Support Board
Date/Time: Wed, 05 Mar 2025 18:15:28 +0000
SIM orders opening on their own at start up
View Count: 531
| [2022-01-12 22:34:06] |
| Giles Troulan - Posts: 3 |
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Hi Guys, I have just upgraded to latest version of SC and switched to Teton routing. Since the switch whenever start up SC orders fill on my SIM platform (so far no Live trades had done this). Before shutting down I always Flatten and Cancel, then when I shut the platform I get a message telling I have Open orders and when I restart the cancelled orders are sitting in DOM ready to fill. I have shut down and restarted several times now and this keep repeating. Does anyone have any ideas. |
 sierra messages.PNG / V - Attached On 2022-01-12 22:32:24 UTC - Size: 6.51 KB - 129 views sierra messages.PNG / V - Attached On 2022-01-12 22:32:39 UTC - Size: 6.51 KB - 129 views |
| [2022-01-13 04:40:43] |
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We are looking into this issue. These are prior orders, where the current status of them for some reason appears to not be getting saved. We are looking into it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-13 04:41:23
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| [2022-01-13 16:55:35] |
| Sierra_Chart Engineering - Posts: 18663 |
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This is resolved. Update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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