Support Board
Date/Time: Wed, 05 Mar 2025 19:21:31 +0000
data and execution split second delay issue
View Count: 545
| [2022-01-15 00:15:32] |
| User610117 - Posts: 40 |
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I have been having problems with my data and executions having a split second delay that is impacting my trading. I already have had my internet provider out to check all the connections and have erased/clean installed windows 10. What would be my next step in trying to figure out where my issue resides? Is there log files that I can submit to Sierra Chart to see if they can help with this issue? Thank you in advance! |
| [2022-01-16 00:45:37] |
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We cannot help with CQG and we absolutely recommend you move to the Teton Order Routing Service: Sierra Chart Teton Futures Order Routing In the case of the Denali data feed, you can refer to the information here and see if it helps: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-16 00:46:19
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