Support Board
Date/Time: Tue, 04 Mar 2025 18:03:38 +0000
Simulation mode not showing real time pricing
View Count: 499
| [2021-12-16 15:09:50] |
| Kenny Mercado - Posts: 7 |
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I have paid for the Denali Exchange data feed but do not see real-time pricing on my charts on Simulation Mode. I've googled this issue and researched on sierra chart support board possible solutions with no luck. On my charts, the top title bar reads "Delayed". Under the Data/Trade Service settings, I have selected "SC Data - All Services and Common Settings is set to "Allow Support for Sierra Chart Data Feeds" Can you check my account to see if I've completed everything correctly on your end and if there are any other settings I have missed? Attached are screenshot images that show I have Data feeds active and settings are correct. Please advise on any additional settings I need to make to show real-time data feed prices in my simulation mode. Date Time Of Last Edit: 2021-12-16 16:53:00
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| [2021-12-16 17:55:07] |
| John - SC Support - Posts: 38368 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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