Support Board
Date/Time: Tue, 04 Mar 2025 15:14:20 +0000
connection issue
View Count: 495
| [2021-12-09 16:21:45] |
| Sahar Samadi - Posts: 4 |
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when I log in a message stating " connection error message fro service : Interactive brokers Note Is the Interactive Brokers TWS software running and is it enabled for socket clients? date -Time 2021-12-09" and under it i get a message log that interactive brokers failed to connect to the data and trade server i have paid membership for 6 month a while ago. have not been able to use the sierra charts |
| [2021-12-09 17:45:34] |
| John - SC Support - Posts: 38344 |
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If you are wanting to connect to Interactive Brokers, then follow the Setup Instructions at the following link to connect your Sierra Chart to Interactive Brokers: Interactive Brokers Trading Service If you are wanting to connect to a different trading service, then let us know what broker or trading service you are using and we can point you to the proper instructions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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