Support Board
Date/Time: Tue, 26 Nov 2024 06:24:06 +0000
EMD Orders are not sent directly to the exchange
View Count: 1213
| [2014-04-07 12:04:03] |
| User58159 - Posts: 62 |
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Hello, I use Sierra charts with Sierra data, my Broker is Interactive Brokers. I trade YM/ES/NQ and EMD. When I send LMT order YM/ES/NQ, the order is sent to the exchange. It does not work with EMD (I need to confirm orders again with IB, so the orders are not sent directly to the exchange). All settings (YM/ES/NQ and EMD)are the same. Please, advice. |
| [2014-04-07 16:36:09] |
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When you submit an order for EMD, what is the Status of the order as shown in Trade >> Trade Orders and Positions >> Orders? Is there any error message given in the Trade >> Trade Service Log when you submit the order. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-07 16:48:45] |
| User58159 - Posts: 62 |
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I attached requested files, pls advice. Premek Czech Republic |
 EMD_01.jpg / V - Attached On 2014-04-07 16:46:20 UTC - Size: 1.06 MB - 346 views EMD_02.jpg / V - Attached On 2014-04-07 16:46:30 UTC - Size: 695 KB - 395 views EMD_03.jpg / V - Attached On 2014-04-07 16:46:49 UTC - Size: 1.04 MB - 521 views |
| [2014-04-07 16:51:00] |
| User58159 - Posts: 62 |
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After cancelling the order, the pending cancel does not disapeare. As in the other markets YM/ES/NQ (see picture 2). Pls advice. Premek |
| [2014-04-07 17:15:15] |
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The problem appears to be what is described in the last message in the Trade Service Log here: https://www.sierrachart.com/Download.php?Folder=SupportBoard&download=2419 The information in that line is referring to settings within Trader Workstation. So you need to adjust the "Precautionary Settings". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-07 18:44:02] |
| User58159 - Posts: 62 |
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I thank you a lot. Now, it works properly. With compliments, Premysl Czech Republic |
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