Support Board
Date/Time: Tue, 04 Mar 2025 18:20:07 +0000
on able to see charts
View Count: 462
| [2021-12-20 15:15:34] |
| User518852 - Posts: 1 |
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Hi dear, good evening from Spain am having a problem seeing the chart when I log in to the system. I created my account with you guys on 15/12/2021 am yet to use the platform and the free trial period is rouning out. please can someone help me with this problem thanks
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| [2021-12-20 15:52:27] |
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Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/GettingStarted.php#ConnectingtoData If you still have a problem follow these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-12-20 15:52:38
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