Support Board
Date/Time: Tue, 04 Mar 2025 11:14:49 +0000
I'm not sure which services I have
View Count: 433
| [2021-12-02 15:05:04] |
| tom123xc - Posts: 4 |
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I'm currently paying 46 USD a month, and I'm not sure what this includes because I may have added services I no longer need in the past. All I want to pay for is CME group with DOM which is 31 USD per month. How do I switch to just that?
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| [2021-12-02 16:35:44] |
| John - SC Support - Posts: 38341 |
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Package 11 is the Advanced Package with the Denali Data Feed Fee. If you do not need TPO or Numbers Bars studies, then you might be able to just use Package 10. Refer to the differences in the packages at the following link: Description of Service Packages and Pricing: Packages Since you are using the Denali Exchange Data Feed, you need to be on Package 10, 11, or 12, as those include the Denali Data Feed Fee (as noted above). But, you do not currently have the Full CME Group with Market Depth for Non-Professionals exchange activated. It looks like this expired on October 31, 2021. You can select the exchange(s) you want to activate at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-12-02 19:15:34] |
| tom123xc - Posts: 4 |
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Is it correct that I'm already on Package 11 for Denali, and I'm paying 46 USD a month for it? Then on top of that to gain access to Depth of Market, I need the Full CME Group with Market Depth for Non-Professionals. SO my bill will move to about 77 USD per month?
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| [2021-12-02 23:01:05] |
| John - SC Support - Posts: 38341 |
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Yes, that is correct.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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