get the latest bars in my charts updated. How can I make sure the bars are always up to date. Tired of not knowing if the bars that Im looking at are not up to date. maybe this is a memory issue, please some strategies to tackle this.... regards |
| [2014-04-08 19:18:05] |
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What particular symbol are you having a problem with? And how much of a delay is there. In general we see this as a Interactive Brokers problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-08 19:24:02] |
| Yetlee - Posts: 12 |
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fb= facebook stock |
| [2014-04-08 19:48:47] |
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Not sure if this is relevant but make sure Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Simulate Trades to Match Daily Volume is enabled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-08 19:49:09
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| [2014-04-08 19:53:54] |
| Yetlee - Posts: 12 |
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Simulate Trades to Match Daily Volume was and is enabled. have changed the stoch symbol from FB to FB_STK-SMART, could this be the reason? |
| [2014-04-08 19:54:12] |
| Yetlee - Posts: 12 |
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FB-STK-SMART
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| [2014-04-08 19:54:35] |
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FB-STK-SMART is equivalent to FB.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-08 22:45:37] |
| Yetlee - Posts: 12 |
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maybe this is a memory issue, please some strategies to tackle this.... |
| [2014-04-09 10:28:42] |
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We are not 100% clear on the exact problem so it is hard for us to recommend an exact solution. Are you using the True Real-time Data as explained here: https://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-11 14:56:32] |
| Yetlee - Posts: 12 |
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as crazy as it may seem, the updating problem only occurs when i use True Real-time Data. Please can you look into this . its very frustrating
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| [2014-04-12 21:19:26] |
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Refer to help topic 3.11 here about this: https://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.11 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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