Support Board
Date/Time: Tue, 04 Mar 2025 17:54:07 +0000
Close Marker Color (SG32) not displaying correctly on TPO chart.
View Count: 621
| [2021-12-17 20:04:29] |
| Predicate - Posts: 8 |
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More specifically, the Close Marker Color is not displaying correctly when the profile is set to either of the two "Letters/Blocks In Own Column and Standard Profile" options. This does not occur in the other two options. My screencap shows it being displayed in the wrong bracket, but it was nonexistent altogether at different prices and I could not determine consistent behavior on whether or not it would show up in the wrong bracket or not at all. Not sure if I did something wrong, if the data is corrupt, or if this is an actual bug. https://www.sierrachart.com/image.php?Image=1639770735834.png |
| [2021-12-17 22:11:53] |
| John - SC Support - Posts: 38368 |
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We are not able to reproduce what you are stating, nor do we see any issues with the image you provided. In your image, the most recent TPO is the only one that has both the "Letters/Blocks in Own Column and Standard", and it is showing the Close Marker correctly at the same price for both profiles. Here is an image that we took when looking into this and you can see the Close Marker for each profile: https://www.sierrachart.com/image.php?Image=1639778881749.png For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-17 22:50:15] |
| Predicate - Posts: 8 |
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Maybe it's not called the Close Marker. I looked at the colors in the Subgraph and that was the only one that matched as far as name/color. I admit I didn't change the color to check. I'm referring to the actual TPO coloring, not the triangle pointing to the TPO. The price is the same for both (or should be). However, you can see that it is not coloring the correct TPO in the screenshot according to the options/behavior I have described. Edit: You are referring to the Last Trade Arrow Color (SG20). That is not what I am referring to. Date Time Of Last Edit: 2021-12-17 22:52:57
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| [2021-12-17 22:59:01] |
| John - SC Support - Posts: 38368 |
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Sorry, we misunderstood, but you had the right subgraph. We do see what you are saying. We will have to look into why it is not coloring the close in the profile on the right. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-20 23:11:01] |
| John - SC Support - Posts: 38368 |
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We have this fixed and it will be in the next Pre-Release (v 2337). When available, you can update using the Fast Update option: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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