Support Board
Date/Time: Tue, 04 Mar 2025 11:28:36 +0000
Cancel subscription, unable to cancel Denali Data Exchange
View Count: 513
| [2021-11-30 17:50:21] |
| Petloverz - Posts: 1 |
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Hello there, please cancel my subscription effective today, 11/30/2021. I cancelled the package but it is not allowing me to cancel the Denali Data Feed fees.
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| [2021-11-30 18:34:51] |
| John - SC Support - Posts: 38341 |
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You do not need to do anything, as there is not enough funds in your account to renew the exchanges, so they will automatically deactivate tomorrow. And then the rest of your account will expire on December 14, 2021, again since you do not have enough funds in your account. But, if you want us to shut everything off right now, we can do that for you. Just let us know for sure that it is what you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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