Support Board
Date/Time: Tue, 04 Mar 2025 21:14:49 +0000
Stuck on Historical data
View Count: 732
| [2021-12-29 23:21:39] |
| user10000 - Posts: 50 |
|
I know you guys dont offer support for rithmic but I have no other option than asking in here. Rithmic is saying they are sending the data to me and it should be working, however im stuck on downloading historical data. The same charts were working fine last night so im really confused what went wrong as i have no changes since then. charts all stuck a different times. Any help would be greatly appreciated, thanks! HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2021-12-29 18:15:04.601
HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2021-12-29 18:15:04.602 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2021-12-29 18:15:04.602 Created the DTC Protocol server. | 2021-12-29 18:15:04.611 DTC Protocol Server listening on port 11099. | 2021-12-29 18:15:04.612 Reading Internal Order ID file. | 2021-12-29 18:15:04.612 Reading Trade Orders file. | 2021-12-29 18:15:04.726 Reading Trade Positions file. | 2021-12-29 18:15:04.726 Reading Trade Account Data files. | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESU0.CME | 2021-12-29 18:15:04.727 Subscribing to symbol for symbol alert: ESZ0.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESH1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESM1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESU1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: MNQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: MNQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: MNQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: YMZ1.CBOT | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: RTYZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: RTYZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: YMZ1.CBOT | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: MNQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: NQZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 Subscribing to symbol for symbol alert: ESZ1.CME | 2021-12-29 18:15:04.728 UDPListener (1540). Port 22904 | Listening on UDP port 22904. | 2021-12-29 18:15:04.765 Software version: 2339 64-bit | 2021-12-29 18:15:04.765 Primary Thread ID: 3536 | 2021-12-29 18:15:04.765 Usage end date: 2022-02-27 | 2021-12-29 18:15:04.765 Enabled for: Advanced Features 2. | 2021-12-29 18:15:04.765 Enabled for: Sierra Chart Historical Data Service. | 2021-12-29 18:15:04.765 Enabled for: Delayed Denali Exchange Data Feed. | 2021-12-29 18:15:04.765 Allow Support for Sierra Chart Data Feeds is enabled. | 2021-12-29 18:15:04.765 Current selected Data/Trading service: Rithmic Direct - DTC | 2021-12-29 18:15:04.765 Custom symbol settings values: disabled | 2021-12-29 18:15:04.765 Chart Update Interval: 500 | 2021-12-29 18:15:04.765 Intraday Data Storage Time Unit: 0 | 2021-12-29 18:15:04.765 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2021-12-29 18:15:04.765 2021-12-29 23:15:04 Local computer time in UTC | 2021-12-29 18:15:04.765 2021-12-29 18:15:04 Local computer time in SC Time Zone | 2021-12-29 18:15:04.765 2021-12-29 23:15:00 Server time in UTC | 2021-12-29 18:15:04.765 Local computer UTC time and Server UTC time difference: 4 seconds. | 2021-12-29 18:15:04.765 Program path: C:\SierraChart2\ | 2021-12-29 18:15:04.765 Data Files path: C:\SierraChart2\Data\ | 2021-12-29 18:15:04.765 OS Version Number: 10.0 | 2021-12-29 18:15:04.765 Locale Setting: C | 2021-12-29 18:15:04.765 DLLs: UserContributedStudies_64.dll | 2021-12-29 18:15:04.766 Allowed protected custom studies: | 2021-12-29 18:15:04.766 Created the DTC Protocol historical data server. | 2021-12-29 18:15:04.796 HD Server Manager | Listening on port 11098. | 2021-12-29 18:15:04.797 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. | 2021-12-29 18:15:04.798 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | 2021-12-29 18:15:04.843 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | CloseSocket call. | 2021-12-29 18:15:04.844 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2021-12-29 18:15:04.844 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Closed. | 2021-12-29 18:15:04.844 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2021-12-29 18:15:04.845 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2021-12-29 18:15:04.946 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2021-12-29 18:15:04.947 Received 5 login tokens. | 2021-12-29 18:15:05.113 Symbol settings MD5 received. Request ID: 1. | 2021-12-29 18:15:05.282 Requested symbol settings for service code rithmic_v2.trading. Request ID: 2. | 2021-12-29 18:15:05.282 Symbol settings received. Request ID: 2. | 2021-12-29 18:15:05.932 Files to Open on Startup | Opening file: Main.Cht | 