Support Board
Date/Time: Tue, 04 Mar 2025 15:13:10 +0000
Data feed connection to Eurex
View Count: 458
| [2021-12-10 08:09:53] |
| Thibaut Lartigue - Posts: 8 |
|
Hi, since this morning, I'm not allowed to receive my CQG Data for Eurex. When I start Sierra, the message is: "Data files folder not set for service..." My CBOT connection works perfectly well by the way. My connection login are not changed. I'm using the 2299 version. Thanks in advance Thibaut Date Time Of Last Edit: 2021-12-10 09:44:29
|
| [2021-12-10 09:55:31] |
| |
|
First thing to do is to update Sierra Chart to the current version following these instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: