Support Board
Date/Time: Tue, 26 Nov 2024 04:29:39 +0000
History
View Count: 978
| [2014-04-02 17:03:42] |
| Roger Grace - Posts: 14 |
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I use a 120 min NQ chart for my long term entry I was away for the last rollover I rolled over on March 23. (I note there is now no option to "link previous data" as there used to be) I have tried everything I can think of, and unable to get any history prior to March 23. This also applied to my tick chart but not as critical as they filled up quickly. Chart/settings is set to 45 days to load (changed many times but no improvement) This has happened before at rollover Please help |
| [2014-04-02 17:29:30] |
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First you must update Sierra Chart version 1115 or higher. Update with Help >> Download Current Version. You need to use the new Continuous Futures Contract feature documented here: https://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html It is strongly recommended that you change your service package to 3 for the greatest reliability when using this feature so there is less reliance on IB data. With package 3, the Sierra Chart historical data will be used instead. Instructions to do that are given in the documentation linked to above. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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