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Date/Time: Tue, 04 Mar 2025 07:54:39 +0000



EUREX Pop Up will not stop coming up!

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[2021-11-26 14:29:07]
User854802 - Posts: 43
I have been getting this pop up talking about EUREX data for months now. Every day I click "do not show again" and it is there every single time I open Sierra. I go to my support ticket page and I do not have anything pending. How can I get rid of this?
Date Time Of Last Edit: 2021-11-26 14:30:15
imageScreenshot_1.jpg / V - Attached On 2021-11-26 14:26:37 UTC - Size: 169.9 KB - 147 views
[2021-11-26 14:57:58]
Sierra Chart Engineering - Posts: 104368
Make sure your current telephone number here is correct:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo


Could we then call, and look at this using remote assistance, and see what the issue is in your case? It might be caused by the notices for account support tickets.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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