2021-12-29 18:15:09.412 ESH2.CME [C] Daily #8 | Reloading chart. | 2021-12-29 18:15:09.434 ESH2.CME [C] 5000 Trades #2 | Reloading chart. | 2021-12-29 18:15:09.602 ESH2.CME [C] 30 Min #11 | Reloading chart. | 2021-12-29 18:15:09.635 ESH2.CME [C] Weekly #3 | Reloading chart. | 2021-12-29 18:15:09.656 Files to Open on Startup | Opening file: MicroDoms.Cht | 2021-12-29 18:15:09.785 ESH2.CME #1 | Reloading chart. | 2021-12-29 18:15:10.006 ESH2.CME #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-12-29 18:15:10.006 YMH2.CBOT #6 | Reloading chart. | 2021-12-29 18:15:10.181 YMH2.CBOT #6 | StartDateTimeForLoadingOrderFills: 2021-01-31 00:00:00 | 2021-12-29 18:15:10.181 NQH2.CME #5 | Reloading chart. | 2021-12-29 18:15:10.358 NQH2.CME #5 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-12-29 18:15:10.358 RTYH2.CME #4 | Reloading chart. | 2021-12-29 18:15:10.381 RTYH2.CME #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-12-29 18:15:10.381 MNQH2.CME #2 | Reloading chart. | 2021-12-29 18:15:10.577 MNQH2.CME #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-12-29 18:15:10.578 ESh2.CME [C] Daily #8 | Reloading chart. | 2021-12-29 18:15:10.637 MYMH2.CBOT #7 | Reloading chart. | 2021-12-29 18:15:10.766 MYMH2.CBOT #7 | StartDateTimeForLoadingOrderFills: 2021-01-31 00:00:00 | 2021-12-29 18:15:10.766 MESH2.CME #3 | Reloading chart. | 2021-12-29 18:15:10.994 MESH2.CME #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2021-12-29 18:15:10.994 ESH2.CME [C] Daily #8 | StartDateTimeForLoadingOrderFills: 2020-12-30 00:00:00 | 2021-12-29 18:15:11.062 Chart #2 has tagged chart #3 for full recalculation. Chartbook: Main.Cht | 2021-12-29 18:15:11.102 Chart #2 has tagged chart #8 for full recalculation. Chartbook: Main.Cht | 2021-12-29 18:15:11.102 Starting DelayedDownloadMonitoringTimer | 2021-12-29 18:15:11.414 Starting HDTimeoutTimer | 2021-12-29 18:15:11.414 Added historical Daily data request for ESH2.CME to the queue. | 2021-12-29 18:15:11.414 Triggering next historical data download in queue. | 2021-12-29 18:15:11.414 HD Request # 1 | Downloading Historical Daily chart data for ESH2.CME. Starting date: 2021-12-27. Service: rithmic.trading | 2021-12-29 18:15:11.416 ESH2.CME [C] 5000 Trades #2 | Reloading chart. | 2021-12-29 18:15:11.439 HD Request # 1 | Requesting historical Daily data for ESH22 starting at 2021-12-26. SC External HD service. | 2021-12-29 18:15:11.989 Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated | 2021-12-29 18:15:13.053 Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 | 2021-12-29 18:15:13.056 DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2021-12-29 18:15:13.062 DTC Client socket (1) | New receive buffer size: 5242880 | 2021-12-29 18:15:13.062 DTC Client socket (1) | Connecting to IP: 216.57.156.163. | 2021-12-29 18:15:13.062 Rithmic Direct - DTC | Network connection to server complete. | 2021-12-29 18:15:13.089 Rithmic Direct - DTC | Starting socket receive thread. | 2021-12-29 18:15:13.089 Rithmic Direct - DTC | Setting DTC encoding to Binary | 2021-12-29 18:15:13.089 Rithmic Direct - DTC | Sending logon request message. | 2021-12-29 18:15:13.089 Rithmic Direct - DTC | Received logon response. | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Server Name: . | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Successfully connected. | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Trading is supported. | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Order cancel and replace is supported. | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | OCO Orders supported. | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Symbol and Exchange Delimiter: . | 2021-12-29 18:15:13.173 Rithmic Direct - DTC | Connected to server complete. | 2021-12-29 18:15:13.173 Triggering next historical data download in queue. | 2021-12-29 18:15:13.174 Triggering next historical data download in queue. | 2021-12-29 18:15:13.174 Triggering next historical data download in queue. | 2021-12-29 18:15:13.174 Triggering next historical data download in queue. | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Starting real-time market data updates for: ESU0.CME. ID: 1 Service code: rithmic.trading | 2021-12-29 18:15:13.174 Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Requesting security definition data for: ESU0.CME. ID: 1 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU0.