Support Board
Date/Time: Tue, 04 Mar 2025 19:06:03 +0000
Connections with rithmic data feed
View Count: 691
| [2021-12-22 17:51:39] |
| User72343 - Posts: 2 |
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Hi. Since the lastest version installation of sierra, my rithmic credentials seem to be unworking. Dom work, but charts no. Market internals yes. Historiacl data no. And i can't come back. So i'm blocked. Is there any change with rithmic data feed and Sierra Chart? It worked on 21.12.21, and today no. Thanks for solve. |
| [2021-12-22 18:07:06] |
| User732564 - Posts: 1 |
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Hi I have the same problem Date Time Of Last Edit: 2021-12-22 18:07:27
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| [2021-12-22 18:39:10] |
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Go through the instructions here: Rithmic Trading Platform Service: Setup Instructions And if there still is a problem, provide us the information requested below. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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