Support Board
Date/Time: Tue, 04 Mar 2025 18:13:54 +0000
Help, I can not get real time quotes activated
View Count: 505
| [2021-12-16 15:13:21] |
| User795631 - Posts: 17 |
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Filled out all the agreements with my Tradovate account and i am stil in delayed quotes. Please help |
| [2021-12-16 17:57:16] |
| John - SC Support - Posts: 38369 |
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Everything on your account looks good. Get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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