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESZ0.CME | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ0.CME. ID: 2 Service code: rithmic.trading | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Requesting security definition data for: ESZ0.CME. ID: 2 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Starting real-time market data updates for: ESH1.CME. ID: 3 Service code: rithmic.trading | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Requesting security definition data for: ESH1.CME. ID: 3 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 DTC Client socket (3) | Creating socket. Using TLS 1.2. | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESH1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Starting real-time market data updates for: ESM1.CME. ID: 4 Service code: rithmic.trading | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Requesting security definition data for: ESM1.CME. ID: 4 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 DTC Client socket (3) | New receive buffer size: 5242880 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESM1.CME | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.174 DTC Client socket (3) | Connecting to IP: 216.57.156.163. | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Starting real-time market data updates for: ESU1.CME. ID: 5 Service code: rithmic.trading | 2021-12-29 18:15:13.174 Rithmic Direct - DTC | Requesting security definition data for: ESU1.CME. ID: 5 | 2021-12-29 18:15:13.174 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESU1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Starting real-time market data updates for: ESZ1.CME. ID: 6 Service code: rithmic.trading | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Requesting security definition data for: ESZ1.CME. ID: 6 | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. MNQZ1.CME | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Starting real-time market data updates for: MNQZ1.CME. ID: 7 Service code: rithmic.trading | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Requesting security definition data for: MNQZ1.CME. ID: 7 | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. MNQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. MNQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. YMZ1.CBOT | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Starting real-time market data updates for: YMZ1.CBOT. ID: 8 Service code: rithmic.trading | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Requesting security definition data for: YMZ1.CBOT. ID: 8 | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. RTYZ1.CME | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Starting real-time market data updates for: RTYZ1.CME. ID: 9 Service code: rithmic.trading | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Requesting security definition data for: RTYZ1.CME. ID: 9 | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Starting real-time market data updates for: NQZ1.CME. ID: 10 Service code: rithmic.trading | 2021-12-29 18:15:13.175 Rithmic Direct - DTC | Requesting security definition data for: NQZ1.CME. ID: 10 | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. RTYZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. YMZ1.CBOT | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. MNQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. NQZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 Subscribing to symbol for symbol alert. ESZ1.CME | 2021-12-29 18:15:13.175 No download requests in the queue to start downloads for. | 2021-12-29 18:15:13.181 No download requests in the queue to start downloads for. | 2021-12-29 18:15:13.181 No download requests in the queue to start downloads for. | 2021-12-29 18:15:13.181 Rithmic Direct - DTC | Starting real-time market data updates for: YMH2.CBOT. ID: 11 Service code: rithmic.trading | 2021-12-29 18:15:13.181 Rithmic Direct - DTC | Requesting security definition data for: YMH2.CBOT. ID: 11 | 2021-12-29 18:15:13.181 Starting DelayedDownloadMonitoringTimer | 2021-12-29 18:15:13.181 Starting HDTimeoutTimer | 2021-12-29 18:15:13.181 Added historical Intraday data request for YMH2.CBOT to the queue. | 2021-12-29 18:15:13.181 Intraday data recording state for symbol YMH2.CBOT is set to download 'Pending'. | 2021-12-29 18:15:13.181 Triggering next historical data download in queue. | 2021-12-29 18:15:13.181 Delaying start of download for YMH2.CBOT | 2021-12-29 18:15:13.181 Rithmic Direct - DTC (Data) | Network connection to server complete. | 2021-12-29 18:15:13.202 Rithmic Direct - DTC (Data) | Starting socket receive thread. | 2021-12-29 18:15:13.202 Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary | 2021-12-29 18:15:13.202 Rithmic Direct - DTC (Data) | Sending logon request message. | 2021-12-29 18:15:13.202 Rithmic Direct - DTC | Starting real-time market data updates for: MYMH2.CBOT. ID: 12 Service code: rithmic.trading | 2021-12-29 18:15:13.256 Rithmic Direct - DTC | Requesting security definition data for: MYMH2.CBOT. ID: 12 | 2021-12-29 18:15:13.256 Added historical Intraday data request for MYMH2.CBOT to the queue. | 2021-12-29 