Login Page - Create Account

Support Board


Date/Time: Tue, 04 Mar 2025 14:52:01 +0000



CANNOT SEE ORDER FILLS ON CHART OR ENTER TRADES ON CERTATIN CHRTS IN MY CHARTBOOK

View Count: 578

[2021-12-11 16:10:47]
danny0875 - Posts: 4
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3311. Tag: ES-STD.twconfig. Internal Order ID: 3312. Service Order ID: 4698. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.615 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3311. Tag: ES-STD.twconfig. Internal Order ID: 3313. Service Order ID: 4699. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.615 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Parent order. Tag: ES-STD.twconfig. Internal Order ID: 3311. Service Order ID: 4697. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.683 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3314. Tag: ES-STD.twconfig. Internal Order ID: 3315. Service Order ID: 4701. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.683 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3314. Tag: ES-STD.twconfig. Internal Order ID: 3316. Service Order ID: 4702. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.683 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Parent order. Tag: ES-STD.twconfig. Internal Order ID: 3314. Service Order ID: 4700. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.683 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3317. Tag: ES-STD.twconfig. Internal Order ID: 3318. Service Order ID: 4704. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.684 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Attached order. Parent: 3317. Tag: ES-STD.twconfig. Internal Order ID: 3319. Service Order ID: 4705. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.684 *
SC CME Futures Order Routing order update (Order reject). Info: New order rejected - Order routing server has no connection to the exchange server. Text: Parent order. Tag: ES-STD.twconfig. Internal Order ID: 3317. Service Order ID: 4703. Symbol: MESH22_FUT_CME. Account: 737C9121 | 2021-12-11 11:06:31.684 *

This is what pops up. please advise.
[2021-12-13 17:01:09]
Sierra_Chart Engineering - Posts: 18641
We are checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-12-13 17:02:23]
Sierra_Chart Engineering - Posts: 18641
2021-12-11 is a Saturday. The connection to the exchange will not exist on a Saturday and you cannot place orders.


If you have any issue with order fills, refer to:
Chart Trading and the Chart DOM: Displaying Order Fills on the Chart (Displaying Order Fills on the Chart)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-12-13 17:04:17

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account