Support Board
Date/Time: Tue, 04 Mar 2025 17:59:42 +0000
SC data - no live trading account to connect to
View Count: 574
| [2021-12-20 15:11:56] |
| dd45 - Posts: 41 |
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I got a message that I need to connect my account to a live trading account. I havnet had one for a month or two and have been using SC data just fine. But this morning i got the message that I need to connect to a live trading account once a month. My live data is not working and I cannot see the current live feed. It shows "Delayed" in the Sierra chart title bar of the software as well
Date Time Of Last Edit: 2021-12-20 15:15:14
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| [2021-12-20 15:38:51] |
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Yes you do need to do this as required by the CME: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Until you do the data will be delayed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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