Support Board
Date/Time: Tue, 26 Nov 2024 06:29:20 +0000
Not authorized for market depth.
View Count: 1157
[2014-04-08 12:52:11] |
Davidside - Posts: 16 |
Hello, I subscribed CME data from you, just level 1 of DOM. I am constantly getting this pop up message in message log: Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. Can i get rid of it somehow? |
[2014-04-08 16:20:31] |
Sierra Chart Engineering - Posts: 104368 |
We need to understand this better. Post a complete copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log We will make sure that this message does not open the Message Log in the next release. However, we need to understand how frequently it occurs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-04-09 13:16:04] |
Davidside - Posts: 16 |
Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 07:58:18 Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 07:58:18 Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 07:58:18 Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 07:58:18 Chart #1 has tagged chart #3 for full recalculation. Chartbook: Chartkbook1.cht | 2014-04-09 08:03:02 Chart #1 has tagged chart #6 for full recalculation. Chartbook: Chartkbook1.cht | 2014-04-09 08:03:02 Unsubscribed from market depth data for YM-201406-ECBOT | 2014-04-09 08:03:18 Unsubscribed from market depth data for NQ-201406-GLOBEX | 2014-04-09 08:03:18 Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 08:03:23 Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 08:03:23 Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 08:03:23 Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 08:03:23 Unsubscribed from market depth data for YM-201406-ECBOT | 2014-04-09 08:06:03 Unsubscribed from market depth data for NQ-201406-GLOBEX | 2014-04-09 08:06:03 Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 08:13:09 Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 08:13:09 Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 08:13:09 Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 08:13:09 Date Time Of Last Edit: 2014-04-09 13:17:57
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[2014-04-09 16:45:10] |
Sierra Chart Engineering - Posts: 104368 |
In the next release, these messages will not automatically open the Message Log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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