18:15:13.256 Intraday data recording state for symbol MYMH2.CBOT is set to download 'Pending'. | 2021-12-29 18:15:13.256 Triggering next historical data download in queue. | 2021-12-29 18:15:13.256 HD Request # 1 | Receiving historical Daily data for ESH2.CME starting at 2021-12-27 | 2021-12-29 18:15:13.272 HD Request # 1 | Writing historical Daily data to the file ESH2.CME.dly | 2021-12-29 18:15:13.272 HD Request # 1 | Bytes received: 167 | 2021-12-29 18:15:13.275 HD Request # 1 | Received 3 Daily data records from 2021-12-27 00:00:00 to 2021-12-29 00:00:00 (3.0 days) and wrote 3 records for ESH2.CME | 2021-12-29 18:15:13.275 HD Request # 1 | Completion time: 2s | 2021-12-29 18:15:13.275 HD Request # 1 | Daily data download complete for ESH2.CME. Unique request ID: 1 | 2021-12-29 18:15:13.275 Removing historical data download ID 1. | 2021-12-29 18:15:13.275 Triggering next historical data download in queue. | 2021-12-29 18:15:13.275 No download requests in the queue to start downloads for. | 2021-12-29 18:15:13.275 Rithmic Direct - DTC (Data) | Received logon response. | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Server Name: . | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Successfully connected. | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Trading is not supported. | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESH1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESM1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESU0.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESU1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ0.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MNQZ1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MYMH2.CBOT | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQZ1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: RTYZ1.CME | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMH2.CBOT | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: YMZ1.CBOT | 2021-12-29 18:15:13.282 Rithmic Direct - DTC (Data) | Received security definition for symbol MYMH2.CBOT | 2021-12-29 18:15:13.318 Rithmic Direct - DTC | Starting real-time market data updates for: NQH2.CME. ID: 13 Service code: rithmic.trading | 2021-12-29 18:15:13.348 Rithmic Direct - DTC | Requesting security definition data for: NQH2.CME. ID: 13 | 2021-12-29 18:15:13.348 Added historical Intraday data request for NQH2.CME to the queue. | 2021-12-29 18:15:13.348 Intraday data recording state for symbol NQH2.CME is set to download 'Pending'. | 2021-12-29 18:15:13.348 Triggering next historical data download in queue. | 2021-12-29 18:15:13.348 Rithmic Direct - DTC (Data) | Received security definition for symbol YMH2.CBOT | 2021-12-29 18:15:13.357 Rithmic Direct - DTC | Starting real-time market data updates for: RTYH2.CME. ID: 14 Service code: rithmic.trading | 2021-12-29 18:15:13.383 Rithmic Direct - DTC | Requesting security definition data for: RTYH2.CME. ID: 14 | 2021-12-29 18:15:13.383 Added historical Intraday data request for RTYH2.CME to the queue. | 2021-12-29 18:15:13.383 Intraday data recording state for symbol RTYH2.CME is set to download 'Pending'. | 2021-12-29 18:15:13.383 Triggering next historical data download in queue. | 2021-12-29 18:15:13.383 Rithmic Direct - DTC | Starting real-time market data updates for: ESH2.CME. ID: 15 Service code: rithmic.trading | 2021-12-29 18:15:13.426 Rithmic Direct - DTC | Requesting security definition data for: ESH2.CME. ID: 15 | 2021-12-29 18:15:13.426 Added historical Intraday data request for ESH2.CME to the queue. | 2021-12-29 18:15:13.426 Intraday data recording state for symbol ESH2.CME is set to download 'Pending'. | 2021-12-29 18:15:13.426 Triggering next historical data download in queue. | 2021-12-29 18:15:13.426 ESH2.CME [C] Daily #8 | Reloading chart. | 2021-12-29 18:15:13.483 Rithmic Direct - DTC | Starting real-time market data updates for: MESH2.CME. ID: 16 Service code: rithmic.trading | 2021-12-29 18:15:13.595 Rithmic Direct - DTC | Requesting security definition data for: MESH2.CME. ID: 16 | 2021-12-29 18:15:13.595 Added historical Intraday data request for MESH2.CME to the queue. | 2021-12-29 18:15:13.595 Intraday data recording state for symbol MESH2.CME is set to download 'Pending'. | 2021-12-29 18:15:13.595 Triggering next historical data download in queue. | 2021-12-29 18:15:13.595 Rithmic Direct - DTC | Starting real-time market data updates for: MNQH2.CME. ID: 17 Service code: rithmic.trading | 2021-12-29 18:15:13.602 Rithmic Direct - DTC | Requesting security definition data for: MNQH2.CME. ID: 17 | 2021-12-29 18:15:13.602 Added historical Intraday data request for MNQH2.CME to the queue. | 2021-12-29 18:15:13.602 Intraday data recording state for symbol MNQH2.CME is set to download 