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Date/Time: Tue, 26 Nov 2024 06:29:20 +0000



Not authorized for market depth.

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[2014-04-08 12:52:11]
Davidside - Posts: 16
Hello,

I subscribed CME data from you, just level 1 of DOM.

I am constantly getting this pop up message in message log:
Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth.

Can i get rid of it somehow?
[2014-04-08 16:20:31]
Sierra Chart Engineering - Posts: 104368
We need to understand this better. Post a complete copy of the Message Log, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log

We will make sure that this message does not open the Message Log in the next release. However, we need to understand how frequently it occurs.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-09 13:16:04]
Davidside - Posts: 16
Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 07:58:18
Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 07:58:18
Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 07:58:18
Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 07:58:18
Chart #1 has tagged chart #3 for full recalculation. Chartbook: Chartkbook1.cht | 2014-04-09 08:03:02
Chart #1 has tagged chart #6 for full recalculation. Chartbook: Chartkbook1.cht | 2014-04-09 08:03:02
Unsubscribed from market depth data for YM-201406-ECBOT | 2014-04-09 08:03:18
Unsubscribed from market depth data for NQ-201406-GLOBEX | 2014-04-09 08:03:18
Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 08:03:23
Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 08:03:23
Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 08:03:23
Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 08:03:23
Unsubscribed from market depth data for YM-201406-ECBOT | 2014-04-09 08:06:03
Unsubscribed from market depth data for NQ-201406-GLOBEX | 2014-04-09 08:06:03
Requesting market depth updates for: NQ-201406-GLOBEX if supported. | 2014-04-09 08:13:09
Requesting market depth updates for: YM-201406-ECBOT if supported. | 2014-04-09 08:13:09
Market Depth data has been rejected for symbol: NQ-201406-GLOBEX. Not authorized for market depth. | 2014-04-09 08:13:09
Market Depth data has been rejected for symbol: YM-201406-ECBOT. Not authorized for market depth. | 2014-04-09 08:13:09

Date Time Of Last Edit: 2014-04-09 13:17:57
[2014-04-09 16:45:10]
Sierra Chart Engineering - Posts: 104368
In the next release, these messages will not automatically open the Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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