'Pending'. | 2021-12-29 18:15:13.602 Triggering next historical data download in queue. | 2021-12-29 18:15:13.602 ESH2.CME [C] Daily #8 | StartDateTimeForLoadingOrderFills: 2020-12-30 00:00:00 | 2021-12-29 18:15:13.617 ESh2.CME [C] Daily #8 | Reloading chart. | 2021-12-29 18:15:13.634 ESH2.CME [C] Weekly #3 | Reloading chart. | 2021-12-29 18:15:13.752 Requesting market depth updates for: ESH2.CME if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: MESH2.CME if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: MNQH2.CME if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: MYMH2.CBOT if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: NQH2.CME if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: RTYH2.CME if supported. | 2021-12-29 18:15:18.162 Requesting market depth updates for: YMH2.CBOT if supported. | 2021-12-29 18:15:18.162 HD Request # 2 | Downloading Intraday chart data for YMH2.CBOT to the file YMH2.CBOT.scid. Service: rithmic.trading | 2021-12-29 18:15:18.180 HD Request # 2 | Download start date-time: 2021-12-29 06:23:47.000000. File last date-time: 2021-12-29 06:23:47.609003 | 2021-12-29 18:15:18.181 HD Request # 2 | Using server: rsc.rithmic.com port 50502. Use encryption. | 2021-12-29 18:15:18.181 Socket (2) | Creating socket. Using TLS 1.2. | 2021-12-29 18:15:18.181 Socket (2) | New receive buffer size: 5242880 | 2021-12-29 18:15:18.181 Socket (2) | Connecting to IP: 216.57.156.163. | 2021-12-29 18:15:18.182 Rithmic Direct - DTC (Data) | Clearing market depth for ESH2.CME | 2021-12-29 18:15:18.194 HD Request # 2 | Sending historical data logon request message. | 2021-12-29 18:15:18.211 HD Request # 2 | Requesting Intraday data. Start date-time: 2021-12-29 06:23:47. Record interval: 0. Symbol: YMH2.CBOT | 2021-12-29 18:15:18.294 HD Request # 2 | Receiving Intraday data for YMH2.CBOT starting at 2021-12-29 06:23:47.609000 | 2021-12-29 18:15:18.324 Rithmic Direct - DTC (Data) | Clearing market depth for MYMH2.CBOT | 2021-12-29 18:15:20.502 Rithmic Direct - DTC (Data) | Clearing market depth for YMH2.CBOT | 2021-12-29 18:15:20.502 Rithmic Direct - DTC (Data) | Clearing market depth for MESH2.CME | 2021-12-29 18:15:20.503 Rithmic Direct - DTC (Data) | Clearing market depth for MNQH2.CME | 2021-12-29 18:15:20.503 Rithmic Direct - DTC (Data) | Clearing market depth for NQH2.CME | 2021-12-29 18:15:20.816 Rithmic Direct - DTC (Data) | Clearing market depth for RTYH2.CME | 2021-12-29 18:15:21.698 ESH2.CME [C] 5 Min #2 | Reloading chart. | 2021-12-29 18:19:40.284 YMH2.CBOT [C] 3 Min #3 | Reloading chart. | 2021-12-29 18:19:40.294 NQH2.CME [C] 3 Min #1 | Reloading chart. | 2021-12-29 18:19:40.305 rtyH2.CME [C] 3 Min #4 | Reloading chart. | 2021-12-29 18:19:40.333 |
 Screenshot 2021-12-29 182004.png / V - Attached On 2021-12-29 23:20:16 UTC - Size: 117.51 KB - 144 views |
| [2021-12-30 17:58:33] |
| user10000 - Posts: 50 |
|
any updates on this?
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| [2021-12-30 18:03:24] |
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Yes we are preparing some documentation for this. Give us about an hour to finish.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-30 18:54:15] |
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Here is the documentation: Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-30 20:00:11] |
| user10000 - Posts: 50 |
|
So i purchased 3 months of package 5 is there an option to add Denali Exchange Data Feed?
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| [2021-12-30 22:16:38] |
| Sierra_Chart Engineering - Posts: 18654 |
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Yes you can change your Sierra Chart Service Package by following the instructions below. To change your Sierra Chart Service Package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on the "Set Service Package for Renewal" link.
Or go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation You will need to login if you are not currently logged in. In the "Available Services >> Choose Usage Time Service Package" frame, select the Service Package that you want to set your account to. Press the "Set" button. The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your Sierra Chart account usage time ending date is adjusted. When changing between Sierra Chart Service Packages, the usage time ending date on your Sierra Chart account is adjusted based upon the price differences between the package you are changing from and the package you are changing to. When changing to a higher priced package, your usage time ending date will be brought back closer in time. When changing to a lower-priced package, your usage time ending date will be brought forward further out in time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: